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Ombudsman Office of the Republic of North Macedonia
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Office of the Chancellor of Justice in Estonia
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2026-03-13AORC Webinar - Presentation - Adv. Anani_ Head of Mediation_Israel_Ombudsman_ When and How to Integrate ADR in Case Handling - EN
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2024-11-22Passing of an Ombudsman Trailblazer
The Ombudsman of the Kingdom of Lesotho, Advocate Tlotliso Polaki, regrets to announce to the international Ombudsman community, the passing of Honourable Mohale Henry Nt'saba on the 19th November 2024, a few months before his 100th birthday. Honourable Nt’saba was the pioneer Ombudsman of the Kingdom of Lesotho, who established the office from inception.
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2025-01-31
The Ombudsman interviewed by The Malta Independent
In an extensive interview with The Malta Independent, Parliamentary Ombudsman Judge Emeritus Joseph Zammit McKeon elaborated on the core philosophy and practical workings of his Office, underscoring the importance of moral authority over coercive power in ensuring good governance. While some commentators suggest that the Ombudsman should possess enforcement powers, Judge Zammit McKeon firmly believes that making recommendations - rather than issuing commands - encourages public authorities to take ownership of corrective measures and fosters a spirit of collaboration rather than confrontation.
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2024-06-28
Celebrating 15 Years of Fairness, Looking Forward
Toronto’s Ombudsman says 2024 marks 15 years of success for his office in solving problems with City services for the people of Toronto. In his annual report released on 21 June 2024, Ombudsman Kwame Addo notes that to date, the office has handled more than 31,000 individual complaints from members of the public.
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2025-07-17
Ombudsman Mauritius - Annual Report 2024 - EN
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2026-02-05
Memorandum of Understanding between UNITAR and the IOI - EN
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2025-11-11
Croatia - NPM Report 2012 - EN
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2025-07-16
Mauritius - Annual Report 2024 - EN
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2026-01-15
Implementing ISO 9001: Strengthening Quality Management and Accountability in Ombudsman Institutions
Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their first high-level capacity-building webinar of 2026 Implementing ISO 9001: Strengthening Quality Management and Accountability in Ombudsman Institutions. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 20 January 2026 at 10 am (GMT+2).
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2025-11-07
Ombudsman Ontario marks 50th anniversary
On 31 October 2025, Ontario Ombudsman Paul Dubé marked his office’s 50th anniversary by thanking his team and predecessors for their role in establishing an “essential democratic institution” that has helped improve public services for millions of Ontarians.
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2024-10-10
€17.9m investment in local authority halting site will benefit children and can be an example to others
The response from a Local Authority to an Ombudsman for Children’s Office investigation into living conditions for 66 children and their families at a halting site could act as a blueprint of success for other local authorities to follow.
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2025-11-12
Ombudsman Moldova - Annual Report 2023 - EN
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2026-03-20
Control Yuan Holds 2025 Annual Review Meeting
The Control Yuan convened its 2025 Annual Review Meeting on 2 February 2026, chaired by Acting President Lee Hung-chun. As the final annual review of the Sixth Term of CY Members, Acting President Lee expressed his sincere gratitude to all Members and staff for their years of dedication, urging them to remain steadfast in the exercise of their oversight functions in order to fulfill the institution’s constitutional mandate and meet public expectations.
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2025-11-11
Croatia - NPM Report 2015 - EN
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2024-09-25
Ombudsperson’s Annual Report highlights how one complaint about public services can benefit many British Columbians
BC Ombudsperson, Jay Chalke, released his office’s 2023/24 Annual Report on 19 September 2024. The report highlights the work of his office, under the Ombudsperson Act and Public Interest Disclosure Act, to improve public administration across BC’s public sector.
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2017-02-23
Un médecin à la tête de la Section médicale de l’Office des étrangers
Le Médiateur fédéral a réalisé une enquête sur le traitement des demandes d’autorisation de séjour pour raisons médicales. L’enquête révèle que les conditions de travail des médecins de l’Office des étrangers ne leur permettent pas toujours de suivre la déontologie médicale.
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2024-10-03
Cook Islands Ombudsman celebrates 40th anniversary
The Office of the Cook Islands Ombudsman celebrated its 40th anniversary on 26 September 2024. The Ombudsman hosted a celebration event to mark the occasion, and to recognise the service of previous Ombudsman and their families.
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2024-07-04
Ombudsman safeguards public administration for continuous community betterment
The Ombudsman, Mr Jack Chan, presented the 2023/24 Annual Report of the Office of The Ombudsman to the public on 3 July 2024.