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2019-01-10IOI President appears before UK Parliamentary Committee
On Tuesday 8 January IOI President and Irish Ombudsman Peter Tyndall appeared before the UK Parliament’s Public Administration and Constitutional Affairs Committee. Mr Tyndall was giving his observations on the performance of the UK Parliamentary and Health Service Ombudsman. This followed a peer review of the PHSO which Mr Tyndall chaired with Caroline Mitchell (Lead Ombudsman Financial Ombudsman Service) and Chris Gill (lecturer, University of Glasgow).
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2019-01-16
OGP Webinar on effectively engaging people with disabilities
The Open Government Partnership (OGP) in cooperation with the Government of Canada will hold a webinar on how to effectively engaging people with disabilities. The webinar is part of a series on the topic of inclusive open government. It will be held on 23 January 2019 (10:00 – 11:30 AM EST / 4:00 – 5:30 PM CET).
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2019-01-16
Sha Abdul Latif University pays service dues on orders of Ombudsman Sindh
A retired government employee approached the Provincial Ombudsman Sindh, Mr. Asad Ashraf Malik with the complaint that Shah Abdul Latif University, Khairpur did not pay her outstanding pension and commutation dues and was delaying the matter on one pretext or the other. Ombudsman Sindh, Mr. Asad Ashraf Malik, issued directives to the authorities concerned to initiate enquiry in the matter.
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2019-01-21
Ombudsman detects illegal deprivation of liberty in psychiatric institution – criminal case initiated
Based on the materials prepared on the basis of the decision of the Human Rights Defender on violation of human rights, the Police initiated a criminal case on illegally keeping a person in a psychiatric hospital.
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2019-02-05
Save the Date! Poldershop: "Ombudsman tools - What are they and how do you use them?"
On Friday 1 November 2019 the office of the National Ombudsman of the Netherlands will organize a Poldershop on how ombudsman assess the actions of government. Some ombudsman refer to the law, others to human rights treaties and still others have their own list of norms. Save the date!
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2019-02-11
Annual Report 2017/2018
The IOI reviews another operational year and is pleased to inform its members about far-reaching developments and achievements in 2017/2018. It has been a busy year that saw the realization of many ambitious projects and the organization’s 40th anniversary.
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2019-02-11
“Research Handbook on the Ombudsman” with foreword by IOI President
A new book edited by Marc Hertogh and Richard Kirkham brings together leading scholars and practitioners to discuss state-of-the-art-research on the 'ombudsman' institution. 'Research Handbook on the Ombudsman' illustrates how empirical research may contribute to a better understanding of the ombudsman in action.
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2019-03-18
Introducing the new Ombudsman
Dr. Endale Haile was appointed Chief Ombudsman of Ethiopia in June 2018, replacing the Hon. Mrs Fozia Amin. Dr Haile began his career in education and spent five years as a member in the Ethiopian Parliament.
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2019-03-18
International workshop Aosta Valley 28 – 29 March 2019
The Ombudsman of Valle d’Aosta (Italy), Mr Enrico Formento Dojot, generously hosts an IOI Workshop in Aosta from 28 – 29 March 2019. The workshop will focus on the topic of “Working Network: Experience and Perspective of an upcoming reality” and held at the Palazzo Regionale in Aosta.
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2019-04-24
Ombudsman continues public awareness on prevention of violence in the schools
The Azerbaijani Ombudsman continues public awareness activities in the schools on gender equality and prevention of violence. In the event which was held at one of the schools of Baku city the specialized advisor of the Ombudsman spoke about the main directions of the activities in the field of gender equality and drew the attention of audience to the concerns on effective combating the violence.
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2019-05-21
Ombudsman publishes summaries of selected cases and 2018 Year in Review in Cayman Islands
The Office of the Ombudsman has added a new section to their website. Summaries of selected cases can be found under the “Outcomes” tab at Ombudsman.ky. These summaries provide insight into specific cases dealt with by the Ombudsman and include details about the resolution of those cases.
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2019-06-06
12th IOI World Conference to be held in Dublin in May 2020
The 12th World Conference and General Assembly of the International Ombudsman Institute will be hosted by the Office of the Ombudsman of Ireland and held in Dublin, Ireland between 17 and 22 May 2020. Save the date! The IOI is looking forward to an active participation!
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2019-07-01
The Azerbaijani Ombudsman welcomes delegation of the CoE
A meeting was held at the Office of the Azerbaijani Ombudsman with the delegation of the Council of Europe headed by Naomi Trewinnard, senior project officer on “End Online Child Sexual Exploitation and Abuse @ Europe”, in the frame of a fact finding visit to Azerbaijan.
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2019-08-01
BC Ombudsperson monitoring Ministry of Education’s response to the grade 12 exam tabulation error
The British Columbia Ombudsperson is monitoring the Ministry of Education’s response to the province-wide grade 12 exam tabulation error affecting students and families across the British Columbia (BC).
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2019-08-28
IOI Europe quadrennial conference - papers available online
On the occasion of its 20th anniversary, the Office of Federal Ombudsman of Belgium hosted the quadrennial conference of the IOI’s European Region in Brussels in October 2018. The event invited Ombudsman colleagues to discuss “The Ombudsman in an open and participatory society”. Conference presentations and papers are now available online in the “Member Area” of the IOI website.
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2019-09-02
Ombudsman requests Constitutional Court to review constitutionality of statute establishing a general obligation to retain telecommunications data
The Ombudsman has asked the Constitutional Court to review the constitutionality of Articles 4, 6 and 9 of Law 32/2008 of 17 July, which transposes Directive 2006/24/EC of the European Parliament and of the Council of 15 March, concerning the conservation of data generated or processed in connection with the provision of publicly available electronic communications services or public communications networks.
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2019-10-04
Dutch Ombudsman hosts Poldershop on “Ombudsman Tools”
Dutch National Ombudsman Reinier Van Zutphen invites to the next Poldershop, which will take place in The Hague on Friday, 1 November 2019. This edition of the Poldershop is about how Ombudsman assess the actions of the government? On what basis do they reach their decisions?
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2019-10-17
XXXIV Jornadas de coordinación de Defensores del Pueblo
El ararteko Manuel Lezertua y la adjunta Julia Hernández participan estos días en Sevilla, España, en las XXXIV Jornadas de Coordinación de los Defensores del Pueblo, donde debaten sobre la "La atención a menores extranjeros no acompañados".
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2019-10-21
Danish Parliamentary Ombudsman becomes new Supreme Court Justice
In September this year, the Danish Supreme Court announced that the Parliamentary Ombudsman, Mr. Jørgen Steen Sørensen, had passed the test required to become a Supreme Court Justice. This means that Ombudsman Sørensen will take up his post as a Justice in the Danish Supreme Court on 1 November 2019.
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2019-10-28
Ombudsman’s Casebook October 2019
The Ombudsman of Ireland has recently published the latest edition of the Ombudsman’s Casebook. The idea behind this Casebook is to promote learning from complaints. There is a wide variety of case summaries which are intended to help service providers to avoid making the mistakes of others or to improve systems to prevent unintended consequences.
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