CANADA | Québec Ombudsman’s special report on access to residential resources for elderly people

Every year in Québec, more than 21,000 elderly people need a place in a public residential resource. The Québec Ombudsman investigated the rules and practices surrounding access to permanent residential resources.

In a special report released today, the Québec Ombudsman exposed the difficulties elderly people and their families face during the process. Some practices breach the elderly people’s rights or subject residents to needless upheaval. Other practices are such that certain needs are not considered or wait times are unreasonable.

The Québec Ombudsman feels that concrete measures must be put in place to increase access to residential resources. It therefore made 14 recommendations aimed at creating a fairer, more compassionate and more transparent mechanism.

For more information, see the Québec Ombudsman's website.

Source: Office of the Québec Ombudsman, Canada