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2018-01-25Ombudsman Hong Kong presents TV drama series
The Ombudsman of Hong Kong invites IOI members to watch the TV drama series jointly produced by her Office and local TV station. These TV drama series, first of its kind, are based on actual complaint cases handled by the Office.
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2018-02-15
Victorian Ombudsman investigates treatment of a woman found unfit to stand trial
The Victorian Ombudsman is seeking information from legal and community organisations and the public, to assist her investigation into the treatment of a woman found unfit to stand trial.
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2018-02-26
New Zealand leads world in Transparency International Index
New Zealand’s Chief Ombudsman Peter Boshier has welcomed his country’s achievement in having ‘the least corrupt public sector in the world’ in the latest Transparency International Perceptions of Corruption Index.
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2018-03-05
Office of Human Rights Defender establishes new business and human rights unit
The Office of the Defender of Human Rights of Armenia has established a new Business and Human Rights Unit, which will deal with the protection of rights in the field of business. The aim of this new unit is to contribute to the implementation of business-related human rights across the country through research, monitoring and other activities.
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2018-04-04
Ombudsman’s report into Australia Post complaints
Commonwealth Ombudsman Michael Manthorpe today released a report into Australia Post complaints regarding carding, Safe Drop and compensation. The report reviews the actions taken by Australia Post since the release of three earlier Ombudsman reports concerning these matters.
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2018-04-09
Ombudsman community mourns death of Elton Georges
Mr Elton Georges, former Complaints Commissioner of British Virgin Islands, passed away in the evening of 4 April 2018. On behalf of the IOI community, President Tyndall, Secretary General Kräuter and Regional President Arduin expressed their heartfelt condolences to Mr Georges’ family, friends and colleagues.
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2018-04-17
Makueni County Residents Offered Free Legal Services
As part of its strategies to contribute towards realisation of the right to access to justice by Kenyans, the Commission has carried out free legal aid forums in Makueni County. The public forums, conducted in three different towns, are aimed at creating and enhancing citizens’ awareness on administrative justice and on their right to access to information and how it promotes access to justice.
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2018-04-19
FOI 20 Conference: 20 Years of Freedom of Information legislation in Ireland
IOI President and Irish Information Commissioner Peter Tyndall hosted a conference to mark 20 years of the Freedom of Information Act (FOI) in Ireland on Friday 13 April in Dublin. The half-day conference reflected on the impact of FOI in Ireland and its contribution to the reform of the public service.
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2018-04-26
AOMA presents 9th edition of African Ombudsman Today
The African Ombudsman and Mediators Association (AOMA) published the 9th edition of the AOMAS Newsletter "African Ombudsman Today". It introduces Ombudsmen and their institutions in Africa and reports on recent events. Additionally, it also contains an update on the progress made on the Africa Ombudsman Study which is a collaboration between the IOI and AORC.
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2018-04-26
Northern Ireland Ombudsman publishes first Quartery Bulletin
Northern Ireland Public Services Ombudsman publishes its first Quarterly Bulletin, which aims to provide readers with a short, easy-to-read summary of news from the Office, drawing attention to the most recent investigation reports, providing updates on new initiatives, and highlighting other aspects of the Ombudsman’s work.
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2018-05-15
A Mission to Justice - The International Ombudsman Institute 1978-2018
In order to commemorate the 40th anniversary of its foundation in 1978, the IOI commissioned Professor Richard Carver, Senior Lecturer in Human Rights and Governance at Oxford Brooks University, with the task of writing a book to portray the history of the IOI and its development in the wider historical context of Ombudsmanship.
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2018-05-30
Ombudsman opens new family room at Mater hospital
Ombudsman Peter Tyndall Monday opened a new family and patient room at the Mater Hospital, Dublin. The family room is part of the Mater’s “end of life” care service and will give families who are losing a loved one a quiet, comfortable and private space where they can also stay the night.
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2018-06-08
Best Practice Paper on securing effective change
The 2nd issue of the IOI’s Best Practice Paper series deals with the question of how to secure effective change. It draws on the experience of IOI member institutions and highlights ways of working that are most likely to bring about a successful outcome and make recommendations that result in sustainable improvements to public administration.
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2018-06-20
Memorandum of Understanding between General Inspection Organization and Anti-Corruption Directorate of Azerbaijan
The General Inspection Organization (the GIO) of Islamic Republic of Iran hosted Deputy Prosecutor General of the Republic of Azerbaijan, Director of the Anti-corruption Directorate with the Prosecutor General of the Republic of Azerbaijan during June 17 - 21, 2018. Both organizations signed a Memorandum of Understanding to boost cooperation in the fields of complaint management and anti-corruption activities.
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2018-07-02
Ombudsman and IOI President meets President of the Taiwan Control Yuan
Irish Ombudsman and IOI President Peter Tyndall met with Dr. Chang Po-Ya, President Control Yuan of Taiwan, Dr. Bau Tzong-ho, Member, and Ms Uang, Lin-Ling, Director of the General Planning Office, when they visited Dublin on Wednesday 27 June.
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2018-08-10
PHSO Radio Ombudsman podcast
Radio Ombudsman is the regular podcast of the Parliamentary and Health Service Ombudsman (PHSO) featuring conversations on a range of topics such as NHS investigations, good complaint handling and improving public services. The podcast is hosted by Ombudsman Rob Behrens and it aims to generate lively discussion and interesting ideas.
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2018-08-21
New Commissioners promise to serve Kenyans
A week after assuming office at the Commission, three new Commissioners have reiterated their resolve to live up to the expectations of the Kenyan public and serve them with utmost dedication and humility.
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2018-09-19
Ombudswoman receives Czech Republic Parliamentary delegation's visit
Deputy Ombudswoman Tena Šimonović Einwalter presented the mandates and the institution’s work regarding the minority issues, implementation of the Constitutional Law on the Rights of National Minorities and protection against discrimination to the Czech Republic Parliamentary delegation during their visit.
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2018-10-02
The Ombudsman Institution of the Republic of Turkey published its special report on Syrian refugees titled “Syrians in Turkey”
The Turkish Ombudsman published its special report on Syrian refugees and asked to have this report distributed. The report examines the issue of Syrian Refugees in Turkey in detail, by studying the problem, researching the studies already made and proposing the necessary solutions.
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2018-10-08
Ombudsman Tyndall holds regional 'Outreach' event
In September Ombudsman Peter Tyndall led a series of “outreach” events in Drogheda, County Louth in the north east of Ireland. The event was part of the Ombudsman's outreach programme which also involves monthly visits to Cork, Galway and Limerick. The Ombudsman team received 31 complaints from the Louth public at its “complaints clinic” in Drogheda, on Thursday 27 September.
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