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2020-05-14Veterans Ombudsman’s report on financial compensation for veterans and SRB payout
Pension for Life, implemented on April 1, 2019, is a new financial compensation regime available to Canadian Armed Forces Veterans. This investigation compared lifetime financial benefits under three compensation schemes: Pension Act, the New Veterans Charter/Veterans Well-being Act, and the new Pension for Life.
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2023-10-17
Statement of the IOI European Board on the Events in Israel and Gaza
In a statement, the European Board of the IOI unanimously expressed their sincere concern regarding the situation in Israel and Gaza.
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2020-05-11
Ombudsman sends suggestions to make the suspension of tax executions effective
The Ombudsman suggested adaptations of procedures to ensure effective suspension of the practical effects of all tax enforcement proceedings in relation to seizures (or other coercive acts) on the part of the Tax Authority, the Social Security Executive Chambers and the third parties responsible for complying with them, in the cases of banks, paying entities (of salaries or pensions) and debtor entities (of credits of those executed).
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2020-05-11
La gestión de la pandemia del coronavirus en las residencias de la tercera edad
El Síndic investiga la actuación de la Administración en la gestión de la pandemia del coronavirus en las residencias de la tercera edad. La institución reclama que los datos sean claros, actualizados y transparentes para poder analizar y actuar de forma adecuada frente a la problemática.
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2020-05-11
Recomendación de la PPN sobre la coordinación y control por parte del Ministerio de Salud ante el Covid-19 en cárceles federales
La Procuración Penitenciaria efectuó una serie de recomendaciones a los Ministerios de Salud y de Justicia y Derechos Humanos de la Nación en referencia a las políticas sanitarias en las cárceles federales en el marco de la pandemia del COVID-19.
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2020-05-06
Yanes solicita que los presupuestos municipales se adapten a la nueva situación de emergencia social
El Diputado del Común considera que los presupuestos aprobados en los municipios canarios fueron diseñados para una realidad diferente a la provocada por el coronavirus.
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2020-05-06
Defensoría del Pueblo: Gobierno Regional de Piura debe proveer equipos de protección al personal de salud
La oficina de la Defensoría del Pueblo en Piura exhortó a las autoridades regionales a impulsar todas las acciones necesarias para proveer suficientes equipos de protección al personal sanitario, tras recibir quejas sobre la escasez de estos implementos. La falta de equipos de protección ha originado renuncias e, inclusive, el cierre de un establecimiento de salud, situación que pone en grave riesgo a la comunidad.
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2020-05-06
Best Practice Paper on Peer Review
A peer review is a good tool to improve an office’s service and to learn from best practices of other offices. Comparing structures, legal basis, methods and effectiveness with others can create a driver for strategic improvement and provide validation. Based on the practical experience from peer reviews a new IOI Best Practice Paper was developed and is now available online.
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2023-10-13
Secretary General Gaby Schwarz meets UN representatives in New York
From 9 – 12 October 2023, IOI Secretary General Gaby Schwarz met high-ranking UN representatives in New York to raise awareness about the important work Ombudsman institutions around the world provide every day and how this work contributes to the UN human rights agenda.
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2023-10-12
Investigación del Yuan de Control sobre el número de trabajadores migrantes que se ha perdido el contacto
El Yuan de Control concluyó su investigacion sobre el número de trabajadores migrantes que han perdido el contacto. La razón por que huyen los trabajadores migrantes está estrachamente relacionada con el fallo sístematico del sistema actual.
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2023-10-12
Ombudsman Malera sworn in as MHRC Commissioner
On Thursday, 5 October 2023, the Ombudsman of the Republic of Malawi Grace Tikambenji Malera took oath of office as Commissioner for the Malawi Human Rights Commission (MHRC). Honorable Malera together with eight others were hosted to a swearing in ceremony by President Dr. Lazarus Chakwera at the Kamuzu Palace in Lilongwe. The swearing-in ceremony follows their appointment by the President three weeks earlier.
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2023-10-12
Public Defender draws attention to the needs of homeless people on World Homeless Day
The World Homeless Day is marked on October 10. Its aim is to draw attention to the needs of homeless people, as one of the most vulnerable groups in society. All human beings have the right to secure, peaceful and decent living conditions. The Public Defender of Georgia pays special attention to the supervision of the realization of this right.
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2023-10-12
Ombudsman at the ENNHRI Jubilee Assembly on Artificial Intelligence, Digitalization and Climate Change as Challenges to Human Rights
Human Rights Ombudsman Peter Svetina participated in the General Assembly and Conference of the European Network of National Human Rights Institutions (ENNHRI) in Brussels. He participated as a speaker at a roundtable discussion about challenges in the field of human rights, primarily in the fields of digitalisation, artificial intelligence, and climate change.
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2023-10-12Ombudsman Commission PNG - Investigation trip report 2023 - EN
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2020-04-30
Ombudsman receives a large number of complaints related to the state of emergency
The Office of the Parliamentary Ombudsman has received more than 100 complaints related to the state of emergency and the coronavirus pandemic. The complaints have concerned all branches of administration. Many of the complaints are related to health care, social welfare and social insurance. The Office has also begun working on several issues at its own initiative.
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2020-04-30
Let’s step up our efforts to end domestic violence
Since the beginning of Coronavirus lockdowns, police, women shelters and NGOs have reported a surge in domestic violence, especially violence targeting women. The European Institute for Gender Equality (EIGE) and the EU Agency for Fundamental Rights (FRA) call on the EU and the Member States to use the coronavirus pandemic as an opportunity to step up their efforts to effectively protect women's rights.
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2023-10-11
Annual Report 2022-2023 now available
The IOI publishes its Annual Report every year, to inform about membership matters, as well as the most important projects, services and developments of the past membership year. The Annual Report 2022/2023 is now available online. Kindly click here to learn more and to read our report.
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2023-10-11
IOI Annual Report 2022/2023 (EN / FR / ES)
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2020-04-29
SPSO published Strategic Plan 2020-2024
Scottish Public Services Ombudsman (SPSO) Rosemary Agnew laid her Strategic Plan for 2020-2024 before the Scottish Parliament. In it the Ombudsman sets out her vision for the delivery of the SPSO’s functions under the strategic themes of accessibility, access to justice, capacity and standards.
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2020-04-29
Police Ombudsman evaluates impact of Body Worn Video
In a special report the Police Ombudsman for Northern Ireland, Marie Anderson, evaluates the impact of the introduction of Body Worn Video (BWV) on complaints about the Police Service Northern Ireland (PSNI). In two parts the report provides statistical and qualitative analysis and shows a number of case studies to identify instances when the new technology helped the Ombudsman’s investigations as well as instances when it did not.