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2025-08-14PHSO - Annual Report 2022/2023 - EN
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2025-08-14
PHSO - Annual Report 2020/2021 - EN
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2025-08-14
PHSO - Discharge from mental health care: making it safe and patient-centred (February 2024)
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2025-08-14
PHSO - Annual Report 2021/2022 - EN
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2025-08-14
PHSO - Spotlight on sepsis: your stories, your rights
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2020-07-01
Ombudsman Ontario - Rapport annuel - 2019/2020 - FR
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2023-11-23Ombudsman as “clear mirror” of public administration commends public organisations and public officers who provided quality public service
At the 26th Presentation Ceremony of The Ombudsman’s Awards on 15 November 2023, the Ombudsman, Ms Winnie Chiu, presented the Grand Award to the Immigration Department, an Award for Public Organisation to the Efficiency Office and the Hospital Authority separately, and the Award on Mediation to the Chief Secretary for Administration’s Office. Individual Awards were also given to 62 public officers.
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2025-08-07
Successful completion of IOI project under Subsidy 2021-22
Kindly click here to read the progress report on the 4th phase of the Provincial Ombudsman, Khyber Pakhtunkhwa's awareness raising campaign subsidized by the IOI's Regional Subsidy Programme.
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2015-02-24
Report - Neither Impartial Nor Fair - Iowa Office of Ombudsman - EN
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2012-04-04
Austria Vorarlberg - Annual Report 2008 DE
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2025-08-06
Commonwealth Ombudsman - Special Report - Automation in the Targeted Compliance Framework - EN
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2025-08-06
IOI Decision-making Process
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2025-08-05
IOI Audit Guidelines_EN_2025
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2023-11-10
Statement from the Commissioner of Official Languages on the new Francophone immigration targets
On 1 November 2023, following the announcement of the new Francophone immigration targets, the Commissioner of Official Languages, Raymond Théberge, stated that these new targets were a step in the right direction to stop demographic decline of the Francophones outside of Quebec.
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2025-08-01
AORC_Webinar Presentation_Caroline Sokoni_Internal Enforcement Mechanisms of a Governmental Ombudsman - EN
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2025-07-31
IOI Audit Guidelines_EN
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2025-07-31
The CY Committee on Social Welfare and Environmental Hygiene Affairs inspects Health and Welfare Ministry, focusing on Five Systematic Major Issues
On June 20, 2025, the Control Yuan Committee on Social Welfare and Environmental Hygiene Affairs, led by Convener Su Li-Chiung and accompanied by 16 CY members, visited Zhongshan District Health Center of Taipei City to understand the policy implementation on community health building, health promotion advocacy, and chronic disease control by the Health Promotion Administration, Ministry of Health and Welfare.
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2025-07-31
Ombudsman Sindh sets regional benchmark in public outreach, complaint resolution, and humanitarian collaboration
The Office of the Provincial Ombudsman Sindh, in partnership with the Pakistan Red Crescent Society (PRCS) Sindh, hosted a high-impact awareness seminar on 24th July 2025, which aimed at enhancing citizen engagement, improving access to justice, and fostering collaborative humanitarian action.
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2023-10-27
Alberta Ombudsman releases Public Report – Own Motion Investigation into Alberta Criminal Code Review Board
Following a complaint, the Alberta Ombudsman launched an own motion investigation to look deeper into whether the CCRB had sufficient rules, policies and procedures in place to ensure administratively fair hearings and decisions.
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2023-10-27
Ombudsman probes management of records on Government websites and social media accounts
The Ombudsman of Hong Kong, Ms Winnie Chiu, on 24 October 2023 announced the launch of a direct investigation into the management of records on Government websites and social media accounts. With the advancement of information technology, the Internet and social media are playing greater and considerably more important roles in enhancing public administration.