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2021-10-01Rapport annuel du Protecteur du citoyen du Québec : apprendre de la crise de la COVID-19 et agir maintenant
La protectrice du citoyen, Marie Rinfret, a rendu public aujourd'hui, à l’Assemblée nationale, son rapport annuel 2020-2021. Ses constats sur la qualité et l’intégrité des services publics québécois mettent en évidence la nécessité d’apprendre de la crise de la COVID-19.
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2021-10-01Outgoing Ombudsman calls for review of Ombudsman Act
Outgoing Ombudsman Peter Tyndall has called for a review of the Ombudsman Act. Speaking today [30 September 2021] at the Joint Oireachtas Committee on Public Petitions, the Ombudsman said that the legislation, which dates back to 1980, should be replaced with a more modern, fit for purpose alternative, in line with the United Nations endorsed Venice Principles - the global standard for public service Ombudsman institutions.
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2015-03-04Ombudsman of the City of Toronto: Impact of Ombudsman Investigations on Public Administration - A Case Study and an Evaluation Guide
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2021-09-28Webinar on strengthening the mandate of the Ombudsman – video link now available
On 21 September 2021, the African Ombudsman Research Centre (AORC) – the scientific branch of the African Ombudsman and Mediators Association (AOMA) – hosted a webinar on the topic of “Effective tools to strengthen the mandate of the Ombudsman”. A video link is now available to re-watch the entire event, in case you were not able to see it life.
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2013-04-24Grumbles, Gripes and Grievances - the role of complaints in transforming public services
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2021-09-24Ombudsman probes measures and usage of on-street parking spaces designated for people with disabilities
On 23 September 2021, Hong Kong Ombudsman Winnie Chiu announced the launch of a direct investigation to examine the measures and usage of on-street parking spaces designated for people with disabilities.
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2015-06-03india lokayukt-madhya-pradesh legal-foundations
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2021-09-23Alberta Ombudsman supports National Day for Truth and Reconciliation
The Alberta Ombudsman and Public Interest Commissioner’s offices will be taking time this September 30, 2021, to reflect on the tragic history of residential schools and all those affected.
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2015-06-03europe iceland the-althing-ombudsman act
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2013-06-13“The Code” - Investigation into response to allegations of excessive use of force against inmates
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2013-03-25Registration Form
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2021-09-17Almanac on Kyiv International Forum on Roma Inclusion
On 27 May 2021 the Kyiv International Forum on Roma Inclusion was held at the initiative of the Ukrainian Parliament Commissioner for Human Rights Liudmyla Denisova. Based on the results of the Kyiv International Forum, it was decided to publish an Almanac, which will be published quarterly. The first issue dedicated to the Forum is now available.
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2024-07-05European Ombudsman asks Commission about delays in its handling of infringement complaints
The Ombudsman has put a series of questions to the European Commission about delays in how it handles complaints alleging infringements of EU law and how it communicates about infringement procedures.
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2021-09-16Webinar on Strengthening the Mandate of the Ombudsman - Registration now open
The African Ombudsman Research Centre in cooperation with the African Ombudsman and Mediators Association, the University of KwaZulu-Natal and the IOI organizes a webinar on the topic of "Strengthening the mandate of the Ombudsman". The event will take place on Tuesday, 21 September 2021 (10AM SA) GMT+2.
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2021-09-16Covid-19: nuevo reporte estadístico de la PPN
La Procuración Penitenciaria de la Nación presenta un nuevo reporte estadístico con información actualizada a fin de agosto de 2021 sobre la situación de las personas privadas de la libertad en el marco de la actual emergencia sanitaria.
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2021-09-16Introducing the Malawi Ombudsman – Ms. Grace Malera
The Office of the Ombudsman Malawi has a new Ombudsman with effect from 1 September 2021 and her name is Ms Grace Tikambenji Malera.
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2015-06-03languages-act
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2014-01-0325. Back to Roots: Gabriele Kucsko-Stadlmayer, The Spread of the Ombudsman Idea in Europe
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2014-06-10Outcome Document: Effective Parliamentary Oversight of Human Rights
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2015-06-03Decree of 7 July 1998 on the Establishment of the Flemish Ombudsman Service