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2021-08-05New Zealand report: "Oversight"
New Zealand Ombudsman Peter Boshier has released an investigation report that finds serious failings in the Ministry of Health’s stewardship of a network of services for people with an intellectual disability and high and complex needs, including people requiring secure hospital care.
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2021-08-05
Réaction au projet de règlement concernant l’aide aux victimes d’actes criminels
Dans une lettre transmise le 2 août 2021 à M. Simon Jolin-Barrette, ministre de la Justice, la protectrice du citoyen, Mme Marie Rinfret, commente le projet de Règlement d’application de la Loi visant à aider les personnes victimes d’infractions criminelles et à favoriser leur rétablissement.
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2021-08-04
Beatriz Barrera: “Existe una mayor coordinación interinstitucional en cuestión de Igualdad y Violencia de Género”
La adjunta de Igualdad y la diputada, Jana González, se reúnen para establecer lazos de colaboración en aras de tratar las políticas de Igualdad de la isla de Fuerteventura.
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2021-08-04
Victorian Ombudsman receives over 3000 human rights complaints
The Victorian Ombudsman dealt with more than 3000 complaints about human rights issues in the past year, prompting, in many cases, reversals of decisions, improved policies and other actions upholding the public’s rights.
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2024-06-28
Ombudsman makes proposals to improve transparency of EU-US Trade and Technology Council
The Ombudsman has made a series of proposals to the European Commission to improve transparency and stakeholder participation in the EU-US Trade and Technology Council (EU-US TTC).
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2024-06-28
Celebrating 15 Years of Fairness, Looking Forward
Toronto’s Ombudsman says 2024 marks 15 years of success for his office in solving problems with City services for the people of Toronto. In his annual report released on 21 June 2024, Ombudsman Kwame Addo notes that to date, the office has handled more than 31,000 individual complaints from members of the public.
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2012-04-04Belgium Pensions Ombudsman - Annual Report 2010 Part IV FR
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2021-07-29
Ombudsman annual review highlights widening cracks in council complaints systems
The ‘widening cracks’ in local government complaint handling are being highlighted in the Local Government and Social Care Ombudsman’s annual review of complaints 2020-2021, published today.
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2020-11-24
Human Rights Ombudsman - Annual Report 2019 - EN
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2021-07-26
28. Reporte semanal “Derechos humanos en perspectiva internacional”
Les hacemos llegar el 28. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” elaborado por el Programa de Observación y Asistencia para el Fortalecimiento de las Defensorías del Pueblo, que forma parte de la Unidad de Política Institucional de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (Argentina).
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2021-07-22
Victorian Ombudsman Releases New Good Complaint Handling Guide
The Victorian Ombudsman has today released its Councils and Complaints – A Good Practice Guide 2nd Edition, incorporating the new legislative provisions of the Local Government Act, using good practice complaint handling and reminding councils to look through a human rights lens when dealing with complaints.
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2016-08-10
Commissioner for Fundamental Rights - Annual Report 2015 EN
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2021-07-20
Expectations for conditions and treatment of residents in health and disability places of detention
The Chief Ombudsman of new Zealand has developed draft 'Expectations for the conditions and treatment of residents in health and disability facilities- aged care!' ('Expectations – aged care') and invites feedback on them. This document sets out the Chief Ombudsman's expectations for the conditions and treatment of residents in aged care facilities who cannot leave at will.
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2021-07-20
Croatian Ombudswoman's Special Report on the Right to a Healthy Life and Climate Change is now available in English
The Croatian Ombudswoman’s Special Report on the Right to a Healthy Life and Climate Change in the Republic of Croatia in the Period 2013-2020 submitted to the Parliament this February demonstrates the interconnections between environmental protection and human rights, provides an evaluation of the level of the implementation of the right to a healthy life as guaranteed by the Constitution of the Republic of Croatia and presents an analysis of the issues related to the protection of air, water and soil, light and noise pollution, non-ionizing radiation emitted by mobile telecommunications stations, sustainable waste management and climate change.
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2021-07-19
27. Reporte semanal “Derechos humanos en perspectiva internacional”
Les hacemos llegar el 27. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” elaborado por el Programa de Observación y Asistencia para el Fortalecimiento de las Defensorías del Pueblo, que forma parte de la Unidad de Política Institucional de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (Argentina).
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2024-06-20
First IOI Vice-President Benalilou visits Vienna
IOI Secretary General Gaby Schwarz and the new 1st Vice-President and Ombudsman of the Kingdom of Morocco, Mr. Mohamed Benalilou, met each other for a first meeting on future cooperation on the premises of the Austrian Ombudsman Board.
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2024-06-20
Former Parliamentary and Health Service Ombudsman knighted
Rob Behrens, the former Parliamentary and Health Service Ombudsman (PHSO), has been awarded a knighthood in the King’s Birthday Honours List.
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2024-06-20
Free new training materials enhance Support for Vulnerable People
Free training resources designed to support organisations in identifying and helping those experiencing vulnerability are now available online through the Scottish Public Services Ombudsman website.
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2021-07-16
Annual Report on the activities of the Austrian NPM 2020
In 2020 the work of the Austrian National Preventive Mechanism (NPM) was significantly affected by the COVID-19 pandemic. The English version of the NPM’s activities in 2020 is now available.
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2021-07-15
Ombudsman sees more data, police and whistleblower complaints
The Office of the Ombudsman’s annual report for 2020 was made public in Parliament on 14 July 2021. During 2020, the office fielded a total of 332 enquiries from members of the public, opened 231 cases for either investigation or informal resolution and resolved 210 cases. By way of comparison, the office opened 30 more cases overall during 2020 than in 2019, despite the pandemic and government lockdown during the second quarter.