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2018-10-09Ombudsman releases four OIA practice reports
In April, the Chief Ombudsman announced investigations into four agencies (the Ministry for Culture and Heritage, the Ministry for the Environment, the Department of Conservation, and Land Information New Zealand) as part of a long-term strategy to raise the quality of official information delivery from the public sector.
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2019-08-29
Family failed by Trust’s decision to remove specialist care
Gloucestershire Care Services NHS Trust failed in its duty to provide good clinical care for a boy with a life-threatening condition, an investigation by the Parliamentary and Health Service Ombudsman (PHSO) has found.
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2019-03-18
Commissioner for Human Rights discovers alarming case during preventive visit
Polish Commissioner for Human Rights discovered alarming case of deprivation of liberty in psychiatric facility during one of his preventive visits. A citizen was placed in the mental hospital for stealing a bike. This happened 10 years ago by a court decision that was based on the opinion of a psychologist who had not even examined the patient.
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2022-08-18Macao - CCAC - Annual Report 2021 - EN
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2022-08-18
Macao - CCAC - Annual Report 2021 - EN
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2022-08-18
Ombudsman Sint Maarten - Annual Report 2021 - EN
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2022-08-18
Ombudsman Sint Maarten - Annual Report 2021 - EN
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2022-08-18
ENNRHI - Armenia's Rule of Law Report 2022
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2019-07-03
New IOI Secretary General appointed
On 1 July 2019 Werner Amon took office as new Austrian Ombudsman and was appointed Secretary General of the International Ombudsman Institute (IOI).
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2019-02-25
Ombudsman releases first plans for new child and youth mandate
Ontario Ombudsman Paul Dubé today outlined his plan for assuming the investigative functions of the Provincial Advocate for Children and Youth by May 1, as mandated by recent provincial legislation.
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2018-10-19
NIPSO Quarterly Bulletin – October 2018
The Office of the Northern Ireland Public Services Ombudsman (NIPSO) published the October edition of its quarterly bulletin. The bulletin contains news of the upcoming conference on own initiative investigations to be held in Belfast next week, a link to NIPSO’s new animated video for members of the public and a selection of the Office’s latest investigation reports.
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2018-10-08
African Ombudsman Today – Issue 10, September 2018
The African Ombudsman and Mediator Association (AOMA) presents the 10th Issue of “African Ombudsman Today”. The regular newsletter from the African continent can now also be downloaded from the IOI website.
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2019-03-28
Avoidable eye removal surgery after failure to treat infection
A man lost his eye due to NHS failures in treating an eye infection, causing him significant distress and leaving him unable to work or drive. An investigation by the Parliamentary and Health Service Ombudsman (PHSO) has found that the failure to diagnose and treat the complainant’s eye infection correctly, meant that it became untreatable and, as a result, he had to have one eye surgically removed.
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2018-11-13
Our value for money: an independent review
Earlier this year the Parliamentary and Health Service Ombudsman (PHSO) commissioned an independent panel to carry out a peer review assessment of its value for money, led by Peter Tyndall, Ombudsman for the Republic of Ireland and President of the International Ombudsman Institute. The panel has now published their report, which concluded that following the PHSO’s organisational reforms and the service it offers beyond investigating complaints, the Office offers good value for money for taxpayers.
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2019-11-14
World Conference / Conferencia Mundial / Conférence mondiale - Financial Support / Aide financière / Apoyo financiero
We are all looking forward to the 12th World Conference which will take place in Dublin/Ireland from 17 to 22 May 2020. Since we know that some IOI members with limited budgets find it difficult to attend this important event, we have decided to offer financial support to those who need it most.
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2019-01-16
OGP Webinar on effectively engaging people with disabilities
The Open Government Partnership (OGP) in cooperation with the Government of Canada will hold a webinar on how to effectively engaging people with disabilities. The webinar is part of a series on the topic of inclusive open government. It will be held on 23 January 2019 (10:00 – 11:30 AM EST / 4:00 – 5:30 PM CET).
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2018-08-06
Accurate legal perceptions shall be formulated in respect of advocate’s professional activity
The advocate’s status and the accurate perception of their role in the society are one of the issues of the great priority for the Defender. The mission of the advocate is to provide quality legal assistance, proper legal defense against the charges during the criminal procedure.
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2023-05-05
La síndica de greuges de Catalunya se desplazó a la zona de Girona para acercar la institución al territorio y a las personas
El 26 abril 2023, la síndica de greuges de Catalunya, Esther Giménez-Salinas, se desplazó a las comarcas de Girona. Esta visita se enmarca en la voluntad de la institución de pisar el territorio y conocer de primera mano las cuestiones que afectan a las personas.
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2022-08-11
Ombudsman Ontario - Annual Report 2021-2022 - EN
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2018-09-19
Ombudswoman receives Czech Republic Parliamentary delegation's visit
Deputy Ombudswoman Tena Šimonović Einwalter presented the mandates and the institution’s work regarding the minority issues, implementation of the Constitutional Law on the Rights of National Minorities and protection against discrimination to the Czech Republic Parliamentary delegation during their visit.