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2020-04-20Ontario Ombudsman's statement on office services during COVID-19
Last week, Ontario Ombudsman Paul Dubé released his latest Ombudsman’s message, stressing that his office continues to help Ontarians during the present state of emergency, and has responded to hundreds of public complaints related to the COVID-19 coronavirus.
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2023-02-03Biography Mr. Virgílio da Silva Guterres
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2020-01-07
President Tyndall highlights Venice Principles at conference in Nicosia
IOI President Peter Tyndall highlighted the Venice Principles and praised work of the Cypriot Ombudswoman and at conference in Nicosia. Mr Tyndall also praised the work of the Cypriot Ombudswoman, whose strong reputation is justified when we look at her accomplishments in Cyprus so far.
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2019-10-17
Ombudsplan 2020 tabled in Parliament
The 2020 Ombudsplan of the Parliamentary Ombudsman Malta was tabled in Parliament by the President of the House of Representatives, the Hon. Anglu Farrugia. It outlines the 25 principles adopted by the Venice Commission aimed at protecting and promoting ombudsman institutions and compares them to the Maltese legislation. The Ombudsplan also makes recommendations on how the Ombudsman legislation can be strengthened to make the work of the Ombudsman more effective and efficient.
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2019-11-26
Ombudsman for Wales publishes human rights focused casebook
This is the first time the office has published a collection of cases the Ombudsman has dealt with where human rights matters have either been raised as part of the original complaint or have been pivotal to the findings.
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2019-10-28
CoE Lanzarote Convention was ratified by Azerbaijan
The Council of Europe Convention on Protection of Children against Sexual Exploitation and Sexual Abuse, also known as “the Lanzarote Convention” was ratified by the Parliament of the Republic of Azerbaijan. The Ombudsman of Azerbaijan addressed a letter to the President of the Republic of Azerbaijan thanking him for his initiative regarding the ratification.
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2020-05-20
Complaints about nepotism in Victorian government schools “continue unabated”
Family members and associates of principals in Victorian government schools continue to be hired without principals properly declaring or managing their conflicts of interest, the Victorian Ombudsman has warned. Tabling her investigations into allegations of nepotism in government schools, Ombudsman Glass said she hoped her report would draw attention to the problem and its consequences.
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2020-04-17
Data on complaints related to COVID-19 played role in enacting disinfection measures and addressing inconveniences
The Anit-Corruption & Civil Rights Commission (ACRC) has analysed a total of 52,118 cases of civil complaints for two months after the first COVID-19 case was confirmed in Korea, and pushed for measures to mitigate people’s inconvenience in cooperation with relevant ministries and agencies.
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2023-07-26
13. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” (del 25 al 31 de marzo de 2022)
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2019-11-28
UN Committee against Torture: Ombudsman updates situation in Portugal
The Ombudsman Maria Lúcia Amaral was heard by the UN Committee against Torture on the implementation of the Convention against Torture and other inhuman or degrading treatment or punishment in Portugal.
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2020-03-06
Appointment of Mr. Ajaz Ali Khan as Provincial Ombudsman of Sindh
The Chief Minister Sindh, Syed Murad Ali Shah has appointed Mr. Ajaz Ali Khan as Ombudsman Sindh for a period of four years. Mr. Ajaz Ali Khan administered Oath of Office by the Governor Sindh on 24th February, 2020 and has assumed the charge of the post on 25th February, 2020. His appointment has been highly appreciated by all sections of Society in view of his valuable services in various capacities in Federal and Provincial Governments.
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2019-10-24
Ombudsman presents Outreach Report on Progress of Home Repair
In 2019 the Ombudsman Gwendolien Mossel and her team embarked on an initiative with the objective of reaching out to the general public, in particular the most vulnerable in the society.
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2019-12-20
Training for medical personnel of mental healthcare area
The Human Rights Defender Arman Tatoyan organized a 6-day training for medical personnel of mental healthcare area and at the end of the training handed out special certificates.
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2019-12-03
Provincial Ombudsman Khyber Pakhtunkhwa visited International Ombud Expo 2019
The first ever International Ombud Expo 2019 was hosted by the Public Complaint Commissioner of Nigeria at Abuja from 28-31 October, 2019. The Provincial Ombudsman Khyber Pakhtunkhwa, Aqal Badshah Khattak, was invited as Lead Speaker for the event.
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2019-10-14
World Mental Health Day - Ombudsman recalls need for urgent improvements in Education Centers
Following visits to the country's Educational Centers (EC), the Ombudsman of Portugal, acting as head of the National Prevention Mechanism (NPM), made a recommendation in February 2019 to the Directorate General for Reinsertion and Prison Services (DGRSP) to overcome several identified shortcomings. The recommendation of the Ombudsman, Maria Lúcia Amaral, urged the DGRSP to install, in articulation with the health authorities, still this year, a therapeutic unit for the treatment of acute cases diagnosed in the mental health panorama.
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2020-02-28
How NHRIs promote and protect human rights of migrants at borders
The European Network of National Human Rights Institutions (ENNHRI) has launched a new paper outlining how NHRIs in Europe promote and protect the human rights of migrants at borders. The paper serves as a starting point for European NHRIs to put forward recommendations to national and regional authorities to ensure greater respect for human rights.
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2019-12-02
Ombudsman introduces "Progressive and Participatory Public Services Method" through national seminars
The Ombudsman of the Republic of Indonesia held a national seminar entitled "Fulfillment of Public Service Standards in the Context of Progressive and Participatory Public Services (Propartive)" on 27 November 2019 in Jakarta. The event was opened by the Coordinating Minister for Political, Legal, and Security Affairs, Mahfud MD and attended by several Ministers, High Officials, Mayors and Regents.
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2019-12-17
Control Yuan oversees city government’s handling of illegal scrap metal factory case
Over the years, citizens in Dialiao District in Kaohsiung City had filed numerous complaints with the municipal government concerning farmland in the district being illegally used by a metal scrap recycling factory.
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2019-10-24
Ombudsman Nova Scotia tabled 2018-2019 Annual Report
The Ombudsman Nova Scotia, Canada, has just published its Annual Report for the period 2018-2019. The Nova Scotia Office of the Ombudsman handled 2,278 complaints, inquiries, and youth contacts in the 2018-2019 fiscal year.
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2019-10-21
Ombudsman presents Annual Report 2018-2019
The Ombudsman for the Ministry of Interior of Bahrain has recently published its sixth Annual Report covering the period 1 May 2018 to 30 April 2019.In this period the Ombudsman has received 1067 complaints and assistance requests. Ombudsman Nawaf Mohamed Al Moawdah declares that this number reflects the users´ confidence in the impartiality, professionalism and commitment to justice of the Bahrain Ombudsman for the Ministry of Interior.