Search for
Your search results for „com”
-
2026-03-20When it comes to small claims, councils can't outsource their obligation to treat people fairly
Tabled in Parliament on 18 March 2026, a new investigation report by the Victorian Ombudsman "Outsourcing small claims handling: How councils manage fairness and responsibility" looked into local councils' use of small claims handlers to manage claims for injury or property damage that fall below the excess in their insurance policy.
-
2026-03-20
Communication with patients on healthcare waiting lists
The Northern Ireland Public Services Ombudsman’s follow-up report shows that since its report in 2023 there has been progress in how the healthcare system provides information to patients on waiting lists.
-
2026-02-27
Old Complaints and Increasing Collective Conflicts Will Be Addressed, as ACRC Operates the “Collective Conflict Mediation Bureau” in Earnest
Dedicated personnel under the Collective Conflict Mediation Bureau will work in line with civil counselors and conflict management officials of respective institutions to actively address age-old, habituated complaints and collective conflicts as of Jan. 27.
-
2026-02-27
Ombudsperson Institution organizes roundtable discussion on “The Impact of the Ombudsperson in Advancing the Protection of Community Rights in Kosovo”
On 20 February 2026, the Ombudsperson Institution organized a roundtable discussion in Prishtina entitled The Impact of the Ombudsperson in Advancing the Protection of Community Rights in Kosovo, in cooperation with the Advocacy Center for Democratic Culture. The event gathered representatives of public institutions, civil society organizations, international partners and community representatives to discuss progress, challenges and the way forward in ensuring the effective protection of the rights of non-majority communities.
-
2026-02-27
La Sindicatura de Greuges de Barcelona presenta Els 73, un programa para acercar la defensoría a los barrios junto a radios comunitarias
La Sindicatura de Greuges de Barcelona presenta Els 73, un programa de videopódcast pensado para explicar de manera cercana y dinámica la labor que impulsa la defensoría junto al vecindario. El proyecto también busca reforzar el vínculo con el tejido asociativo y pone en valor el papel de las radios comunitarias, generando espacios de diálogo entre entidades y agentes de cambio con el síndic de Greuges de Barcelona, David Bondia. El objetivo es acercar la Sindicatura a los barrios y a las realidades cotidianas de Barcelona.
-
2026-03-13NSW Ombudsman - NSW public sector complaint handling in 2025 report - EN
-
2026-02-20
Joint Initiative of Ombudsman Sindh and Transparency International on Anti-Corruption, Good Governance & Complaint Redressal
A high-level capacity-building workshop on anti-corruption, good governance, and effective complaint redressal mechanisms was jointly organized by the Provincial Ombudsman Sindh and Transparency International Pakistan in Karachi.
-
2026-02-20
Commonwealth Ombudsman – Report: Phone call charges for detainees
The Commonwealth Ombudsman, in his capacity as the Australian Capital Territory (ACT) Ombudsman, this week released a report about detainees in a correctional facility being overcharged for phone calls, ‘Phone call charges at the Alexander Maconochie Centre: what does it really cost?’.
-
2026-03-20
The Commonwealth NPM released report on onshore immigration detention
-
2026-03-13
The Parliamentary Ombudsman on the complementary relationship of the Courts and the Ombudsman
-
2026-03-13
Local Government Commissioner for Standards Report 2024-25
-
2026-02-05
Ombudsman announces results of direct investigation operation into effectiveness of administrative support provided for complaint handling by the Secretariat of the Medical Council
On 5 February 2026, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the effectiveness of administrative support provided for complaint handling by the Secretariat of the Medical Council of Hong Kong under the Department of Health, and the DH’s regulatory role. The Office of the Ombudsman made 21 improvement recommendations to the authorities.
-
2026-02-05
El Defensor del Pueblo solicita al Ministerio de Consumo y a la Comisión de la Competencia que actúen para evitar sobrecostes en los precios de los transportes alternativos al tren
El Defensor del Pueblo, Ángel Gabilondo, ha abierto una actuación de oficio ante el Ministerio de Derechos Sociales, Consumo y Agenda 2030 y ante la Comisión Nacional de los Mercados y la Competencia para que informen, en sus respectivos ámbitos, acerca de las medidas que pretenden adoptar para evitar sobrecostes en las tarifas de transportes alternativos al tren y evitar la existencia de conductas presuntamente abusivas por parte de algunas compañías.
-
2026-02-20
Commonwealth Ombudsman - Special Report - Phone call charges at the Alexander Maconochie Centre - EN
-
2026-02-04
Domestic and Ethnic Committee Inspects OCA, Showing Concern for Marine Debris Reuse and Marine Ecological Conservation Achievements
On 7 November 2025, the convener of the Control Yuan’s Domestic and Ethnic Committee, Ombudsman Tsai Chung-yi, accompanied by 14 committee members, visited the Ocean Conservation Administration under the Ocean Affairs Council for an inspection. The delegation conducted field visits to member companies of the Marine Debris Recycling Coalition and the Central Taiwan Marine Conservation Education Center, followed by operational briefings and a comprehensive discussion session with the OAC and OCA.
-
2026-02-04
Over 7,000 complaints received by Parliamentary Ombudsman
In 2025, the Parliamentary Ombudsman received a total of 7,321 complaints. This is the second largest number of complaints of all time. Case numbers rose in nearly all administrative branches. The largest numbers of complaints concerned social services, the administrative branch of the police and healthcare. The number of cases concerning foreign nationals more than tripled from the previous year. More than half of them concerned delays in processing at the Finnish Immigration Service.
-
2026-01-09
Síndic de Greuges de la Comunitat Valenciana - Informe anual 2017 - ES
-
2026-01-30
Income and disability assistance call wait times still failing years after Ombudsperson warnings
Most people calling the Ministry of Social Development and Poverty Reduction for income and disability assistance are still waiting far longer than the government’s own service standards allow, according to a new update from the BC Ombudsperson, which finds that the core problems identified eight years ago have not been resolved.
-
2026-01-30
Commonwealth Ombudsman – Report: Following the law is not optional - an investigation into ongoing non-compliance
On 27 January 2026, the Commonwealth Ombudsman released a new report, ‘Following the law is not optional - an investigation to address an ongoing issue of agency non-compliance with the law’. The Ombudsman’s investigation found 2 Australian government agencies were aware of an instance of the law not being applied correctly to decisions about child support payments.
-
2025-10-20
State Comptroller & Ombudsman - Annual Report 2023 - Summary - EN
