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2021-10-28Record demand for the Victorian Ombudsman’s help
The Victorian Ombudsman has experienced unprecedented demand for its services with complaints to the office about public organisations reaching record highs. Tabling her 2020-21 Annual Report in Parliament today, Ombudsman Deborah Glass said the decisions of public servants neglecting human rights in their decision-making led to many of the complaints.
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2021-10-29
Rapport spécial sur l’accès à l’hébergement pour les personnes âgées
Chaque année au Québec, plus de 21 000 personnes âgées ont besoin d’une place d’hébergement public. Le Protecteur du citoyen du Québec a enquêté sur les règles et pratiques entourant l’accès à un hébergement permanent.
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2021-10-29
Québec Ombudsman’s special report on access to residential resources for elderly people
Every year in Québec, more than 21,000 elderly people need a place in a public residential resource. The Québec Ombudsman investigated the rules and practices surrounding access to permanent residential resources.
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2021-10-29Canada_OM Quebec_Special Report_Access to public residential resources for the elderly_EN.pdf
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2021-10-29
Canada_OM Quebec_Special Report_Residential Resources for the Elderly_FR.pdf
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2021-10-29
Council fails to take on board expert advice when assessing woman’s care needs
A Gloucestershire woman was left malnourished and without the support she needed for her medical conditions because the county council ignored professional advice, a Local Government and Social Care Ombudsman investigation has found.
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2021-10-29
Commonwealth Ombudsman 2020-21 Annual Report
The Australian Commonwealth Ombudsman’s 2020–21 Annual Report has been published. The report provides an overview of the 2020–21 financial year for the Office, detailing the performance of the Office’s core work. This is the first Annual Report delivered by Acting Commonwealth Ombudsman Ms Penny McKay.
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2021-11-02
Ombudsman Commission presents bi-monthly newsletter for July-August
The Ombudsman Commission of Papua New Guinea presents its bi-monthly newsletter. Read about the highlights and activities within the Ombudsman Commission in the months of July and August 2021.
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2021-11-02
National Human Rights Commission sets up independent monitoring mechanism for CRPD
The National Human Rights Committee (NHRC) held a press conference to announce that an independent monitoring mechanism as required by Article 33 of the Convention on the Rights of Persons with Disabilities (CRPD) will be set up to build long-term cooperation between government agencies and representatives for disabled persons, jointly facilitating the implementation of the CRPD.
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2021-11-03
New guide for NHRIs to support victims of sexual exploitation and abuse
In partnership with the Office of the Victims’ Rights Advocate (OVRA), GANHRI has released a guide for National Human Rights Institutions (NHRIs) on supporting victims of sexual exploitation and abuse.
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2021-11-03
Secretary General Amon attends Ombudsman conference in Colombia
IOI Secretary General Werner Amon followed an invitation from the Ombudsman of Colombia, Carlos Ernesto Camargo Assis, to participate in an international Ombudsman meeting on “Migration and Refuge – Rights at Risk”, which took place in Cartagena (Columbia) from 19 – 21 October 2021.
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2021-11-03
50 Years Jubilee of the Ombudsman's Office of the City of Zurich
For half a century, the ombudsman's office has been offering free advice and mediation to the citizens of Zurich. Today, it handles around 1600 cases a year.
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2021-11-03
Ombudsman presents study on “Implementation of Public Policies on Social Housing” at human rights seminar
This study has been commissioned as part of the DEMOS Project, which aims to foster activities to promote the knowledge society and to increase the levels of development and socioeconomic integration of the outermost regions of Portugal and Spain, composed by the archipelagos of Madeira, the Azores and the Canary Islands (the Macaronesian Islands).
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2021-11-03
Draft agenda - International conference on Advancing the Rights of Older People in an Age of Longevity.pdf
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2021-11-03
International online conference - "Advancing the Rights of Older People in an Age of Longevity", 1 December 2021, 14:00 - 18:30 (CET)
The draft agenda for the event, held under the auspices of the IOI and the AOM, is now available.
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2021-11-04
PHSO finds Legal Aid Agency processes had unfair outcomes for vulnerable people
The Parliamentary and Health Service Ombudsman (PHSO) published a summary of an investigation which found three vulnerable people living in the UK were locked out of accessing the justice system to challenge deportation orders, because of conflicting government procedures and lengthy delays.
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2021-11-05
New Inspector General of Government appointed
The Inspectorate of Government, Uganda has a new Inspector General of Government and Deputy Inspectors General of Government. Hon. Beti Kamya Turwomwe has been appointed Inspector General of Government; Dr Patricia Achan Okiria amd Ms Anne Twinimugisha Muhairwe are the new Deputy Inspector General of Government.
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2021-11-03
Support for Parliamentary and Health Service Ombudsman UK
The UK Government has introduced new legislation, which would seriously impact on the powers of the Parliamentary and Health Service Ombudsman (PHSO). On 18 October 2021, the Venice Commission issued an opinion on the possible exclusion of the PHSO as provided for by the Health and Care Bill. The International Ombudsman Institute strongly endorses the Venice Commission’s findings and also issues a statement or support for the UK colleague.
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2021-11-11
Agenda_International conference on advancing the rights of older people in an age of longevity.jpg
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2021-11-10
International online conference - "Advancing the Rights of Older People in an Age of Longevity", 1 December 2021, 14:00 - 18:30 (CET)
This is a reminder to register for this international online conference, held under the auspices of the IOI and the AOM on 1 December 2021, where we will discuss the unique challenges facing ombuds institutions throughout the world pertaining to upholding and advancing the rights of older people.
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