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2022-09-28Planting a tree in Nyírerdő Nyírségi Erdészeti Zrt State Forest
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2022-09-28Report on giving effect to the recommendations arising from the Investigation into the handling of complaints by the Legal Services and Complaints Committee
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2022-09-28Report on giving effect to the recommendations arising from the Investigation into the handling of complaints by the Legal Services and Complaints Committee
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2022-08-04AORC Webinar - Sectoral Ombudsman (Municipal, Police, Military) - Invitation & Speaker Information
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2022-08-04Peer Review Panel – Application for Membership – Procedure & Criteria (July 2022)
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2022-08-04peer-review-manchester-to-athens-paper-may-2022
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2022-06-10May 2022 News Summary of the Office of the Ombudsman
In the study “Availability of local governments and public administration during the COVID-19 emergency”, the Ombudsman paid particular attention to whether, in the context of the COVID-19 pandemic, citizens were able to reach local governments and public authorities and to receive consultations or services.
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2022-06-10Programme now available for the International Mediation Congress in Rosario and online from 5 to 7 July 2022
All relevant information, such as an official invitation, the programme and the flyer for the event are now available. Please click here to access the documents.
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2022-09-27La Defensoría del Pueblo de Santa Fe con la secretaria ejecutiva del Organo de Revisión Nacional, María Graciela Iglesias.
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2022-08-03Rapport d’intervention concernant le CISSS de la Montérégie-Ouest
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2022-06-09Commonwealth Ombudsman’s Complaint Handling Forum to be held in June 2022
Following the success of last year, the Commonwealth Ombudsman is hosting its annual complaint handling forum entirely online over four sessions on 20–24 June 2022.
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2022-06-09AORC Webinar on effective investigation strategies
The African Ombudsman Research Centre (AORC) has identified the issue of 'Effective Investigation strategies - building blocks, methods/tools' as one of the training priorities required by African Ombudsman. In responding to this need, AORC cordially invites Ombudsman colleagues and their staff to a webinar on 14 June 2022.
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2022-06-09Latest edition of NIPSO’s Quarterly Bulletin published
In this Bulletin NIPSO provides an update on their work to introduce common standards for complaints handling in the public sector. They also feature some of the latest investigations that they have carried out over the last few months.
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2021-11-29NSW Ombudsman - Special Report - The new machinery of government: using machine technology in administrative decision-making (Nov. 2021)
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2021-11-17Rapport annuel : Santé mentale des enfants - le droit au bien-êtra
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2022-08-01AORC Webinaire - Présentation des Ombudsman sectoriels (Municipal, Police, Militaire) - Reservez la date
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2022-08-01AORC Webinar - Sectoral Ombudsman (Municipal, Police, Military) - Save the Date
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2022-06-07Hong Kong Ombudsman announces results of investigation into Civil Aviation Department’s regulation of paragliding activities
The Ombudsman, Ms Winnie Chiu, today (May 26) announced at a press conference the completion of a direct investigation into the regulation of paragliding activities by the Civil Aviation Department (“CAD”), and made eight recommendations for improvement to the CAD.
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2022-06-07The Control Yuan publishes 2021 Annual Report
Recently, the Control Yuan (CY) published the 2021 Annual Report. For the whole of 2021, the CY received 14,403 people’s complaints; issued 244 investigation reports; passed 16 impeachment cases and 1 censure case; and proposed 78 corrective measures cases. The Annual Report also includes 6 case summaries, which are categorized into public expenditures, upholding discipline and safeguarding human rights.
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2022-02-08Commissioner of Official Languages - Annual Report 2013/2014 - EN