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2023-05-24Chief Commissioner Hon. Abimbola Ayo-Yusuf
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2023-05-24
L to R: IOI President, Chris Field PSM, providing a Welcome Address, alongside fellow distinguished speakers Ukrainian Parliament Commissioner for Human Rights, Dmytro Lubinets, and Ukrainian Ambassador to Austria, Dr Vasyl Khymynets
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2023-02-09Serious shortcomings in the terminal and postoperative care of older people
Deputy-Ombudsman Maija Sakslin has solved several complaints related to the inhuman treatment of older people and the use of strong restrictive measures during physical pain or terminal care or after surgery. The Deputy-Ombudsman has drawn attention to the fact that the complaints mention the same serious shortcomings.
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2023-02-09
Next Best Practice Paper deals with mediation as an effective tool in complaint investigation
The mediation process is a tool that enables personal interaction and respectful and direct dialogue for promoting dispute resolution. It has existed in many countries for several decades as an alternative to the classic complaint handling procedure. Issue 8 of the IOI’s Best Practice Paper series was developed by the Ombudsman and State Comptroller of Israel and draws on the office’s vast experience in this field.
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2023-03-30
Síndic de Greuges de la Cominitat Valenciana - Informe Anual 2022 - ES
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2023-03-30
Síndic de Greuges de la Cominitat Valenciana - Tablas y gráficos en los que se plasma la actividad de la institución en el ejercicio 2022 en cifras - ES
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2023-03-29
Seoul Metropolitan Government Citizens' Ombudsman Commission - Annual Report 2022 - EN
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2023-03-27
Seoul Metropolitan Government Citizens' Ombudsman Commission - Annual Report 2022 - EN
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2023-03-27
Seoul Metropolitan Government Citizens' Ombudsman Commission - Annual Report 2022 - EN
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2023-02-03
The effect of communication and disinformation during the COVID-19 pandemic
The COVID-19 pandemic has been accompanied by an unprecedented information "epidemic" or “infodemic”. In response to this “infodemic”, governments and public health experts around the world have taken public communication initiatives to combat the spread of disinformation. A recently published document on “The effect of communication and disinformation during the COVID-19 pandemic” analyses how governments, public health experts and other professionals communicated during the pandemic, and the impact of these communication strategies.
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2023-02-03
La Presidenta Chen Chu dirige comité de supervisión encargado de inspeccionar el Yuan Executivo
El 23 de diciembre de 2022, la presidenta del Yuan de Control, Chen Chu, dirigió el comité de supervisión encargado de inspeccionar el Yuan Ejecutivo. Bajo el sistema constitucional del país, el poder de supervisión supone un mecanismo de control externo para la gobernabilidad del gobierno.
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2023-02-03
Ombudsman welcomes Commission’s constructive response to GDPR inquiry findings
The European Commission will strengthen its monitoring of the implementation of the EU’s data protection law. This comes after the Irish Council for Civil Liberties complained that the Commission was not collecting sufficient information to be able to properly assess the implementation of the General Data Protection Regulation (GDPR) in Ireland.
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2023-05-12
Complaint Handling Forum
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2023-02-02
Rencontre de communication avec les différentes administrations et institutions publiques
L’Institution du Médiateur du Royaume a organisé en son siège à Rabat, une rencontre de communication avec ses interlocuteurs permanents des différentes administrations et institutions publiques sous le thème : « 20 ans de travail commun en vue d’une gouvernance des services publics plus équitable » et ce en présence de tous les départements administratifs concernés et des médiats.
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2023-03-23
Organisation d’un Comité Régional de Développement (CRD) à Kédougou sur l’institution du Médiateur de la République
Dans le cadre du suivi de la mise en œuvre de son plan stratégique de développement, le Médiateur de la République a effectué, du 07 au 09 mars 2023, une visite de travail à Kédougou, dans le Sénégal oriental.
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2023-02-01
Kevin Brezinski takes the helm as Alberta’s new Ombudsman and Public Interest Commissioner
A swearing-in ceremony for the leader of two independent offices of the Alberta Legislative Assembly took place on 31 January 2023. Kevin Brezinski is Alberta’s tenth Ombudsman and third Public Interest Commissioner, accepting a five-year appointment to the dual roles.
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2023-05-05
Commissioner Maria Stylianou-Lottides and President Nicos Christodoulides
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2023-03-16
El Defensor del Pueblo - Comparativa de quejas ccaa 2021-2022 - ES
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2023-01-25
Ombudsman Office signed MoU to effectively enhance the capacity in handling complaints with Ministry of Interior
On December 26, 2022, the Chief Ombudsman of Thailand and the Minister of Interior presided over the signing ceremony of a Memorandum of Understanding (MoU) to effectively enhance the capacity in handling complaints.
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2023-05-04
Community Engagement of the Public Protector
