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2025-10-03Ombudsman addresses European Roundtable on AI and Human Rights
The Parliamentary Ombudsman, Judge Joseph Zammit McKeon, was invited by the Malta Chamber, the Malta Business Bureau and the General Workers Union to speak at the European Roundtable Discussion held on 30 September 2025 at the Malta Chamber in Valletta. The event formed part of the EU-funded TransFormWork 2 project, which explores the impact of Artificial Intelligence (AI) in the workplace and promotes a fair and human-centred transition towards digitalisation. The project brings together European social partners to develop common guidelines on the responsible use of AI while safeguarding fundamental rights.
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2026-02-04
Over 7,000 complaints received by Parliamentary Ombudsman
In 2025, the Parliamentary Ombudsman received a total of 7,321 complaints. This is the second largest number of complaints of all time. Case numbers rose in nearly all administrative branches. The largest numbers of complaints concerned social services, the administrative branch of the police and healthcare. The number of cases concerning foreign nationals more than tripled from the previous year. More than half of them concerned delays in processing at the Finnish Immigration Service.
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2025-08-14PHSO - Annual Report 2022/2023 - EN
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2024-06-05
The new Seychelles Ombudsman
The new Ombudsman of Seychelles, Mr George Emmanuel Robert, was sworn in on Thursday, 16 May 2024, in a ceremony at State House. At the swearing-in ceremony, Mr Robert stated that he was truly honoured and humbled to have been appointed the fifth Ombudsman of Seychelles and is ready to work for the people of Seychelles to bring the office to the level that it was envisaged since its creation in 1993.
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2025-12-03
7th Brand Ambassador Program at IBA University Karachi
A workshop on the Ambassador Program was held on 24 November 2025 at IBA University Karachi. Addressing the students, Mr. Sohail Rajput highlighted that the program engages university students across Sindh to raise awareness about the role of the Ombudsman in promoting good governance, transparency, and human rights.
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2024-01-25
Ombudsman saves former Malawi First Lady
The Office of the Ombudsman in Malawi has directed the Electricity Supply Corporation of Malawi to pay Former First Lady an amount of money equivalent to 948.2 electricity units for incorrect tariffs charged on electricity at her home in Balaka district.
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2025-07-04
Ombudsman for Bermuda Annual Report 2024 Tabled
Michael DeSilva, the Ombudsman for Bermuda, has submitted his Annual Report for 2024 to the Speaker of the House of Assembly in accordance with his statutory duty under the Ombudsman Act 2004. The report was tabled in the House of Assembly on 27 June 2025 and it is now available to the public.
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2024-02-01
Bridging the gap and forging connections
January 2024 marks Kevin Brezinski’s one-year anniversary in office since he began as Alberta Ombudsman and Public Interest Commissioner. In an interview, the Ombudsman speaks about his time in these two important roles and his plans for the future.
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2024-02-22
New Ombudsman report: Prison overcrowding and other matters
On 21 February 2024, the report Prison overcrowding and other matters report: An investigation in response to a reference by the Legal Affairs and Safety Committee of the Queensland Parliament, by the Office of the Queensland Ombudsman, was tabled by the Honourable Curtis Pitt MP, Speaker of the Queensland Parliament.
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2026-02-04
Newly elected Human Rights Ombudswoman in Slovenia
At its session on 3 February 2026, the members of the National Assembly elected Dr. Simona Drenik Bavdek as the new Human Rights Ombudswoman. She will also advocate for the establishment of a children's rights ombudsman in Slovenia, who would be able to operate autonomously within the Ombudsman's institution.
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2026-01-30
Income and disability assistance call wait times still failing years after Ombudsperson warnings
Most people calling the Ministry of Social Development and Poverty Reduction for income and disability assistance are still waiting far longer than the government’s own service standards allow, according to a new update from the BC Ombudsperson, which finds that the core problems identified eight years ago have not been resolved.
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2023-12-07
Meeting of Disability Advisory Board held in Debrecen by the Commissioner for Fundamental Rights of Hungary
Chaired by the Commissioner for Fundamental Rights of Hungary, Dr. Ákos Kozma, the meeting of the Disability Advisory Board, which consists of the representatives of the organisations active in various fields of disability in Hungary was held at the General Directorate of Disability of the Office of the Commissioner for Fundamental Rights of Hungary in Debrecen on 15 November 2023.
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2023-06-29
State Comptroller and Ombudsman meets with Ontario Ombudsman
On the 25th April 2023, State Comptroller and Ombudsman, Mr. Matanyahu Englman, met with Ontario Ombudsman, Mr. Paul Dubé, at the office of the Ontario Ombudsman in Toronto.
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2024-03-27
How to tell people they owe the government money – Best practice principles for notifying people about debts
Prompted by the Australian Taxation Office (ATO) re-activating or off-setting very old debts, on 26 March 2024, the Commonwealth Ombudsman, ACT Ombudsman and Inspector-General of Taxation and Taxation Ombudsman published: How to tell people they owe the government money – Best practice principles for notifying people about debts.
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2025-07-11
Ararteko - (Ombudsman Basque Country) - Annual report - summary 2021 - EN
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2024-06-05
The Public Defender summarises his work in 2023 in the annual report
Stanislav Křeček and Vít Alexander Schorm have presented the Annual Report of their office for the year 2023. They welcomed the fact that ministries and authorities had successfully used the Ombudsman’s findings to correct maladministration in individual cases and to change inappropriate practices. On the other hand, they also drew attention to some topics that remained open, such as the transformation of large institutions for people with disabilities and, above all, the upcoming establishment of a children’s ombudsman.
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2024-03-14
DPU launches Observatory on Violence Against Women
On Thursday 7 March 2024, the Federal Public Defenders’ Office (DPU) launched the Observatory on Violence Against Women. The Observatory will develop strategies to improve the DPU's actions in relation to all forms of violence and to promote human rights. Also, it will soon be possible to submit complaints through this DPU channel.
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2025-10-20
State Comptroller & Ombudsman - Annual Report 2023 - Summary - EN
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2025-06-16
AORC - Enhancing Citizen Engagement - Q&A - EN
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2022-06-23
The Ararteko showcases a pioneering restorative justice experience at the European Forum for Restorative Justice
Roberto Moreno, the officer in charge of justice affairs at the Ararteko’s office and himself an expert in restorative justice, is participating from June 23 to 25 in the biennial conference of the European Forum for Restorative Justice. There, he will present a pioneering experience: a restorative circle carried out in 2020 at the Office of the Ararteko, the Ombudsman for the Basque Country.