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2021-05-27Webinar on systemic investigations – save the date
Join us for our next webinar and learn about systemic investigation, which will be hosted be the African Ombudsman Research Centre (AORC) in collaboration with the International Ombudsman Institute (IOI) on 8 June 2021. This Webinar will be an excellent opportunity to enhance the capacity of Ombudsman throughout the world in their tasks relating to systemic investigations.
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2021-05-27
Control Yuan 90th Anniversary Symposium on Practices and Prospects for Supervisory Power
2021 marks 90 years since the establishment of the Control Yuan, and on April 30, this anniversary was celebrated with a symposium comprising four panels: “Constitutionalism and Supervision,” “Supervisory Power and Legal Due Process,” “Supervision and Justice,” and “The Past of the Supervisory System and the Future of Human Rights.”
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2021-05-27
El Defensor del Pueblo asegura que el proceso de vacunación se está desarrollando de manera muy positiva
El Defensor del Pueblo (e.f.), Francisco Fernández Marugán, ha asegurado este martes que “el proceso de vacunación está desarrollándose de forma muy positiva” en nuestro país. En su comparecencia ante la Comisión Mixta de Relaciones con el Defensor del Pueblo, Fernández Marugán ha revelado que la Institución no ha recibido “ninguna queja” sobre dicho reparto.
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2021-05-27
Ombudsman Quarterly Review Autumn 2021
Peter Boshier, Chief Ombudsman of New Zealand, presents the office’s Quarterly Review for Autumn 2021, which is now available online.
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2021-05-27
Police stops in Europe: everyone has a right to equal treatment
A new paper by the EU Agency for Fundamental Rights (FRA) reveals the differences between people’s experiences with police stops. It shows that Black people, Asians and Roma are still more likely to be stopped and searched by police, which also affects their trust in policing. FRA will continue providing EU countries with data and guidance to support them in ensuring their policing practices respect people’s fundamental rights.
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2021-05-27
Ombudsman publishes "pandemic notebooks"
The Ombudsman's Office is publishing a small collection entitled "pandemic notebooks", three studies on the extraordinary times we live in. The first focuses on the general topic of education; the second on homelessness; and the third reflects on rule of law problems.
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2021-05-27
NIPSO publishes overview report on restrictive practices in schools
The Northern Ireland Public Services Ombudsman (NIPSO) published an overview report into the use of restrictive practices in Northern Ireland school, covering the varioius recurring themes in relation to restrictive practices in school identified by NIPSO’s maladministration investigations.
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2021-05-27
The Art of the Ombudsman: leadership through International Crisis
Parliamentary and Health Service Ombudsman Rob Behrens was pleased to present a new study at the IOI World Conference: The Art of the Ombudsman: leadership through international crisis. The study sets out the findings of an international research project initiated by Rob with support from the International Ombudsman Institute and the University of Glasgow.
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2021-05-28
Chief Ombudsman investigating New Zealand’s Department of Corrections
New Zealand Ombudsman Peter Boshier has begun an investigation into how the Department of Corrections has responded to repeated calls for reforms aimed at improving conditions for prisoners.
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2021-05-28
General Assembly adopts by-laws reform and Dublin Declaration
On 25 May 2021 the IOI General Assembly was held by virtual means and hosted by the Office of the Irish Ombudsman Peter Tyndall. The General Assembly brought together 130 IOI member institutions to hear presentations from the IOI Board of Directors on the organization’s services, development and achievements in the past years and to adopt two major reform to the IOI By-laws, in order to guarantee that the IOI becomes a more inclusive, transparent and democratic organization.
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2021-05-28
12th World Conference successfully hosted by the Irish Ombudsman
The office of the Ombudsman of Ireland successfully hosted the 12th World Conference of the International Ombudsman Institute (IOI) from 26 – 27 May 2021. Unfortunately, due the Covid-19 pandemic conference delegates were not able to come together and meet in Dublin in persons as originally planned. However, the Irish host delivered a professional online event, which made sure that participants enjoyed the full conference experience with remarkable speakers, interesting workshops and a wide possibility for exchange and shared learning.
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2021-05-28
Le Conseil canadien des ombudsmans parlementaires appelle à la prudence en ce qui a trait aux systèmes de certification de la vaccination
Le Conseil canadien des ombudsmans parlementaires (CCOP) a publié aujourd’hui un document d’orientation destiné aux organismes provinciaux et territoriaux du secteur public qui relèvent de la compétence de l’ombudsman dans l’ensemble du pays. Il est notamment question des ministères et des organismes gouvernementaux qui fournissent des services d’éducation, de logement et de santé.
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2021-05-28
Canadian Council of Parliamentary Ombudsman calling for cautious approach to vaccination certification schemes
The Canadian Council of Parliamentary Ombudsman (CCPO) issued a guidance document today aimed at provincial and territorial public sector organizations under the jurisdiction of Ombudsman across the country. This includes agencies and government ministries providing services such as public education, housing, and health services.
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2021-05-31
Reporte semanal “Derechos humanos en perspectiva internacional”
Les hacemos llegar el Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” elaborado por el Programa de Observación y Asistencia para el Fortalecimiento de las Defensorías del Pueblo, que forma parte de la Unidad de Política Institucional de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (Argentina).
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2021-05-31
Enquiry regarding a so-called enforced police assistance of a 13-year-old
A social welfare board requested the police's assistance to transport a 13-year-old girl to one of the National Board of Institutional Care’s residential homes for young people. The transport was delayed partly because the Police Authority and the social services disagreed on whether representatives of the social welfare board should accompany the transport, and partly because there were problems with booking a flight. 17 hours after the girl was taken into care the transport began by car and after 10 hours of transport, she arrived at the residential home
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2021-05-31
Servicios de protección para niños, niñas y adolescentes extranjeros no acompañados en Europa
Los niños y niñas extranjeros no acompañados constituyen, actualmente, uno de los principales desafíos de la migración para las sociedades y administraciones públicas europeas. Un estudio elaborado por el Ararteko por encargo de la sección europea del Instituto Internacional del Ombudsman (IIO) y presentado en la Conferencia Mundial del IIO estos días, selecciona y recopila una serie de prácticas prometedoras en el ámbito de la protección a niñas y niños extranjeros no acompañados.
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2021-05-31
Protection of unaccompanied minors in Europe
The Office of the Ombudsman of the Basque Country is pleased to present a report on the “Protection services for foreign unaccompanied minors in Europe”. This report is part of a common endeavour to examine the situation of refugees and asylum seekers in Europe, undertaken under the umbrella of the IOI Europe.
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2021-05-31
L’Ombudsman recommande une refonte du système « compliqué, surchargé » de surveillance des ambulances pour protéger la sécurité des patient(e)s
L’Ombudsman de l’Ontario, Paul Dubé, a préconisé aujourd’hui au ministère de la Santé d’améliorer ses processus d’enquête sur les plaintes concernant les services d’ambulance, dans un rapport qui révèle un système compliqué, surchargé, et complètement inadéquat.
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2021-05-31
Asamblea Mundial del Instituto Internacional del Ombudsman
El Defensor del Pueblo Andaluz, Jesús Maeztu, ha participado, como miembro de pleno derecho, en la Asamblea Mundial del Instituto Internacional del Ombudsman (IIO), que se ha celebrado el 25 de mayo de 2021 mediante videoconferencia. En la referida Asamblea se ha aprobado la Declaración de Dublín en la que se señala que el IIO entiende que la pandemia no ha respetado la igualdad de oportunidades y ha afectado de forma desproporcionada a los grupos vulnerables.
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2021-05-31om-ontario-oversight-911-report-1.pdf
Ombudsman Ontario - Oversight 911: Investigation into how the Ministry of Health oversees patient complaints and incident reports about ambulance services - (May 2021) - EN
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