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2020-04-30Campagne de sensibilisation
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2020-04-30Campagne national de sensibilisation (1)
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2020-04-30Campagne national de sensibilisation (2)
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2020-04-30Campagne national de sensibilisation (3)
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2020-04-30EIGE Director Carlien Scheele
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2019-01-15Le Médiateur fédéral plaide pour un recouvrement plus équitable des dettes fiscales
La majorité des citoyens paie ses impôts dans les temps, mais le Médiateur fédéral reçoit, chaque année, environ 200 plaintes de personnes qui veulent payer, mais n’y parviennent pas. Il a enquêté sur la manière dont le SPF Finances récupère l’impôt auprès des personnes en difficulté de paiement. Le rapport d’enquête a été remis au SPF Finances, au ministre des Finances et au Parlement, il contient 20 recommandations regroupées en trois thèmes.
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2019-11-13Exhumations and payments on the side - cemetery worker’s disregard for due process added to burden of grieving families
A former Council employee at the Mildura Cemetery Trust in Victoria, Australia, misused his position for personal benefit and made careless mistakes that distressed grieving families, Victorian Ombudsman Deborah Glass has found. Her investigation looked into allegations about the employee, who worked at Mildura’s Nichols Point and Murray Pines cemeteries from 1993 to August 2018.
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2020-04-29Police Ombudsman report into BWVs
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2019-11-12Ombudsman Hong Kong introduces new incentive for promoting good public administration
At the Presentation Ceremony of The Ombudsman’s Awards on 8 November 2019, the Ombudsman of Hong Kong, China, Ms Winnie Chiu, emphasised that the promotion of good public administration is the primary focus of the Office of The Ombudsman’s work. Following its complaint handling and direct investigations, the Office makes recommendations for improvement and proactively monitors the progress of implementation. In addition to holding the annual Awards, the Office has introduced a new incentive of issuing appreciation letters to public officers in recognition of their efforts to resolve complaints.
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2019-11-12Online survey for new publication on ODR and Ombudsmanship
A new edition of the book “Online Dispute Resolution: Theory and Practice: A Treatise on Technology and Dispute Resolution” is in preparation. The chapter on ODR and Ombudsmanship will be updated and will investigate the uptake (or not) of technology assisted Ombudsman work. You are kindly asked to contribute to the survey.
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2020-04-2812th-world-conference logo-may-2021
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2020-04-28Public Defender evaluates situation at checkpoints
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2019-11-11Ombudsman participates at conference on “Religion and Human Rights”
The Ombudsman Institution of Azerbaijan and the State Committee on Affairs with Religious Associations, Law and Human Rights Institute of the Azerbaijan National Academy of Sciences jointly organized a conference on “Religion and Human Rights” in Baku.
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2018-11-28Defensoría del Pueblo realizó el XIV Foro de Políticas Públicas
La Defensoría del Pueblo y el Consejo Consultivo de Género, realizó el XIV Foro de Políticas Públicas: Respuestas del Estado ante la Violencia Contra Las Mujeres; en el marco de la conmemoración del 25 de noviembre, Día Internacional para la Eliminación de la Violencia contra la Mujer.
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2020-04-27UN Policy Brief
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2020-04-27New Zealand Ombudsman Peter Boshier
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2019-01-11Audiencia Pública relativa a la Reforma Constitucional en materia de Guardia Nacional
Palabras de Luis Raúl González Pérez, Presidente de la CNDH en la Audiencia Pública relativa a la Reforma Constitucional en materia de Guardia Nacional. Estas incluyen los puntos básicos del análisis que formula la CNDH de México, respecto del dictamen aprobado en sentido positivo, por la Comisión de Puntos Constitucionales, de la H. Cámara de Diputados, que replantea a la Guardia Nacional.
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2019-04-03IOI - Declaration of Aosta (March 2019)
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2018-11-26Alejandro Amor participó en el Urban 20
El Defensor del Pueblo porteño expuso en el encuentro que reunió en el Centro de Convenciones Buenos Aires (CEC) a 38 alcaldes del mundo para debatir sobre el futuro del empleo, la acción por el clima, la integración social y urbana y el empoderamiento de la mujer.
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2019-04-03IOI - Déclaration d'Aoste (mars 2019)