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2017-12-21Post-hurricane support for the Caribbean region
Following the devastating hurricanes that severely affected many islands in the Caribbean region during the month of September of this year, the IOI Executive Committee approved a one-time € 8000.00 emergency subsidy. Some of the hardest hit islands in the region include: Antigua & Barbuda, Sint Maarten, British Virgin Islands, Puerto Rico, United States Virgin Islands and Dominica.
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2022-08-04
Commonwealth and ACT Ombudsman appointed
Mr Iain Anderson was recently appointed as the 11th Commonwealth and Australian Capital Territory (ACT) Ombudsman. Mr Anderson’s appointment is for a period of 5 years and commenced on 1 August 2022.
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2022-08-04AORC Webinar - Sectoral Ombudsman (Municipal, Police, Military) - Invitation & Speaker Information
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2022-08-04
Peer Review Panel – Application for Membership – Procedure & Criteria (July 2022)
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2022-08-04
peer-review-manchester-to-athens-paper-may-2022
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2017-12-18
Changing face of homelessness highlighted in Ombudsman report
Homelessness is increasingly affecting families from areas and professions who previously might never have expected to face problems finding somewhere to live, a new report by the Local Government and Social Care Ombudsman can reveal. The report, “Still No Place Like Home”, shows in 2016-17 one in three complaints received about homelessness services delivered by English authorities came from outside of London.
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2017-12-18
SPSO publishes thematic report on learning from complaints
The Scottish Public Services Ombudsman (SPSO) published its second thematic report on “Making Complaints Work For Everyone”. The report focuses on the impact of complaints on staff who have been complained. It identifies the causes of negative staff experiences of complaints, and offers a number of resources that can help prevent these difficulties whilst ensuring that the rights of the service user are properly observed.
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2022-08-03
Intervention auprès du CISSS de la Montérégie-Ouest
Le Protecteur du citoyen a reçu un signalement concernant la qualité des services offerts par une ressource intermédiaire. Située en Montérégie, cette ressource accueille des personnes majeures lourdement handicapées. Le Protecteur du citoyen a décidé d’intervenir.
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2022-08-03
Rapport d’intervention concernant le CISSS de la Montérégie-Ouest
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2012-04-06
Spain Defensoría del Pueblo Riojano - Annual Report 2010 ES
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2022-08-02
AOMA - African Ombudsman Today - Issue 14 (March 2022)
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2022-08-01
New Catalan Ombudsman appointed
The Síndic de Greuges de Catalunya (Catalan Ombudsman) has a new incumbent, Ms. Esther Giménez-Salinas i Colomer. Ms. Giménez-Salinas was elected by the Catalan Parliament on 30 June and took office on 14 July 2022.
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2022-08-01
La Defensoría del Pueblo recordó recomendaciones para evitar estafas online
La Defensoría del Pueblo de la provincia de Santa Fe reiteró su advertencia por el incremento de estafas virtuales y llamó a la ciudadanía a estar atenta para evitar este tipo de delito. En ese sentido, recordó una serie de recomendaciones para prevenir este tipo de situaciones.
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2022-08-01
Representatives of the Ombudsman’s Office visit border control posts in Terehova and Grebņeva
On Tuesday, July 19, Deputy Ombudsman Ineta Piļāne, together with other representatives of the Ombudsman’s Office, visited the border control posts in Terehova and Grebņeva.
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2022-08-01
AORC Webinaire - Présentation des Ombudsman sectoriels (Municipal, Police, Militaire) - Reservez la date
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2022-08-01
AORC Webinar - Sectoral Ombudsman (Municipal, Police, Military) - Save the Date
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2017-12-13
Sustainability of Victoria’s child protection system put at risk by treatment of kinship carers
The Victorian Ombudsman has tabled an investigation into the financial support provided to kinship carers, finding that the Department of Health and Human Services failed to act in the best interests of some of Victoria's most disadvantaged children by neglecting kinship carers. Tabling her report in the Victorian Parliament today, Ombudsman Deborah Glass said her investigation has exposed “an alarming weakness in our child protection system”.
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2017-12-13
Se presentó la segunda maratón de la Defensoría del Pueblo de Santa Fe
Este año la actividad lleva como consigna “Por la educación vial”. La largada se realizará el próximo domingo a las 8 horas desde la rotonda grande de la costanera este. La inscripción puede realizarse a través de www.defensoriasantafe.gob.ar
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2017-12-11
New Public Defender starts performing her duties
On 8 December 8 2017, Ms Nino Lomjaria started performing her duties as the new Public Defender of Georgia. The Parliament of Georgia elected the sixth Public Defender for a five-year term on 30 November 2017.
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2017-12-11
Le Médiateur de la République toujours préoccupé de la résolution des problèmes de ses concitoyens
Le Médiateur de la République a tenu du vendredi 17 novembre au 1er décembre 2017 sa session annuelle, édition 2017. Deux cent onze dossiers concernant vingt-cinq structures dont quinze ministères, cinq communes, trois préfectures et deux établissements publics étaient à l’ordre du jour.