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2021-04-08Re-watch AORC Webinar on “Ombudsman Concept” online
The African Ombudsman Research Centre (AORC) presents the recorded video of its latest webinar on the “Concept of the Ombudsman” as well as the written contributions of panellists. If you were not able to participate in the live event, you can now re-watch the webinar online.
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2017-03-24Occasional Paper #55
Equity - the supplementary function of the ombudsman (1996) Dr. Michael Mauerer Dr. Mauerer is Director of the Office of Ingrid Korosec, member of the Austrian Ombudsman Board.
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2021-05-27
Ombudsman opens IOI General Assembly
Irish Ombudsman and IOI President, Peter Tyndall, opened the IOI General Assembly from Dublin Castle. The Office of the Ombudsman is delighted to be hosting the International Ombudsman Institute (IOI) 12th General Assembly and World Conference on behalf of IOI.
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2021-07-07
Parliamentary Ombudsman's 2020 Annual Report
Petri Jääskeläinen, the Parliamentary Ombudsman, presented the Parliamentary Ombudsman's Annual Report 2020 to Anu Vehviläinen, Speaker of Parliament, on Thursday 17 June. Like the previous year, a record number of complaints were received in 2020, in total 7,059. This is around 800 (13%) more than in 2019 (6,267).
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2023-11-30
NIPSO - Report - Investigation of a complaint against Belfast Health and Social Care Trust - EN
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2023-11-30
OTO - Annual Report - EN
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2021-05-14
Direct Investigation Reports: Regulatory Regime for Lifts and Escalators and Management and Repair of Public Toilets
The Ombudsman of Hong Kong, China, Ms Winnie Chiu, held a press conference on 13 May 2021 to announce the results of two own-motion investigations regarding the regulatory regime for lifts and escalators and the management and repair of public toilets by the Food and Environmental Hygiene Department and Architectural Services Department.
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2021-08-06
Fundamental Rights Forum 2021: less than 3 months to go!
The Fundamental Rights Forum 2021 is fast approaching, starting on 11 October. Hosted by the European Union Agency for Fundamental Rights (FRA), the Forum creates a unique platform for dialogue on pressing human rights challenges. It brings together diverse voices, uniting thinkers, makers, creators and doers. It will be an opportunity for young people in particular to voice their opinions.
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2021-04-06
Human Rights Commissioner presents publication on Ombudsman institutions
Ombudsman Tatiana Moskalkova presented the publication "Protection, promotion and development of the Ombudsman Institutions", prepared by the High Commissioner for Human Rights in the Russian Federation together with the Director General of Human Rights and the Rule of Law of the Council of Europe, Christos Giakoumopoulos.
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2021-09-15
Victorian Ombudsman launches investigation into border exemptions
The Victorian Ombudsman has today launched an investigation into COVID-19 related interstate travel permits, exceptions and exemptions.
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2021-07-29
New Ombudsman takes office
Mr. Rajmanlal Joseph was appointed the 5th Ombudsman of the Republic of Trinidad and Tobago for a period of 3 years. Mr. Joseph succeeded Mr. Patrick Mark Wellington who served as Ombudsman from 2018 to 2021.
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2021-03-29
Ombudsman and Council of Europe host international webinar on UN Resolution
The Institution of the Ombudsman of the Kingdom of Morocco, the Council of Europe and the Venice Commission invite you to an international Webinar on the United Nations Resolution on Ombudsman and Mediator institutions, which will be held online on 7 April 2021. Save the date!
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2021-04-08
Ombudsman votes against Ministry’s report on implementation of action plan on penitentiary and probation sphere
The Ministry of Justice of Armenia has presented the 2020 semi-annual report of the implementation of 2019-2023 Action Plan on Penitentiary and Probation Spheres to the Office of the Human Rights Defender of Armenia
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2021-05-25
Celebrating women leaders in Ombudsman and oversight
Women have and continue to make immense contributions towards the development and impact of Ombudsman and related oversight institutions. The Chief Public Complaints Commissioner and Ombudsman of the Federal Republic of Nigeria is pleased to announce the online gallery of women leaders in ombudsman and oversight institutions.
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2021-03-29
Ombudsman Hong Kong announces results of investigation into Government’s handling of misconnection of private building sewers to stormwater collection systems
On March 29, the Ombudsman, Ms Winnie Chiu, announced the completion of a direct investigation into the Government’s handling of misconnection of private building sewers to the stormwater collection system (referred to as “sewer misconnection”) and has made eight recommendations for improvement having regard to the inadequacies found on the part of the Buildings Department (BD) and the Environmental Protection Department (EPD).
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2023-11-24
BC Ombudsperson - Report - No notice, no benefit - EN
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2023-11-23
Azerbaijan Annual Report 2021 - EN
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2023-11-23
Azerbaijan Annual Report 2020 - EN
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2023-11-23
Azerbaijan Annual Report 2022 - EN
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2023-11-23
Azerbaijan Annual Report 2017 - EN