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2022-02-18Ombudsman - Special Report on Turkey's fight against Covid-19 pandemic (July 2020)
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2018-04-11Chief Ombudsman’s opinion on OIA requests about Operation Burnham
Chief Ombudsman Peter Boshier today released his Final Opinion on five complaints concerning the New Zealand Defence Force’s withholding of information related to Operation Burnham in Afghanistan in 2010. Peter Boshier found the NZDF was justified in withholding most of the requested information under the Official Information Act.
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2023-07-07
Ombudsman State of Schleswig-Holstein – Annual Report on Social Affairs 2019 (GER)
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2022-02-17
Russia - Human Rights Commissioner issues Newsletter 1 / 2022
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2014-02-24
Occasional Paper #32
The ombudsman's role and image in the international setting (1985) Sir Moti Tikaram The Honourable Justice, Sir Moti Tikaram, was the Ombudsman for Fiji.
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2018-06-20
39th USOA Annual Conference
The United States Ombudsman Association (USOA) will hold its 2018 Annual Conference from 26 – 28 September 2018 in Portland, Oregon at the Marriott Courtyard Portland City Center.
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2018-02-23
IOI Secretary General signs MoU with APT
While participating in the annual meeting of the General Alliance of National Human Rights Institutions (GANHRI) in Geneva from 21 - 23 February 2018, IOI Secretary General Günther Kräuter used the opportunity to sign a Memorandum of Understanding with the Association for the Prevention of Torture (APT).
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2018-03-19
General Inspection Organization fosters bilateral cooperation
With a view to foster the bilateral relationship and cooperation, Justice Naser Seraj, President of the General Inspection Organization (GIO) of the Islamic Republic of Iran hosted a delegation from the Turkish Ombudsman’s Office and visited his colleague, Mr Ken Sanuki, in Japan.
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2018-04-03
Complaints to State of Iowa Ombudsman continue to rise
Complaints to the Iowa Office of Ombudsman rose for the fourth straight year in 2017, due in part to a 157 percent increase in problems relating to managed Medicaid. Corrections-related cases also contributed to the increase, and now represent 44 percent of the Ombudsman’s entire caseload. All told, the Ombudsman fielded 4,855 complaints and information requests last year, 22 percent more than it received in 2013.
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2018-06-21
Ombudsman receives over 3,000 complaints about public services
Ombudsman Peter Tyndall received 3,021 complaints about providers of public services last year. The Ombudsman’s annual report for 2017 was published on Wednesday 20 June and shows that the sectors that were the most complained about in 2017 were: Government Departments/Offices (953 complaints), Local Authorities (852 complaints) and Health and social care sector (608 complaints).
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2018-02-22
Taxpayers’ Ombudsman 2016-2017 Annual Report tabled in Parliament
"Fairness: A right, not a privilege" is the theme of this year’s report. It addresses the issue of fairness and how it applies to the Canada Revenue Agency’s (CRA) delivery of service to taxpayers, and how the Ombudsman continues to help the CRA improve its service to taxpayers.
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2018-02-22
No regulation can cause obstruction of journalist’s activities and form such public perception
Questions related to reporting on the sessions of the Council of Elders and organizing journalists’ activities in the Municipality’s building are under the Human Rights Defender’s primary attention. Transparency and proper reporting is one of the important guarantees for securing public trust and citizens’ right to receive information.
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2018-01-03
European Region elects new Director
The term of Ms Lucia Franchini as Ombudsman of Tuscany (Italy) ended and as a result, the position of one European Director on the IOI Board of Directors became vacant. According to the European regional by-laws one of the Directors at the European regional Board, Ms Ülle Madise, Chancellor of Justice of Estonia, took over the vacant seat at the IOI Board and elections were held to fill the vacant position on the European regional Board.
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2018-02-20
Ombudsman rules complaint of marketplace vendors against removal of kiosks founded
The Ombudsman considered a complaint filed by a group of thirty Marketplace Vendors founded and ruled that the standards of Reason, Active and adequate information provision, and Reasonableness and proportionality have been violated. The vendors had informed the Ombudsman that they were negatively affected by the decision of the Minister of Tourism, Economic Affairs, Traffic and Telecommunication (Minister TEATT) to breakdown and remove all Kiosks in Philipsburg.
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2014-02-24
Occasional Paper #69
The development of the "ombudsmediator" on a global scale (1999) Daniel Jacoby Mr Jacoby is the Ombudsman of Québec and Secretary of the International Ombudsman Institute.
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2018-02-26
APT
On 22 February 2018 a Memorandum of Understanding was signed between the IOI and the Association for the Prevention of Torture (APT).
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2017-12-11
Ombudsman presents research on inclusion of children and youth with special needs in secondary education
In the eve of the International Human Rights Day on December 10, the Ombudsman presented its "Research on the inclusion of children and youth with special needs in the secondary education", prepared in cooperation with the NGO “Open the Gates” and financially supported by the UNICEF Office in Skopje.
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2018-04-18
British Colombia Ombudsperson urges government to improve telephone service for income and disability assistance recipients
British Colombia’s Ombudsperson Jay Chalke released Special Report No. 40, Holding Pattern: Call Wait Times for Income and Disability Assistance on April 17, 2018. Holding Pattern is the report of the Ombudsperson’s systemic investigation into the Ministry of Social Development and Poverty Reduction’s centralized telephone system and its impact on the applicants and recipients of income and disability assistance.
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2018-06-04
Ombudsman probes Government’s handling of trees in front of University building in Hong Kong
The Ombudsman, Ms Connie Lau, on June 4 announced her Office’s initiation of a direct investigation to examine whether there was maladministration in the Government’s decisions and actions in respect of its felling of two trees in front of Tang Chi Ngong Building of the University of Hong Kong on May 20, 2018.
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2018-01-29
Commission engages National Assembly Oversight Committee
The Commission has reached out to the National Assembly’s Departmental Committee on Justice and Legal Affairs in an effort to advance administrative justice in the public sector. The interaction coincides with the induction retreat for members of the newly constituted Committee which is taking place between 26th to 28th January, 2018, in Mombasa.