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2019-09-17ACRC and Korea Press Foundation cooperate in running educational program to raise journalists’ awareness of protection for whistleblowers
For the first time, an educational course on the protection system for corruption reporters and public interest whistleblowers was conducted for trainee journalists who just started their careers in the field of journalism.
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2022-11-24Parliamentary and Health Service Ombudsman Peer Review 2022: response from PHSO
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2019-08-02
Special report on return of third country nationals
In a special report, the Greek Ombudsman highlights the fact that the dramatic reduction in the numbers of forced returns of third country nationals in 2018 does not correspond to the high number of administrative detainees in view of return.
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2020-02-26
AOMA announces training in Madagascar in May 2020
Save the date! African Ombudsman training and meetings to be held in Madagascar from 4 – 7 May 2020.
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2022-11-23
AORC/IOI Webinar - Dealing with Challenging Behaviour - Contribution Adv. Neels Van der Merwe (South Africa)
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2019-11-25
Ombudsman Hong Kong probes LCSD’s regulation of public coaching activities at public swimming pools
The Ombudsman of Hong Kong, Ms Winnie Chiu, has recently announced a direct investigation to examine the Leisure and Cultural Services Department (LCSD)’s regulation of public coaching activities at public swimming pools.
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2019-12-02
Dr. jur. Niels Fenger has been elected new Danish Parliamentary Ombudsman
The Danish Parliament, Folketinget, has elected Dr. jur. Niels Fenger as new Parliamentary Ombudsman. He will succeed Mr. Jørgen Steen Sørensen who has taken up an appointment as a Justice of the Danish Supreme Court.
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2022-11-21
NSW Ombudsman - Public Interest Disclosures Act 1994 Audit Report: Summary of Public Interest Disclosure Audits of 6 Local Councils
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2022-11-22
ACRC - Transparency Newsletter (October 2022)
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2014-02-24
Occasional Paper #38
Variation on a classical theme: The academic ombudsman in the United States (1987) Carolyn Stieber Ms. Stieber was the University Ombudsman and Associate Professor of Political Science at Michigan State University as well as the President-elect of the University & College Ombudsman Association (U.S.A.).
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2022-11-23
AORC/IOI Webinar - Dealing with Challenging Behaviour - Contribution Deborah Glass (Australia)
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2020-02-25
Thousands of parking fines to be refunded as Ombudsman finds three Councils acted “contrary to law”
Three councils failed to act with accountability and transparency in a matter involving the outsourcing of parking fine reviews, Ombudsman Deborah Glass has found.
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2019-06-17
Ombudsman completes compensation proceedings for victims of municipal road collapse
The Portuguese Ombudsman, Maria Lúcia Amaral, concluded the proceedings for compensation to the relatives and heirs of the five mortal victims of the collapse of the Municipal Road 255, which took place on November 19, 2018, in the borough of Borba, Portugal.
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2019-09-04
How do complaints affect those complained about?
Research into the effects of complaints on public service employees was carried out by Dr Chris Gill (University of Glasgow) and Carolyn Hirst (Hirstworks), in partnership with Queen Margaret University and the University of West of Scotland. The findings of the original research contributed to the production of “Being Complained About – Good Practice Guidelines”, a document which aims to improve the way in which organisations handle complaints by focusing on supporting staff members who have been complained about.
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2019-12-16
Ontario Ombudsman finds Niagara CAO hiring was “inside job”
Ontario Ombudsman Paul Dubé today called on the Regional Municipality of Niagara to improve its practices after his investigation found its hiring of former Chief Administrative Officer Carmen D’Angelo was “compromised” by confidential information leaked by insiders in the former Regional Chair’s office.
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2022-11-18
Seoul Metropolitan Government Citizens' Ombudsman Commission - Press Release
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2019-10-28
Portuguese Ombudsman conducts training with Ombudsman of Mozambique
The Ombudsman of Portugal carried out a training session for the Mozambican Ombudsman, who sent a team of five persons to Lisbon from 7 to 11 October.
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2019-08-21
District Council Hyderabad pays service dues on orders of Mr. Malik, Ombudsman Sindh
A retired government employee approached the Provincial Ombudsman Sindh, Mr. Asad Ashraf Malik with the complaint that District Council Hyderabad was not paying arrears of Pension and Dearness Allowance and delaying the matter on one pretext or the other
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2022-11-23
AORC/IOI Webinar - Dealing with Challenging Behaviour - Contribution Joseph Whittal (Ghana)
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2019-07-17
IOI expresses its full support to CNDH
The International Ombudsman Institute (IOI) expresses its full support for the National Human Rights Commission (CNDH) of Mexico, in response to the unfounded comments of the Mexican Government in reaction to the Office carrying out its constitutional mandate as the independent body to protect and promote human rights in Mexico.