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2015-12-10Devastated families left without answers as avoidable death and harm incidents aren’t being investigated properly by hospitals across England
Nearly three-quarters of hospital investigations into complaints about avoidable harm and death claimed there were no failings in the care given, despite the Parliamentary and Health Service Ombudsman’s investigations of the same incidents uncovering serious failings.
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2014-08-13Control Yuan - Annual Report 2007 - EN
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2016-06-14
Investigationh into the Marine Department's Follow-up Mechanism (Executive Summary) - EN
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2015-09-18
Acting Ombudsman of Ontario named
Barbara Finlay has been named acting Ombudsman of Ontario, pending the Legislative Assembly’s selection process to fill the position permanently.
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2014-11-13
Croatia - Universal Period Review on Human Rights EN
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2014-10-09
SPSO - Annual Report 2008/2009 - EN
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2021-09-02
International Ombudsman community mourns death of Ombudsman Cissé
It is with great sadness that the International Ombudsman Institute (IOI) has learned of the passing of Maître Alioune Badara Cissé, Ombudsman of Senegal. Mr Cissé died on 28 August 2021 in Dakar at the age of 63. The IOI expresses its heartfelt condolences. Our thoughts go out to Mr Cissé’s family and friends, his colleagues and staff.
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2021-09-02
Improved regulation of private post-secondary training institutions following implementation of Ombudsperson recommendations
Ombudsperson Jay Chalke released his final update report into the provincial government's oversight of private training institutions in the province today. The report highlights improvements to the regulatory regime resulting from the Ombusperson's recommendations in a 2015 report.
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2021-09-02
Ombudsman Hong Kong examines Government's regulation of illegal occupation or obstruction of streets by goods and miscellaneous articles
The Ombudsman of Hong Kong, Ms Winnie Chiu, on August 31 announced the launch of a direct investigation to examine the Government's regulation of illegal occupation or obstruction of streets by goods and miscellaneous articles.
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2021-09-02
South African Military Ombud Symposium
The South African Military Ombud (SAMO) and African Ombudsman and Mediators Association (AOMA) cordially invites you to the Annual (Virtual) Military Ombud Symposium, to be held on 30 September 2021. The conference theme is "The Role of Ombud Institutions in Enhancing Democratic Oversight in the Civil-Military Relations: Its Use, Challenges and Implications."
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2017-06-16
Deputy Ombudsman Complaints - job description
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2014-09-02
New Zealand - Making Disability Rights Real - Summary Report - EN
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2021-08-31
Comisión Nacional de Derechos Humanos publica primer informe de investigación sobre derechos humanos
La Comisión Nacional de Derechos Humanos publicó el primer informe de investigación sobre derechos humanos el 14 de julio de 2021. Durante el régimen autoritario, el Gobierno utilizó sanciones administrativas, como las emitidas por vandalismo, para eludir procedimientos judiciales y restringir la libertad personal de los disidentes, algo inconsistente con el sistema legal actual de la justicia transicional, por lo que las víctimas no podían obtener compensación.
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2015-06-03
argentina om-buenos-aires legal-foundations
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2015-06-03
argentina om-jujuy legal-foundations
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2016-02-29
Ombudsman New South Wales – Presentation – Complaint Handling and Good Administration
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2016-02-29
Ombudsman New South Wales – Presentation – Complaint Handling and Good Administration
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2021-08-30
Commonwealth Ombudsman facilitated complaint handling forum
The Commonwealth Ombudsman facilitated a successful online complaint handling forum on “Harnessing the Value of Complaints” in May 2021, which was attended by over 400 participants from across Australia and the Pacific.
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2024-07-11
National Ombudsday
On 25 June 2024, the Knesset (Israeli parliament) hosted a special event to mark "National Ombudsday", on the theme: "The investigation of complaints in a state of emergency".
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2015-02-24
Report - Neither Impartial Nor Fair - Iowa Office of Ombudsman - EN