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2019-10-24Ombudsman presents Outreach Report on Progress of Home Repair
In 2019 the Ombudsman Gwendolien Mossel and her team embarked on an initiative with the objective of reaching out to the general public, in particular the most vulnerable in the society.
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2019-10-22
Appointment of Acting Chief Ombudsman Richard Pagen
The Ombudsman Commission welcomes the appointment of Ombudsman Richard Pagen as the Acting Chief Ombudsman. He fills the position left vacant by former Chief Ombudsman Michael Dick whose service came to end when he reached the retirement age of 55 on 4th October 2019.
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2019-10-22
Hong Kong Ombudsman presents results of two direct investigation reports
Hong Kong Ombudsman Winnie Chiu, announced the results of two direct investigations reports: one on “Mechanism for Identifying and Reporting Suspected Child Abuse Cases” and one on “Government’s Planning and Arrangements for Ancillary Facilities for Electric Private Vehicles”.
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2019-10-21
Danish Parliamentary Ombudsman becomes new Supreme Court Justice
In September this year, the Danish Supreme Court announced that the Parliamentary Ombudsman, Mr. Jørgen Steen Sørensen, had passed the test required to become a Supreme Court Justice. This means that Ombudsman Sørensen will take up his post as a Justice in the Danish Supreme Court on 1 November 2019.
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2019-10-21
General Inspection Organization has new President
H.E. Justice Hassan Darvishian has been elected as the new President of the General Inspection Organization (GIO) of Iran. He succeeds H.E. Justice Naser Seraj, who held the position in the previous years.
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2019-10-21
Presentación de ‘Probemos Hablando’ en las Naciones Unidas
El pasado 17 de octubre en la sede de Naciones Unidas en Nueva York, se realizó la presentación de “Probemos Hablando”, un programa de la PPN que busca resolver conflictos utilizando la palabra como herramienta y la mediación como metodología.
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2019-10-21
Control Yuan hosted 31st APOR Conference
The Control Yuan hosted the 31st Australasian and Pacific Ombudsman Region (APOR) Conference in Taipei City from 25 - 27 September 2019. The gathering included a work shop on “The Ombudsman’s Role in Human Rights Protection” on 26 September, during which APOR member representatives and foreign guests were invited to share their professional insights and experience as well as case studies.
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2019-10-17
Une décision-cadre pour mieux combattre les discriminations en raison de l’apparence physique au travail
Selon le baromètre réalisé en 2016 par le Défenseur des droits de la France et l’Organisation internationale du travail, l’apparence physique est le 2ème critère de discrimination cité par les demandeurs d’emploi dans leur accès à l’emploi (29% pour les femmes et 20% pour les hommes). Pourtant, le sujet semble peu porté et le contentieux est très faible, tant parce que les victimes de discrimination ont du mal à apporter des éléments probants, que parce que dans leur esprit comme dans celui des recruteurs la prise en compte de l’apparence physique reste trop souvent tolérée, sans prise de conscience de son caractère potentiellement discriminatoire pourtant prévu dans la loi.
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2019-10-17
Special report on the energy transition in the Basque Country translated into English
In 2018, the Office of the Ombudsman for the Basque Country has published a Special Report on “The Energy Transition in the Basque Country: Towards a Sustainable Model”. The Executive Summary of this Report has now been translated into English. The report shows that Ombudsman institutions can become involved and take the initiative in a highly complex and technical issue such as climate change which is becoming acuter every day and one of the top concerns of the citizens Ombudsman institutions serve. It can also be a tool to enhance the public’s participation in holding environmental authorities accountable.
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2019-09-24Australia Commonwealth Report on implementation of OPCAT
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2020-03-23
Treatment of persons deprived of their liberty in the context of COVID-19
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2020-03-23
WHO/Europe interim guidance
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2019-10-14
World Mental Health Day - Ombudsman recalls need for urgent improvements in Education Centers
Following visits to the country's Educational Centers (EC), the Ombudsman of Portugal, acting as head of the National Prevention Mechanism (NPM), made a recommendation in February 2019 to the Directorate General for Reinsertion and Prison Services (DGRSP) to overcome several identified shortcomings. The recommendation of the Ombudsman, Maria Lúcia Amaral, urged the DGRSP to install, in articulation with the health authorities, still this year, a therapeutic unit for the treatment of acute cases diagnosed in the mental health panorama.
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2019-07-02
Recomendación 29/2019 CNDH
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2019-10-11
Message of IOI Regional President Ribó for the World Ombudsman´s Day 2019
Yesterday, 10 October 2019, was the World Ombudsman´s Day. On this occasion, IOI Regional President of Europe, Rafael Ribó, shared some thoughts and highlighted an initiative by the Council of Europe.
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2019-10-10
Catalan Ombudsman becomes part of the ICIC
The Secretariat of the International Conference of Information Commissioners (ICIC) has accepted the request submitted by the Catalan Ombudsman to join this organization. Membership at the ICIC represents an opportunity to connect with other authorities around the world to identify trends, good practices and strategic priorities.
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2018-10-22
CNHD - Foro Internacional DESCA y la Agenda 2030 - Programa Preliminar
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2019-10-08
When is a complaint to a council not considered a complaint?
Many Victorian councils are understating the number of complaints they receive, raising concerns they are failing to deal with dissatisfaction from their communities, Victorian Ombudsman Deborah Glass has found.
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2019-10-08
“Fairness Week” kicks off today in British Columbia
With the proclamation of Fairness Week in the province of British Columbia, Canada, the Ombudsperson, British Columbia´s “Independent Voice for Fairness” is reminding the public of their right to fair treatment from public sector organizations.
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2019-10-08
IOI President at UK PHSO stakeholder Open Meeting
Irish Ombudsman and IOI President Peter Tyndall spoke at the UK Parliamentary and Health Service Ombudsman's Open Meeting on 2 October 2019 to highlight the importance of following-up on implementation of recommendations, the benefits of own-initiative powers, and the significant improvements in the PHSO in recent years.
