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2014-02-24Occasional Paper #19
The Ontario Legislatures select Committee on the Ombudsman (1982) Brian Goodman A description of the Committee, its history and relationship with the Office of the Ombudsman. Brian Goodman was Counsel and Special Advisor to the Ombudsman for Ontario. He has appeared before the Select Committee on the Ombudsman on numerous occasions since its inception. Mr. Goodman is now Executive Director, The Ministry of Labour -Provinceof Ontario.
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2015-06-03
city-of-montreal-ombudsman-by-laws-en
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2015-06-03
People's Ombudsman Act 1
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2015-06-03
People's Ombudsman Act 1
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2015-03-30
Service access, continuity and complementarity for young people with an intellectual disability or an autism spectrum disorder
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2021-10-14FINAL REMINDER: Questionnaire on Ombudsman’s role in advancing the rights of older people
In anticipation of the international online conference on the theme "Advancing the rights of older people in an age of longevity", which will take place on 1 December 2021, you are kindly requested to fill out this online questionnaire on the role of the ombudsman in advancing the rights of older people. The data obtained from the questionnaire will be presented during the conference. Please submit the questionnaire by 22 October 2021.
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2021-10-13
IOI President’s welcome statement at V. International Conference on Human Rights Protection in Eurasia
IOI President Chris Field contributed an official statement on the occasion of the 5th International Conference on “Human Rights Protection in Eurasia: Exchange of Best Practices of Ombudspersons”, which was organized by the Office of the High Commissioner for Human Rights in the Russian Federation on 12 October 2021.
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2024-07-18
Complaints to the Ombudsman reveal systemic issues
In Kevin Brezinski’s latest public report, systemic issues were uncovered within the Alberta Adult Health Benefit program and Alberta Child Health Benefit program, operated jointly by Alberta Health and Seniors, Community and Social Services (SCSS).
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2024-07-18
SPSO publishes new complaints handling guidance to empower children and young people in Scotland
The Scottish Public Services Ombudsman (SPSO) has launched new guidance to support Scottish public services in taking a Child Friendly approach to complaints, following the introduction of a new legal Act in Scotland.
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2021-10-11
Building capacity to tackle the climate emergency
An NHRIs symposium held on the side-lines of COP26 from 3 - 5 November 2021 aims at providing a greater understanding of the climate regime to facilitate NHRI work to promote and support human rights within climate policy and climate accountability. The event will also be an occasion for NHRIs to discuss and consult on the monitoring and reporting tool on climate change and human rights, which is currently developed by GANHRI.
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2015-06-03
europe united-kingdom parliamentary-and-health-service-ombudsman health-service-commissioner-act-1993
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2021-10-07
Online international conference on "Advancing the rights of the elderly in an age of longevity" - Registration now open
Registration is now open for the online international conference, organised by the Office of the State Comptroller and Ombudsman of Israel, on the theme "Advancing the rights of the elderly in an age of longevity", which will take place on 1 December 2021, under the auspices of the IOI and AOM.
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2017-07-31
AORC - Newsletter - Issue 8
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2015-02-09
Brighter days ahead for municipal accountability
After seven years of “patchwork” enforcement and widespread confusion about the rules requiring them to hold open meetings, there is good news for Ontario municipalities and the citizens seeking to hold them accountable, Ontario Ombudsman André Marin says in his latest report.
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2015-02-06
2nd IOI/AOA Joint Training - Registration Form
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2014-02-24
Occasional Paper #35
Having a federal ombudsman (1986) Jack Rickardson Mr. Richardson is the former Commonwealth Ombudsman and Defence Force Ombudsman for Australia.
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2014-02-24
Occasional Paper #43
Why an ombudsman may not be introduced in Japan (1988) Prof. T. Hiramatsu Japan's unique manner of decision-making and complaint handling. Prof. Hiramatsu teaches at the National University of Japan.
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2015-04-09
OGP Webinar: Presentations
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2015-05-29
Republic of Korea - Protection of Public Interest Whistleblowers EN
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2021-10-01
The Québec Ombudsman’s Annual Report: learn from the COVID-19 crisis and act now
Today Québec Ombudsperson Marie Rinfret’s 2020-2021 Annual Report was tabled in the National Assembly. Her findings about the quality and integrity of Québec’s public services brought into sharp focus the need to learn from the COVID-19 crisis.