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2016-06-24Registration form Tirana conference - accompanying person
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2016-03-04Ombudsman investigates transparency of local government decision making
The Victorian Ombudsman has commenced an ‘own motion’ investigation into the transparency of local government decision making, reflecting a pattern of complaints to the Ombudsman on this issue.
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2016-06-24
Tirana conference on migration - background note
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2016-05-19
A complaint to the ombudsman – viewed from three different perspectives (Friedrich Glasl, Austria)
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2015-07-14
Public Defender of Rights - Annual Report 2006 EN
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2016-01-28
Office of Investigator General transitions from an executive Ombudsman to a Parliamentary Ombudsman
The Office of the Ombudsman in Zambia has undergone a number of changes, which will be beneficial to the public in terms of more efficient and effective service delivery. On 5 January 2016, His Excellency Mr Edgar C. Lungu, the President of the Republic of Zambia signed the Constitution Bill Number 17 of 2015 which amongst other clauses changed the Office of the Investigator General to the Office of the Public Protector.
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2016-05-09
Public Interest Disclosure Commissioner - Annual Report 2015 - EN
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2014-08-13
Control Yuan - Annual Report 2013 - ES
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2014-08-13
Control Yuan - Annual Report 2013 - ES
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2016-02-11
LGO report highlights wider impact of financial abuse of vulnerable people
Financial abuse of vulnerable people can have a major impact on whole families if social workers do not treat safeguarding alerts seriously, the Local Government Ombudsman (LGO) has warned.
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2016-05-19
Ombudsman mediation in Namibia (Angela Mickley, Germany)
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2015-03-11
Local Government Ombudsman asks if children are being failed by complaints system
The pressures on the complaints system for children’s care services are being highlighted in a new report by the Local Government Ombudsman (LGO). In a number of case studies the LGO shows some of the common issues it sees in children’s social care complaints, including failure to recognise a children’s service complaint or long delays in the process.
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2015-06-05
Denmark - Parliamentary Ombudsman - Annual Report 2008 EN
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2016-05-09
Ombudsman Saskatchewan - Annual Report 2015 - EN
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2016-05-06
Guide to Making a Meaningful Apology
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2016-01-29
Ombudsman Hong Kong presents two investigation reports
The Office of The Ombudsman held a press conference on 28 January 2016 to announce the results of a direct investigation report and a complaint investigation report, namely “Government’s Implementation of Strengthened Control of Exhaust Emissions from Petrol and LPG Vehicles” and “Handling of Food Safety Complaints by Food and Environmental Hygiene Department”. The press conference also covered a brief report on the work of the Office for the year of 2015 (January to December 2015).
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2015-08-20
Médiateur du Faso - Rapport d'Activités 2011 - FR
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2016-05-17
Public Defender's bulletin - electronic version
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2016-02-19
Des conditions de détention inacceptables et une prévention insuffisante de la criminalité dans les villages inuits du Québec
Dans un rapport rendu public le 18 février 2016, le Protecteur du citoyen du Québec conclut que les conditions de détention des personnes incarcérées au Nunavik, territoire québécois situé au nord du 55e parallèle, sont inacceptables et que les mesures de prévention de la criminalité y sont nettement insuffisantes.
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2014-10-01
Queenslan Ombudsman - Report on strip searching of female prisoners (Sep 2014) - EN