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2025-03-14Sindh Ombudsman Institution takes stock of its brand ambassador program launched to provide accessibility to the general public
The Brand Ambassador program at universities has been initiated through the Regional Subsidy program of the International Ombudsman Institute (IOI) in 2022-23 in order to foster a deeper understanding of the mandate and scope of the Sindh Ombudsman Institute and to inform the student-community and general public about its availability for the dispensation of administrative justice and speedy redressal of their complaints, particularly in remote and far flung areas.
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2025-03-14
Parliamentary Ombudsman addresses Social Justice Conference in Parliament
The Parliamentary Ombudsman, Judge Emeritus Joseph Zammit McKeon, addressed a conference on Social Justice held in Parliament, a yearly event on the initiative of the Hon. Ivan Bartolo, M.P., which was presided over by the Speaker of Parliament, Angelo Farrugia.
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2025-03-14
Primeras condonaciones de las deudas por los pagos indebidos de la renta garantizada de ciudadanía
La síndica de Greuges de Cataluña espera que la medida se extienda en breve a todas las personas que se encuentran en la misma situación.
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2025-03-14
El nuevo Secretario General Bernhard Achitz tomó cargo
El 10 de marzo de 2025, el Sr. Bernhard Achitz asumió el cargo de Secretario General del Instituto Internacional del Ombudsman. Sucede a Gaby Schwarz en este cargo y espera continuar con el importante trabajo y los servicios que el IIO presta a sus miembros en todo el mundo. Agradece a la Sra. Schwarz su firme compromiso y servicio al IOI.
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2025-03-14
New Secretary General Bernhard Achitz takes office
On 10 March 2025, Mr. Bernhard Achitz took office as the new Secretary General of the International Ombudsman Institute. He succeeds Gaby Schwarz in this important role and is looking forward to continuing the important work and services, which the IOI provides to its members around the world. He thanks Ms. Schwarz for her strong commitment and service to the IOI.
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2025-03-21
Christian Britten Lundblad elected new Ombudsman
On 13 March 2025, the Danish Parliament elected Christian Britten Lundblad as new Ombudsman. He is succeeding Niels Fenger, who in October 2024 took up a position as judge at the Court of Justice of the European Union. Christian Britten Lundblad will take over as Ombudsman on 1 May 2025 after a period with High Court Judge Henrik Bloch Andersen as temporary Ombudsman.
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2025-03-21Ombudsman issues 12 recommendations on HD's handling of illegal parking in public housing estates.jpg
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2025-03-21
Ombudsman announces results of direct investigation operation into Housing Department’s handling of illegal parking in public housing estates
On 13 March 2025, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the Housing Department ("HD")'s handling of illegal parking in public housing estates, and made 12 recommendations for improvement to the HD.
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2025-03-21
Office of the Ombudsman urges women politicians to report injustices
The Office of the Ombudsman has asked women running in the September 2025 General Elections to report any forms of injustices faced in the election process. The Director of Investigations and Research, Ms Martha Kwengwere, said this during a two-day capacity building training aimed at empowering female aspirants for the positions of Member of Parliament and Ward Councilors from the Central Region at Sunbird Capital Hotel, Lilongwe.
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2025-03-21
Local Ombuds Institutions and Human Rights
Kindly click here to read about the National Ombudsman of the Netherlands and IOI European Regional President Reinier van Zutphen’s visit to the Council of Europe in Strasbourg together with other local ombuds institutions from the Netherlands.
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2025-03-21
La ineficacia de la Administración frena el progreso social de Cataluña
El 18 de marzo de 2025, la síndica de greuges de Cataluña, Esther Giménez-Salinas, acompañada por su adjunto general, Jordi Palou-Loverdos, entregó al presidente del Parlamento catalán, Josep Rull, el Informe anual de la institución correspondiente al año 2024. Este informe concluye que la eficacia de la Administración catalana debe mejorar, y es que la ineficacia genera desconfianza en las instituciones, afecta a la calidad de vida de las personas, amenaza la sostenibilidad del estado del bienestar, frena el ascensor social y obstaculiza el desarrollo económico.
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2025-03-21
SPSO Launches New Interactive Complaints Map
The Scottish Public Services Ombudsman has launched the first phase of an interactive map. This shows the number of complaints closed in 2022-23 for each Local Authority area in Scotland across the sectors it oversees, mapped against measures of deprivation.
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2025-03-21
The President of the Czech Republic confirmed the creation of the Children's Ombudsman with his signature
The Czech President sealed the amendment of the Ombudsman Act with his signature. The law will enter into force on 1 July 2025. Thus, the institution of the Children's Ombudsman will be created on that date. Until the election of its representative, the duties will be carried out by the Deputy Ombudsman, Vít Alexander Schorm. The amendment also extends the ombudsman's mandate to include a so-called "National Human Rights Institution" whose aim is to protect and promote human rights in the Czech Republic.
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2025-03-21
Lost in Translation: An Overview report by NIPSO on the provision of Interpretation Services in GP Practices
On 20 March 2025, the Northern Ireland Public Services Ombudsman (NIPSO) published the first in a series of Overview Reports which review issues that are creating potential barriers to accessing healthcare. The report ‘Lost in translation’ provides an overview assessment of the provision of Interpretation Services in GP Practices – for patients who are not proficient in English.
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2025-03-28
Celebrating the Success of the International Ombud Expo 2024
The 2nd International Ombud Expo (IOE) 2024 concluded on a high note, reaffirming the crucial role of Ombud institutions in strengthening governance, upholding human rights, and ensuring good public administration. Hosted in Gaborone, Botswana, from July 29 to August 2, 2024, the event brought together 541 delegates, including Ombud offices, human rights bodies, grievance handlers, and integrity organisations from over 100 countries. The participation of the AOMA Secretariat AORC and of some institutions, which could not afford exhibition stalls and have their accommodation subsidised, received financial support of the IOI including through its regional subsidy programme.
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2025-03-28
ACRC Announces “2025 Basic Plan for Comprehensive Integrity Assessment of Public Institutions”
The Anti-Corruption and Civil Rights Commission (ACRC, Chairperson Ryu Chul Whan) finalized the 2025 Basic Plan for the Comprehensive Integrity Assessment of Public Institutions on the 24th of February 2025. A comprehensive integrity evaluation will be conducted for all local councils this year to focus efforts on improving entrenched corruption-prone areas in local settings. The final plan for the comprehensive integrity assessment will be confirmed after gathering opinions from various institutions with the results to be announced in December 2025.
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2025-03-28
Chief Ombudsman releases final report
The Chief Ombudsman Peter Boshier has released his final report entitled "The way I see it" to Parliament on 27 March 2025. Kindly click here to read his report. Mr Boshier leaves office today, 28 March 2025.
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2025-03-28
Presentación del Informe 2024 en el Congreso de los Diputados
El Defensor del Pueblo, Ángel Gabilondo, ha registrado este martes en las Cortes Generales el Informe anual de la actividad de la institución en 2024, y ha hecho entrega del mismo a la presidenta del Congreso de los Diputados, Francina Armengol.
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2025-03-28
El Procurador de la Común entrega en las Cortes de Castilla y León el Informe anual 2024, año en el que se tramitaron 2.273 nuevos expedientes
Tomás Quintana, el Procurador del Común de Castilla y León, ha entregado al Presidente de las Cortes el Informe que será defendido en el Pleno en las próximas semanas.
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2025-03-28
Public Protector of South Africa to deliver Thematic Lecture in Parliament hosted by the Office of the Ombudsman
As part of the Office of the Ombudsman’s 30th Anniversary commemorations, the office will be organising a Thematic Lecture focusing on the mandate of the Ombudsman. This event will highlight the crucial principles of transparency, fairness, and accountability within public administration. It will be held on 12th June 2025 in the Plenary Hall of the House of Representatives in Malta, under the theme “Transparency, Fairness, Accountability: Cornerstones of Good Administration - The Mandate of the Ombudsman.” The Office of the Ombudsman is honoured to welcome Adv. Kholeka Gcaleka, the Public Protector of South Africa, as keynote speaker.
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