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2025-02-07NSW Ombudsman tables six-monthly Casebook
The NSW Ombudsman has tabled the Casebook January 2025: Investigations and complaint-handling case studies, highlighting some of the myriad of complaints it has dealt with across a range of NSW government agencies, local councils and community services providers.
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2025-02-07
Commonwealth Ombudsman expanded its functions
The Commonwealth Ombudsman has expanded its functions with the establishment of the National Student Ombudsman (NSO) which commenced operations on 1 February 2025. The NSO is a free, independent, and impartial service for students to resolve complaints about their higher education provider.
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2025-02-07
“Your Voice Plants the Seeds of Change” – Control Yuan NHRC Releases Systematic Inquiry Report on Child and Youth Sexual Abuse Cases
On 8 January 2025, the Control Yuan National Human Rights Commission (NHRC) held a press conference to release its special report, “Your Voice Plants the Seeds of Change - Systematic Inquiry Report on Sexual Abuse in Schools and Placement Institutions.” The investigation results were jointly announced by supervising committee members Chu-Fang Chang, Chiu-Chin Tien, and Li-Chiung Su.
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2025-02-07
Second Ombuds Academy on challenging complaint behaviour was a big success!
On Wednesday, 29th of January 2025, the second Ombuds Academy took place. This event was organized and hosted by the Dutch National ombudsman. The Ombuds Academy is an IOI initiative that focuses on the employees of our institutes, rather than on the ombudsmen.
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2025-02-07
Carmit Fenton Adv. is the new Head of the Office of the Ombudsman at the State Comptroller and Ombudsman Office of Israel
On 2 February 2025, Ms. Carmit Fenton, Adv. entered into her seven-year term of office as Head of the Ombudsman Office. Ms. Fenton was appointed as Head of the Ombudsman Office by the State Audit Affairs Committee of the Knesset (Israeli parliament), upon the recommendation of the State Comptroller and Ombudsman, Mr. Matanyahu Englman.
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2025-02-07
Ombudsman disqualifies two in ACB boss race
Ombudsman Grace Tikambenji Malera delivered a determination in the matter of how government through the Ministry of Justice’s Office of the Solicitor General flouted procedures in shortlisting and interviewing two candidates for the post of Director General for the Anti-Corruption Bureau (ACB) in Malawi.
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2025-02-07
The Ombudsman's Report on the Pylos Shipwreck
The Ombudsman’s inquiry into the Pylos shipwreck reveals a series of serious and reprehensible omissions in the search and rescue duties on the part of senior officers of the Hellenic Coast Guard.
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2025-02-07
Own Initiative Investigation into possible systemic maladministration within the Corradino Correctional Facility
In 2021, as a result of persistent media reports, alleging violations of basic human rights and non-observance of prison regulations within the Corradino Correctional Facility, and after NGO “Moviment Graffitti” wrote to the Ombudsman highlighting these concerns, the Ombudsman Mr Anthony Mifsud decided to conduct this investigation in accordance with sub-article (2) of Article 13 of the Ombudsman Act (Cap. 385).
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2025-02-13
El Yuan de Control celebró la sesión de revisión del trabajo anual del 2024
El 13 de enero de 2025, el Yuan de Control (YC) celebró una sesión de revisión del trabajo correspondiente al año 2024, la cual fue presidida por el vicepresidente Hung-chun Lee. En esta sesión del trabajo anual, el vicepresidente expresó su deseo de promover la integridad, la buena gobernanza y la salvaguarda de los derechos humanos, demostrando el valor y la contribución de la institución a la sociedad.
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2025-02-13
Rome hosts celebrations for the 45th anniversary of the Lazio Region Civic Defender: participants to be received by Pope Francis
On the occasion of the 45th anniversary of the Lazio Region Civic Defender, a major international event will be held in Rome, organized by Marino Fardelli, President of the Italian Civic Defenders, Civic Defender of the Lazio Region, and member of the European Board of the International Ombudsman Institute (IOI). Adding further prestige to the initiative will be the general audience with Pope Francis on the morning of April 9, during which participants will be welcomed by the Holy Father.
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2025-02-13
Poldershop on EU migration pact
Several ombudsmen and their staff gathered in Brussels on 5 and 6 February in a Poldershop to discuss the migration pact that has to be implemented in the European Union by the summer of 2026.
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2025-02-13
Cinco defensorías del pueblo apuestan por medidas alternativas en la resolución de los conflictos que les plantean los ciudadanos
El 5 de febrero de 2025 se ha celebrado el acto de firma del Acuerdo de las defensorías sobre la cultura de la justicia restaurativa, el diálogo, la conciliación, el acuerdo y la reparación, que busca impulsar las medidas alternativas de resolución de conflictos en las quejas que llegan a estas instituciones de defensa de derechos. El Acuerdo, impulsado por la síndica de greuges, también ha sido firmado por el defensor del pueblo andaluz; el ararteko (País Vasco); la diputada del Común (Canarias) y la arartekoa (Navarra).
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2025-02-13
Report on the monitoring of the Mandatory Disease Testing Act 2021, tabled in Parliament
On 5 February 2025, the NSW Ombudsman’s report monitoring the Mandatory Disease Testing Act 2021, was tabled in Parliament. The NSW Ombudsman has a statutory role to monitor the administration of the Mandatory Disease Testing Act 2021, providing for mandatory blood testing of a person whose bodily fluids have come into contact with those of a public sector worker in a work context.
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2025-02-2120 ans de la loi handicap.jpg
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2025-02-21
20 ans de la loi handicap.jpg
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2025-02-21
Investigation results on public renting housing flats announced.jpg
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2025-02-21
Ombudsman announces results of direct investigation operation into Government’s arrangements for recovery, refurbishment and reallocation of public rental housing flats
On 20 February 2025, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the Government’s arrangements for the recovery, refurbishment and reallocation of public rental housing flats, and has made 19 major recommendations for improvements to the Housing Department and the Hong Kong Housing Society.
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2025-02-21
El Mecanismo Catalán para la Prevención de la Tortura solicita alternativas a la prisión para las personas con discapacidad intelectual
En 2024 el Síndic de Greuges ha visitado 35 equipamientos con personas privadas de libertad. El informe de 2024 incluye un monográfico sobre la atención a los internos con discapacidad intelectual en las prisiones, que constata la falta de recursos especializados para atender sus necesidades. La institución pide que se revise la Circular 2/2024 porque contiene restricciones en el acceso al trabajo penitenciario que pueden limitar el objetivo de reinserción de las personas privadas de libertad.
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2025-02-21
ACRC announces three major tasks for 2025
The Anti-Corruption and Civil Rights Commission announced three major tasks to focus on under its 2025 vision “People with Better Life, Korea to Leap Forward.” Given the increasing concerns about added grievances due to the uncertainties both within and outside of Korea, the ACRC has made stabilizing livelihoods and protecting marginalized groups a top priority.
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2025-02-21
Good Administration: made simple
Judge Emeritus Joseph Zammit McKeon, the Parliamentary Ombudsman of Malta, shares his thoughts on whether the core principles stipulated in Art 41 of the Charter of Fundamental Rights of the EU should also be applicable to domestic matters and/or disputes between persons and the public service and/or public administration in Malta.
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