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2021-05-2112th General Assembly and World Conference
We would like to remind members that the International Ombudsman Institute’s 12th General Assembly and World Conference will take place as an online event from 25 - 27 May 2021.
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2021-05-19
The Ombudsman de Montréal tabled her 2020 annual report
The Ombudsman de Montréal, Ms Nadine Mailloux, tabled her annual report for the year 2020 to City Council. Presented under the theme "Here for you", the report shows a record number of complaints with 2,150 files handled, including 498 new investigations, 20 of which were initiated by the OdM, compared with 1,966 files handled in 2019.
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2014-02-24Occasional Paper #24
The City of Paris Mediateur - an ombudsman à la Francaise (1983) David Clarke Dr. Clark is presently at Southampton College of Higher Education.
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2024-04-19
Staffs home refuses to refund care costs following Ombudsman investigation
A Staffordshire care provider has refused to refund a man’s estate after the Local Government and Social Care Ombudsman found it put too restrictive care in place for the last nine months of his life.
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2016-02-29
Western Australian Ombudsman – Identifying and Defining Issues of Complaint
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2021-05-14
PHSO starts to regularly publish casework
On Thursday 29 April 2021, PHSO started the routine publication of their primary and detailed investigations on their website. You can view their cases on their new publishing platform. They published around 15 of their decisions and will continue to publish cases on the second and fourth Wednesday of each month. The number of cases they publish will gradually increase over the next few months.
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2024-04-18
Ombudsman saves Toronto man $20,000 in Hydro dispute
Toronto Ombudsman Kwame Addo says Toronto Hydro acted unfairly by holding a property owner responsible for approximately $20,000 worth of repairs to a hydro vault it never told him he owned. Ombudsman Addo launched the investigation after receiving a complaint from Mr. A., who purchased a unit in a Toronto plaza in 1980.
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2024-04-18
Casa de la Cultura de la Alcaldía Venustiano Carranza alberga exposición fotográfica sobre el derecho a la protesta social de las mujeres
En el marco de acciones institucionales para promover y defender los derechos de las mujeres, la Comisión de Derechos Humanos de la Ciudad de México (CDHCM) exhibe muestra fotográfica sobre el acompañamiento de este Organismo a las protestas feministas, en el Centro Cultural de la Alcaldía Venustiano Carranza.
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2013-11-20
Media Release Nkandla Provisional Report
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2012-04-04
New Zealand - Annual Report 2007/2008 EN
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2014-02-24
Correctional Investigator - Report on the management of chronic self-injury among federally sentenced women (Sep. 2013) - EN
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2013-08-07
Informe sobre la malnutrición en Cataluña – Agosto 2013
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2021-05-06
International Ombudsman Institute 2021 Virtual Conference and General Assembly
We would like to remind members that the International Ombudsman Institute’s 12th General Assembly and World Conference will take place as an online event from 25 - 27 May 2021. Registration is possible until 15 May 2021.
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2020-01-17
IOI Annual Report 2018/2019 (EN / FR / ES)
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2012-04-04
Italy Difensore civico della Regione autonoma Valle d'Aosta - Legislation 28 August 2001 Nr 17 IT
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2012-07-20
Spain - Síndic Annual Report - 2011 EN
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2012-10-30
Avant Projet Statuts de l'IIO Français
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2015-02-06
2nd IOI/AOA Joint Training - Draft Programme
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2014-02-06
Ombudsman Ontario - Annual Report 2007/2008 - EN
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2013-11-14
Gibraltar - Public Services Ombudsman - Annual Report 2009 EN