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2022-11-09Serbia - Protector of Citizens - NPM Report 2021
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2019-03-27Queensland Ombudsman presents „Brisbane Youth Detention Centre“ report
The Queensland Ombudsman’s report, The Brisbane Youth Detention Centre report: An investigation into the management of young people at Brisbane Youth Detention Centre between November 2016 and February 2017, was tabled on the 27th of March by the Honourable Curtis Pitt MP, Speaker of the Queensland Parliament.
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2019-03-11
Review of school leaving examinations will become more transparent
In recent years, the Czech Ombudsman repeatedly warned about shortcomings in the procedure of the Ministry of Education (hereinafter “the Ministry”) in reviewing the results of school-leaving examinations (the “maturita” exam used in numerous types of secondary schools). Based on the Ombudsman’s comments, the Ministry has amended the so-called “maturita decree” and modified certain procedures and forms so that the students would now have better information on where and how to lodge a complaint.
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2019-04-29
Breach of freedom of expression on social media pages of public officials
The Israeli Ombudsman is handling complaints relating the deletion of comments from social media pages of public officials and the blocking of access to them.
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2019-07-09
Czech Ombudswoman supports Polish Ombudsman who faces criticism for defending human rights in Poland
A number of international organisations and networks, namely ENNHRI, Equinet, GANHRI, IOI and OHCHR Europe, issued a statement in which they openly supported the Commissioner for Human Rights of Poland Adam Bodnar who is facing a strong criticism including the hateful campaign against him and hate speech for publicly protecting the right to a fair trial and the prohibition from inhumane and degrading treatment.
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2022-11-09
Presentation Marc Bertrand (EN)
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2019-05-31
Irish Ombudsman’s Annual Report shows an 11% rise in complaints about Public Services
Speaking at the publication of his annual report for 2018 Mr Tyndall said that the Office of the Ombudsman received more than 3,300 complaints about public services last year. Complaints from the public to Irish Ombudsman and International Ombudsman Institute President Peter Tyndall rose by 11% in 2018.
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2022-11-09
Presentation Caroline Martins (FR) / (EN)
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2022-11-09
Presentation John Walters (EN)
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2019-05-24
Unboxing artificial intelligence: 10 steps to protect human rights
The Council of the Europe Commissioner for Human Rights published a recommendation providing a number of steps which national authorities can take to maximise the potential of artificial intelligence systems and prevent or mitigate the negative impact they may have on people’s lives and rights.
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2019-03-29
International seminar adopts Aosta Declaration
The Ombudsman of Valle d’Aosta hosted an IOI seminar on the benefits of networking, sharing best practices and supporting colleagues under threat. With the view to promote the Ombudsman concept, participants adopted the Aosta Declaration, which calls for the creation of a National Ombudsman in Italy.
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2019-06-06
Ombudsman provides training for prison inspections in Vanuatu
A recent example of the training our Office can provide in the Pacific was the visit of three of our staff to Vanuatu in late March, to deliver training in prison investigations and inspections.
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2019-04-29
NIPSO publishes first Case Digest for spring 2019
Northern Ireland Public Services Ombudsman (NIPSO) Marie Anderson presents the Office’s first Case Digest, providing summaries of a number of recent complaints received by the Office. It reflects the varied nature of the cases NIPSO deals with and the range of outcomes which can follow either an initial assessment or a full investigation.
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2020-06-09
IOI 2021 World Conference - new website address
New dates (23 - 28 May 2021) have been agreed for the International Ombudsman Institute (IOI) 12th General Assembly and World Conference in Dublin. Se han acordado nuevas fechas (23 – 28 de mayo de 2021) para celebrar la 12ª Conferencia Mundial y Asamblea General del Instituto Internacional del Ombudsman (IIO) en Dublín. De nouvelles dates ont été fixées pour la 12e Conférence mondiale de l’Institut International de l’Ombudsman (l’IIO) ayant lieu à Dublin : 23 – 28 mai 2021
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2014-02-24
Occasional Paper #71
Shaping the future: Taking the initiative in a turbulent environment (2000) Roberta Jamieson Ms Jamieson is past Ombudsman of Ontario, Canada.
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2019-01-21
Ombudsman files compensation proceedings for family of victims of road collapse
As head of the independent State body that defends citizens' rights, the Ombudsman, Maria Lúcia Amaral, accepted the request of the prime minister to lead the process of compensation to the families of the five mortal victims of the collapse of Municipal Highway, in the borough of Borba, in the south of the country.
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2023-07-12
La síndica destaca que la Ley de Convivencia Universitaria es una oportunidad para resolver los conflictos desde la mediación
El 7 de julio 2023, la síndica, Esther Giménez-Salinas, y la adjunta de Infancia, Aida C. Rodríguez, han participado en el XIV Encuentro de Sindicaturas de Greuges, Defensorías y Personas Mediadoras Universitarias de la Red Vives, cuyo objetivo era contribuir al debate sobre los derechos del alumnado de las universidades.
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2019-06-12
Western Australia Ombudsman requested to develop Reportable Conduct Scheme
The Western Australian Ombudsman has been requested by the Western Australian Government to plan and develop a Reportable Conduct Scheme. The Scheme arises from a five-year national Royal Commission into Institutional Responses to Child Sexual Abuse.
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2019-10-01
Ombudsman visits colleagues in Australia and New Zealand
From 30 August to 8 September 2019 Chief Ombudsman of Thailand and IOI Treasurer Mr. Viddhavat Rajatanun led a delegation consisting of Ombudsman Boon Tapanadul, Ombudsman Somsak Suwansujarit, Secretary-General Raksagecha Chaechai, and staff from the office of the Ombudsman Thailand (OMT), to Perth, Western Australia and Wellington New Zealand.
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2022-11-04
AORC/IOI Webinar - Dealing with Challenging Behaviour - Invitation & Speaker Information