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2021-04-162021 General Assembly and World Conference Website - Registration Now Open
IOI 12th World Conference and General Assembly - conference website updated and online. 12a Conferencia Mundial y Asamblea General del IIO - página web actualizado y disponible en línea. 12e Conférence mondiale et Assemblée générale de l'IIO - site web de la conférence mis à jour et disponible en ligne.
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2021-09-23
Ombudsman’s report on establishment and management of Members Education Support Scheme (MESS)
Ombudsman of the Republic of Vanuatu Publishes Public Report On the Establishment and Management of the Members Education Support Scheme (MESS) by VNPF Board and the Ministry of Education and Training.
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2021-10-20
Ombudsman’s message to mark the International Ombudsman Day
Today the 14th Ocober,2021 marks the fourth annual International Ombudsman Day. The second Thursday of every October was first set aside by the American Bar Association in 2018 to recognize the ombudsman institution which over the years has remained hidden and underutilized despite being one of the oldest institutions in existence. The date has since been adopted by the International Ombudsman Association.
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2021-02-01
The Chancellor of Justice received the highest international recognition
The Chancellor of Justice received the A-status accreditation as a national human rights institution by the GANHRI Sub-Committee on Accreditation (SCA). The decision on accreditation was preceded by a submission of a comprehensive statement on the independence, mandate and composition of the institution of the Chancellor of Justice, and an oral hearing by the SCA in December last year.
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2022-07-13
Hong Kong Ombudsman publishes Annual Report 2021-2022
The Ombudsman, Ms Winnie Chiu, presented to the public today (13 July) the 2021-22 Annual Report of her Office, emphasising its role as a bridge between the public and public organisations.
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2023-06-23
The Victorian Ombudsman releases a report on unequal service to Victorian workers delivered by self-insurers
Victoria’s workers compensation scheme has come under much scrutiny from the Victorian Ombudsman over the years, resulting in significant reforms. But the latest report "WorkSafe 3: Investigation into Victorian self-insurers’ claims management and WorkSafe oversight" highlights the shortcomings of self-insurers - private companies that manage workers compensation themselves - which have not previously been scrutinised by the Ombudsman.
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2023-08-25
Provincial Ombudsman, Khyber Pakhtunkhwa inaugurated a regional office and held awareness raising campaign about the Ombudsman institution at Swat
The Hon'ble Provincial Ombudsman, Khyber Pakhtunkhwa, Syed Jamalud Din Shah, inaugurated the Ombudsman Regional Office on August 08, 2023. Alongside the inauguration, an awareness campaign to the public about the role and responsibilities of the Ombudsman Institution took place at the University of Swat. This awareness raising campaign was supported by the IOI's Regional Subsidies Program.
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2023-10-27
Ombudsman probes management of records on Government websites and social media accounts
The Ombudsman of Hong Kong, Ms Winnie Chiu, on 24 October 2023 announced the launch of a direct investigation into the management of records on Government websites and social media accounts. With the advancement of information technology, the Internet and social media are playing greater and considerably more important roles in enhancing public administration.
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2023-11-02
Ombudsman’s Office Plays Vital Role to Protect Public Rights
The sixth Annual Ombud Day was celebrated recently all over the world, including Pakistan. A prestigious event was held at Lahore under the auspices of the Office of Ombudsman Punjab which was presided over by the Hon’ble Ombudsman Punjab Major Azam Suleman Khan (Retd) (Hilal-i-Imtiaz).
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2024-06-20
2023 Annual Report of the CCAC of Macao published in Official Gazette
The 2023 Annual Report of the Commission Against Corruption of Macao was published in the Official Gazette of the Macao Special Administrative Region on 12 June 2024. According to the report, the CCAC proactively seized the opportunities in the wake of the revival after the epidemic and sought improvement in corruption fighting, ombudsman actions and promotion and education.
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2015-05-29
Ombudsman urges corporate culture overhaul, ongoing oversight of Hydro One
Reporting on the largest investigation in his office’s history – comprising more than 10,500 complaints – the Ombudsman revealed a litany of egregious problems with billing and customer service arising from Hydro One’s disastrous installation of a new customer information system in May 2013, which he estimates affected well over 100,000 customers.
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2016-10-05
World Conference / Conferencia Mundial /Congrès Mondial
11th IOI World Conference on “Evolution of Ombudsmanship” - online registration open until 25 October 2016! 11ª Conferencia Mundial del IIO bajo el lema “La Evolución del Ombudsman” - inscripción en línea abierta hasta el 25 de octubre de 2016! 11° Congrès Mondial de l’IIO sur le thème « L’Évolution dans le domaine de l’Ombudsman » - l'inscription en ligne est maintenant ouverte jusqu'au 25 octobre 2016!
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2022-03-04
Secretary General Werner Amon meets Pablo Ulloa, President of the Ibero-American Federation
As Secretary General of the International Ombudsman Institute (IOI), the Austrian Ombudsman Werner Amon met the President of the Ibero-American Federation (FIO), Pablo Ulloa, who has also been the Ombudsman of the Dominican Republic since 2021. The meeting took place in Santo Domingo in the Dominican Republic in February 2022. The topics of the discussion were a potential membership of the Dominican Republic in the IOI and closer cooperation betwe en the FIO and the IOI.
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2023-09-28
The Yukon Ombudsman issues report into fairness complaint regarding sexualized abuse at Elementary School
The Office of the Yukon Ombudsman has issued the first of two reports into a complaint of unfairness against the Yukon Department of Education from a parent of a student at Hidden Valley Elementary School. The Ombudsman investigation found that the government’s failure to communicate with parents at the school was unfair, depriving parents of the opportunity to take timely action to help their children.
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2024-12-19
Workshop held at Salim Habib University to select 10 students as ambassadors to Ombudsman Sindh
The 3rd round of the Workshop on the Provincial Ombudsman Sindh’s Ambassador Programme was held at Salim Habib University, Karachi, on 11 December 2024 to instill the concept of civic responsibilities and advocacy skills in the youth of Sindh by carrying out the community outreach of ombudsman mandate to student community and general public. The workshop, initiated through the Regional subsidy of the IOI, focused on the role of the Provincial Ombudsman Office in providing administrative justice to the public, and was chaired by the Honourable Ombudsman of Sindh, Mr. Muhammad Sohail Rajput.
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2010-12-06
New Ombudswoman takes office
The newly appointed Ombudsman, Mrs. Matsoana Fanana began her office duties on Wednesday of December 01, 2010. Mrs. Fanana is the first Lesotho female Ombudsman.
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2015-12-10
Devastated families left without answers as avoidable death and harm incidents aren’t being investigated properly by hospitals across England
Nearly three-quarters of hospital investigations into complaints about avoidable harm and death claimed there were no failings in the care given, despite the Parliamentary and Health Service Ombudsman’s investigations of the same incidents uncovering serious failings.
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2010-12-02
Artists fighting against Corruption
The Rwanda Ombudsman uses art to fight corruption. In November and December 2010, the Office organised artists competitions throughout the country.
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2010-10-15
Annual Board meeting in Bermuda
The I.O.I. Board of Directors meeting is taking place in Bermuda from 16 to 20 October 2010 and is hosted by the Bermuda ombudsman Arlene Brock.
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2012-02-02
ANNUAL REPORT 2010/2011 OUT NOW
The IOI General Secretariat is pleased to present the IOI Annual Report 2010/2011 highlighting developments within the Institute over the past membership year.
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