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2024-03-07Webinar on "Promoting Human Rights: The Role of Ombudsman Institutions"
Join the African Ombudsman Research Centre (AORC), the research and training arm of the African Ombudsman and Mediators' Association (AOMA) for the thought-provoking webinar on "Promoting Human Rights: The Role of Ombudsman Institutions" on Tuesday, 26 March 2024 at 10 am (GMT+2), organised in collaboration with the International Ombudsman Institute. Kindly click here to register for the webinar.
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2024-03-21AORC - Invite - Webinar on Promoting Human Rights - EN.pdf
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2024-03-21
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2024-03-21
Victorian Ombudsman - Social Housing Complaint Handling Progress Report - EN.pdf
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2024-03-21
Victorian Ombudsman - Housing Snapshot - EN.pdf
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2024-03-21
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2024-03-21
Office of the Ombudsman Hong Kong - Executive Summary Direct Investigation Report Effectiveness of 1823 in Handeling Complaints and Enquiries - EN.pdf
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2024-03-21
Ombudsman asks European Commission about artificial intelligence use in decision making
The Ombudsman has written to the European Commission to ask how it decides on and uses artificial intelligence (AI) in its decision making. The Ombudsman noted that while rapid developments in AI can improve the quality and efficiency of work they pose major challenges when it comes to accuracy, potential bias, explainability, and human oversight.
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2024-03-21
La Société de l’assurance automobile du Québec : Aucun citoyen ne doit être oublié
Un citoyen porte plainte contre la Société de l’assurance automobile du Québec (SAAQ) qui a oublié d’ajuster son indemnité. L’homme vit avec un handicap majeur depuis un accident de la route.
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2024-03-21
New casebook to help public sector agencies to improve decision-making
The Casebook 2024 of the Queensland Ombudsman highlights a range of outcomes achieved through investigations. This is the fourth issue of the annual casebook series that helps to inform the community about the work the institution does for all Queenslanders.
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2024-03-21
Reminder: Webinar on "Promoting Human Rights: The Role of Ombudsman Institutions"
Join the African Ombudsman Research Centre (AORC), the research and training arm of the African Ombudsman and Mediators' Association (AOMA), for the thought-provoking webinar on "Promoting Human Rights: The Role of Ombudsman Institutions" on Tuesday, 26 March 2024 at 10 am (GMT+2), organised in collaboration with the International Ombudsman Institute. Please click here to see the invitation.
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2024-03-22
Ombudsman attends IOI Regional Board meeting in Mexico City
The Ombudsman of Sint Maarten, Ms. Gwendolien Mossel, recently attended the Caribbean and Latin American Regional Board of Directors meeting of the International Ombudsman Institute, which was held from March 11-14, 2024 in Mexico City. Among other, a primary topic was the migratory wave in the region. Kindly clilck here the statement on the mobility crisis in the region and the crisis in Haiti, issued by the Ombuds institutions of the Caribbean & Latin American Region, which is available in alle three official IOI languages.
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2024-03-21
CDHCM reconoce en la Carta de Derechos para Mujeres y Personas Gestantes un instrumento que contribuye en la garantía de los derechos sexuales y reproductivos
La Comisión de Derechos Humanos de la Ciudad de México (CDHCM) reconoce en la emisión de la Carta de Derechos para Mujeres y Personas Gestantes por parte de la Secretaría de Salud de la Ciudad de México un avance y oportunidad para favorecer el cumplimiento de obligaciones que forman parte del respeto y garantía del derecho a la salud, así como de los derechos sexuales y reproductivos reconocidos en la Constitución Política de la Ciudad de México.
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2024-03-22
A year in office - Reflections on the first year as the Parliamentary Ombudsman of Malta
Kindly click here to read an article by Judge Emeritus Joseph Zammit McKeon, Parliamentary Ombudsman of Malta, reflecting on his first year in office.
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2024-03-21
Five unlawfully detained juvenile suspects released from police custody
Five juveniles were apprehended and arrested during the state of emergency period and detained by the Police Fox Unit at a Police Station for the alleged theft of copper wires within the vicinity of the buildings that were burnt down during civil unrest that took place on 10 January 2024. When the Ombudsman Commission learnt of the predicament it intervened on 22 January 2024 and commenced preliminary enquiry at the Police Station.
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2024-03-21
La ‘Asociación por la Defensa de las Pensiones Públicas’ pide una auditoría para saber qué pasó con la “hucha de las pensiones”
La adjunta de Igualdad de la Diputación del Común, Beatriz Barrera, se reunió con representantes de la Asociación por la Defensa de las Pensiones Públicas, quienes denuncian que el sistema de pensiones necesita reformas inmediatas para eliminar la brecha de género existente y piden un complemento autonómico a las pensiones hasta llegar al Salario Mínimo Interprofesional (SMI).
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2024-03-21
La Defensoría objetó el aumento de peajes de Autopistas Urbanas S.A
El subdirector de Transporte y Telecomunicaciones de la Defensoría del Pueblo del la Ciudad Autónoma de Buenos Aires, Javier Altrudi, participó en representación del organismo de la audiencia pública convocada por el Ente Único Regulador de Servicios Públicos porteño para tratar la modificación del cuadro tarifario y el valor del “Pase Diario”.
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