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2021-10-29Rapport spécial sur l’accès à l’hébergement pour les personnes âgées
Chaque année au Québec, plus de 21 000 personnes âgées ont besoin d’une place d’hébergement public. Le Protecteur du citoyen du Québec a enquêté sur les règles et pratiques entourant l’accès à un hébergement permanent.
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2021-10-29
Québec Ombudsman’s special report on access to residential resources for elderly people
Every year in Québec, more than 21,000 elderly people need a place in a public residential resource. The Québec Ombudsman investigated the rules and practices surrounding access to permanent residential resources.
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2021-10-28
Record demand for the Victorian Ombudsman’s help
The Victorian Ombudsman has experienced unprecedented demand for its services with complaints to the office about public organisations reaching record highs. Tabling her 2020-21 Annual Report in Parliament today, Ombudsman Deborah Glass said the decisions of public servants neglecting human rights in their decision-making led to many of the complaints.
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2016-03-25B.C. Ombudsperson: Bylaw Enforcement - Best Practice Guide for Local Governments (Background Report)
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2021-10-27
Ombudsman signs cooperation agreement with Angolian colleague
A meeting between the Ombudsman of Portugal, Maria Lúcia Amaral, and the Ombudsman of Angola, Antonia Florbela Araújo, was held in Lisbon on 12 October 2021, to hold a working meeting and sign a Cooperation Agreement between the two institutions.
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2024-08-09
News from the Ombudsman’s Office: July 2024
In the July 2024 issue of the News from the Latvian Ombudsman, the Office includes, among other things, the Ombudsman's opinion on decriminalisation of drug use in young people, the child's right to information on healthcare, a call for administrative and criminal liability for sexual harassment, and a study on inequalities for parents in regulated professions.
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2015-11-03
Ireland - Ombudsman for Children - Annual Report 2007 - EN
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2021-10-25
Webinar on conflict resolution and management
The African Ombudsman Research Centre (AORC) is hosting a webinar on “Conflict Resolution and Management” on 2 November 2021. The webinar will discuss conflict situations and how to diffuse potential conflict, as well as identify facilitators and inhibitors of communication and how to deal with resistance and difficult people.
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2021-10-25
Launching ceremony of study on “Issues of girls education in Sindh”
The Hon’ble Ombudsman Sindh, Pakistan, Mr. Ajaz Ali Khan, presented the study report on “Issues of Girls Education in Sindh” to the Honourable Chief Minister Sindh on 21 October 2021 at a launching ceremony of research study. The study was sponsored by the International Ombudsman Institute (IOI) and conducted by Sindh Education Foundation (SEF) on the initiative of the Provincial Ombudsman Sindh.
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2024-08-08
Malawi shines at International Ombud Expo 2024
The Office of the Ombudsman in Malawi joined various Ombudsman Offices from all over the world, human rights bodies, grievance handlers, integrity organizations, and related oversight and regulatory institutions at the International Ombud Expo 2024 in Gaborone, Botswana.
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2024-08-08
Chief Nigerian Ombudsman bows out of office
On 5 July 2024, the Honourable Chief Commissioner, Public Complaints Commission, Hon. Abimbola Ayo-Yusuf has bowed out of Office in grand style after completing his statutory three years in Office.
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2024-08-08
Casi todos los municipios de Cataluña pueden tener amianto y las dificultades para retirarlo son considerables
El Síndic de Greuges de Cataluña pide priorizar la retirada del amianto en espacios con presencia de colectivos vulnerables. El marco normativo vigente es incompleto y no dota de recursos a los ayuntamientos. Gran parte del amianto ha agotado su vida útil y urge su retirada.
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2015-02-09
Ontarion Ombudsman: OMLET Report - Facts & Highlights
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2014-03-26
Connie Lau Yin-hing new Ombudsman
On 17 March 2014, the Government of Hong Kong announced the appointment of Ms Connie Lau Yin-hing as the new Ombudsman for a term of five years.
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2016-03-14
CANADA - Annual Report - Backgrounder (Engl)
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2021-10-20
Jornadas de debate sobre deuda pública y derechos
El Instituto Latinoamericano del Ombudsman – Defensor del Pueblo (ILO) ha organizado tres jornadas virtuales de debates “Deuda pública y derechos: hacia nuevas estrategias y horizontes”. El segundo encuentro se llevará a cabo el 28 de octubre de 2021.
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2021-10-20
Ombudsman’s message to mark the International Ombudsman Day
Today the 14th Ocober,2021 marks the fourth annual International Ombudsman Day. The second Thursday of every October was first set aside by the American Bar Association in 2018 to recognize the ombudsman institution which over the years has remained hidden and underutilized despite being one of the oldest institutions in existence. The date has since been adopted by the International Ombudsman Association.
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2021-10-20
La Défenseure des droits et la CNCDH appellent le gouvernement à mener une politique globale de lutte contre la pauvreté
En France, plus de 10 millions de personnes vivent en dessous du seuil de pauvreté, dont trois millions d’enfants. La crise sanitaire et les confinements successifs ont amplifié les phénomènes de précarisation, provoquant une aggravation des conditions de vie déjà dégradées pour les familles les plus pauvres et exposant de nouveaux publics à la pauvreté. Ainsi, en 2020, huit millions de personnes ont eu recours aux distributions alimentaires, le nombre de bénéficiaires du revenu de solidarité active (RSA) a augmenté de 7,5%, et des milliers d’étudiants connaissent la précarité et décrochent de leurs études.
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2014-10-07
The European Code of Good Administrative Behaviour - 2005
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2014-10-07
Código Europeo de Buena Conducta Administrativa - 2005