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2021-07-22Victorian Ombudsman Releases New Good Complaint Handling Guide
The Victorian Ombudsman has today released its Councils and Complaints – A Good Practice Guide 2nd Edition, incorporating the new legislative provisions of the Local Government Act, using good practice complaint handling and reminding councils to look through a human rights lens when dealing with complaints.
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2021-03-03Spain - Defensor del Pueblo Andaluz - Annual Report 2017 - ES
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2021-02-25
Finland - Parliamentary Ombudsman - Annual Report 2017 - Summary - EN
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2021-11-30
Victoria Donda y Jorge Henn en la rúbrica en las sedes del organismo nacional en la Ciudad Autónoma de Buenos Aires (Caba)
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2021-11-30
XII Asamblea y Seminario Virtual del ILO
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2021-11-30
Cuarto encuentro - ciclo de charlas
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2021-11-30
Ombudsman Petri Jääskeläinen
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2021-07-21
Second Issue of the Control Yuan Newsletter Published
The second issue of the Control Yuan Newsletter was published on 1 July 2021, compiling Control Yuan news of the first half year.
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2020-11-24
Human Rights Ombudsman - Annual Report 2016 - EN
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2021-03-17
Commissioner for Fundamental Rights - Annual Report 2016 EN
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2021-11-29
NSW Ombudsman Special Report
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2021-11-29
Résultats de l'élection de la nouvelle Présidente et du nouveau Bureau de l’AOMF
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2021-11-29
AORC Facilitated Discussion - Ethical, Transparent and Accountable Leadership
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2021-07-20
NIPSO Quarterly Bulletin Summer 2021
The Northern Ireland Public Services Ombudsman (NIPSO) published the summer edition of its Quarterly Bulletin. The Bulletin aims to provide readers with a short, easy-to-read summary of news from the office, drawing attention to NIPSO’s most recent investigation reports, providing updates on new initiatives, and highlighting other aspects of the Ombudsman’s work.
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2021-07-20
Expectations for conditions and treatment of residents in health and disability places of detention
The Chief Ombudsman of new Zealand has developed draft 'Expectations for the conditions and treatment of residents in health and disability facilities- aged care!' ('Expectations – aged care') and invites feedback on them. This document sets out the Chief Ombudsman's expectations for the conditions and treatment of residents in aged care facilities who cannot leave at will.
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2021-07-20
Croatian Ombudswoman's Special Report on the Right to a Healthy Life and Climate Change is now available in English
The Croatian Ombudswoman’s Special Report on the Right to a Healthy Life and Climate Change in the Republic of Croatia in the Period 2013-2020 submitted to the Parliament this February demonstrates the interconnections between environmental protection and human rights, provides an evaluation of the level of the implementation of the right to a healthy life as guaranteed by the Constitution of the Republic of Croatia and presents an analysis of the issues related to the protection of air, water and soil, light and noise pollution, non-ionizing radiation emitted by mobile telecommunications stations, sustainable waste management and climate change.
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2021-07-19
27. Reporte semanal “Derechos humanos en perspectiva internacional”
Les hacemos llegar el 27. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” elaborado por el Programa de Observación y Asistencia para el Fortalecimiento de las Defensorías del Pueblo, que forma parte de la Unidad de Política Institucional de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (Argentina).
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2021-07-19
Ombudsman raps council for taking too long to change care home charging policy
A Lincolnshire family has been forced to complain to the Local Government and Social Care Ombudsman for the second time about the way a relative’s care home fees were charged because the county council failed to improve its policies quickly enough.
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2021-07-19
Intake training for frontline staff
The Commonwealth Ombudsman delivered online intake training to frontline staff from the Ombudsman Republik Indonesia for the first time.
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2021-09-23
Czech Rep. OM Annual Report 2020 EN
