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2016-02-03Albania - Annual Report 2012 EN
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2016-09-01
Good Practice Guide for Public Sector Agencies
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2016-05-23IOI President John Walters speaks at the Control Yuan
International Ombudsman Institute (IOI) President John R. Walters visited the Control Yuan on the morning of May 18, 2016, delivering a speech on the development of African ombudsman institutions and the challenges that they face.
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2014-02-07
Spain Síndic de Greuges de Catalunya - Annual Report 2013 ES
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2015-11-18
Slovenia - Annual Report 2006 (Summary) - EN
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2015-11-04
Governance and office management
This section of the Starter Kit provides information and resources relating to the good governance of the office and how to support the office’s core functions. Strategic and business planning – establishing and implementing the strategic direction for the office Measuring and monitoring performance – Monitor the efficiency and effectiveness of the office, for internal and external reporting New functions and a growing office – considerations for proposed new functions and handling an expanding office Risk management – risk considerations for Ombudsman offices Records management – considerations for proper records management Challenges to jurisdiction – difficulties the office can face when its legislated jurisdiction is changed by government or challenged in court.
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2016-06-14
Ombudsman Hong Kong announces results of three direct investigation reports
The Ombudsman announces reports on “MD’s Follow-up Mechanism on Recommendations Made in Marine Incident Investigation Reports” on “Government's Tree Management Regime and Practices” and “Government’s Handling of four Stonewall Trees along Bonham Road” in a press conference this week.
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2016-06-13
FCO and Osgoode Hall Law School offer training on “Essentials for Ombuds”
The Forum of Canadian Ombudsman (FCO) and the Professional Development Program at Osgoode Hall Law School will once again offer the popular course on "Essentials for Ombuds" from 26 – 30 September 2016 in Ontario, Canada.
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2014-10-30
FRA Report: Addressing forced marriage in the EU: legal provisions and promising practices (Oct 2014) - EN
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2015-04-01
International Ombudsman Institute - Anti-Corruption Training Course in Curacao - May 2015
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2015-04-23
Respect prisoners' regligious beliefs in special dietary requirements
The Human Rights Defender addressed the Director General of the Prison Service with a request considering special dietary requirements of prisoners respecting their religious, cultural or philosophical beliefs.
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2015-02-10
The end of fine enforcement by imprisonment
In accordance with provisions of the Minor Offences Act, a court may force an offender who fails to pay a fine partially or entirely within the specified time limit to pay said fine by imposing on him or her fine enforcement by imprisonment. The Ombudsman has been concerned about the issue of fine enforcement by imprisonment.
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2016-06-07
Older people wanting to live at home is a human rights issue
Ombudsman Peter Tyndall spoke at the launch of a research report which estimated that 50% of nursing home residents could be living at home.
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2015-12-02
Parliamentary and Health Service Ombudsman: Report on HS2 Ltd. (Nov. 2015)
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2016-02-04
ENOC Report: Safety and fundamental rights at stake for children on the move (Jan. 2016) – EN
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2014-12-15
Public Defender - Human Rights Report 2012 - EN
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2016-06-06
Complaints make public services better says Ombudsman Tyndall
Ombudsman Peter Tyndall wants to see more people complain about services provided by public bodies such as government departments, local authorities and the HSE. Launching his annual report for 2015 the Ombudsman said that complaints can be used to improve the delivery of public services.
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2016-08-25
APT - Annual Report 2015
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2016-08-10
Commissioner for Fundamental Rights - NPM Report - 2015 - EN
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2014-06-25
Annual Report 2013/2014 of the Ontario Ombudsman