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2015-01-14FRA Report: Victims of crime in the EU - the extent and nature of support for victims (Jan 2014) - EN
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2023-02-09Alberta Ombudsman Annual Report 2021-2022
The Alberta Ombudsman’s office presents its 55th Annual Report. In her last report, which covers the activities of the office for the period of 1 April 2021 to 31 March 2022, Marianne Ryan bids farewell after five years as Alberta Ombudsman.
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2023-02-09
Reunión en Madrid para impulsar los procesos de colaboración entre instituciones
En una reunión en Madrid, el Defensor del Pueblo, Ángel Gabilondo, y los defensores autonómicos subrayan la necesidad de mejorar el acceso a la Atención Primaria y a todos los servicios para los que se requiere atención personalizada.
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2023-02-09
La CDHCM avanza en la consolidación del proceso de proximidad y territorialidad a través de sus 16 delegaciones
En el marco del sexto aniversario de la promulgación de la Constitución Política de la Ciudad de México, la Comisión de Derechos Humanos de la Ciudad de México (CDHCM) ha avanzado en la consolidación del proceso de proximidad y territorialidad a través de sus 16 delegaciones en igual número de alcaldías.
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2023-02-09
Ombudsman presents Annual Report 2021/2022
Adv. Basilius Dyakugha, who was appointed as the 7th Ombudsman of Namibia in October 2021, presented the office’s Annual Report for 2021/2022. The Annual Report informs about the office's maldaministration cases, its monitoring of places of detention, the work of the Children's Advocate, as well as the Ombudsman's environmental mandate.
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2023-02-09
Next Best Practice Paper deals with mediation as an effective tool in complaint investigation
The mediation process is a tool that enables personal interaction and respectful and direct dialogue for promoting dispute resolution. It has existed in many countries for several decades as an alternative to the classic complaint handling procedure. Issue 8 of the IOI’s Best Practice Paper series was developed by the Ombudsman and State Comptroller of Israel and draws on the office’s vast experience in this field.
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2023-02-09
Alberta Ombudsman - Annual Report 2021/2022 - EN
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2023-02-09
Local Government and Social Care Ombudsman - Guide on Good Record Keeping (February 2023)
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2018-10-31
21st century family requires appropriate legal framework
The 21st century family no longer relies solely on sexual or blood relations, but on how people choose their co-habitation. Marriage is not the only form of family. Ombudsman Juris Jansons calls for a unified understanding of the concept and protection of the family included in the Constitution (Satversme) and to provide a legal framework for recognizing various forms of family in Latvia.
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2018-10-30
Chief Ombudsman says Annual Report highlights significant progress
Chief Ombudsman Peter Boshier has released his Annual Report for 2017/18. The Report shows increased clearance rates for complaints, and also a significant lift in his Office’s public profile through the release of the publication of our investigations, more guidance material, and our extensive training and assistance for government agencies.
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2023-02-06
57. Reporte Internacional de “Derechos Humanos en Perspectiva Internacional” (del 27 de enero al 2 de febrero de 2023)
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2018-10-25
Best Practice Paper on Own initiative investigations
The IOI's Best Practice Papers series aims to provide guidance material to IOI members, Ombudsman colleagues and interested third parties. Best Practice Paper - Issue 3 on "Own initiative investigations" is now available online.
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2012-04-04
Italy Difensore civico della Regione autonoma Valle d'Aosta - Annual Report 2010 IT
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2012-04-04
Italy Difensore civico della Regione autonoma Valle d'Aosta - Annual Report 2008 IT
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2018-10-22
Defensor del Pueblo firmó un convenio de cooperación con el CEDESU
El Defensor del Pueblo de la Ciudad Autónoma de Buenos Aires, Alejandro Amor y el presidente del Centro de Desarrollo Económico y Social Urbano, Itai Hagman, firmaron esta tarde un convenio de colaboración con el objetivo de realizar una medición de la desigualdad urbana desde una perspectiva multidimensional.
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2023-02-03
La Presidenta Chen Chu dirige comité de supervisión encargado de inspeccionar el Yuan Executivo
El 23 de diciembre de 2022, la presidenta del Yuan de Control, Chen Chu, dirigió el comité de supervisión encargado de inspeccionar el Yuan Ejecutivo. Bajo el sistema constitucional del país, el poder de supervisión supone un mecanismo de control externo para la gobernabilidad del gobierno.
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2023-02-03
El Defensor del Pueblo de Santa Fe se reunió con la Ministra de Ambiente Provincial
En el marco de la política institucional basada en la promoción de diálogo para la construcción de ecosistemas más saludables, el Defensor del Pueblo de la Provincia de Santa Fe a cargo Gabriel Savino se reunió con la Ministra de Ambiente y Cambio Climático, Érika Gonnet para abordar diferentes temáticas de común interés, metodologías de trabajo y los temas ambientales más preocupantes en la región y el mundo.
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2023-02-03
El Defensor del Pueblo y Altice Dominicana firman acuerdo para promover la Constitución Animada
El Defensor del Pueblo y Altice Dominicana firmaron un acuerdo de colaboración institucional para la difusión del material de la Constitución Animada para Niños y Niñas. El material audiovisual creado busca educar a los niños y jóvenes sobre los derechos y deberes establecidos en la Constitución de la República Dominicana.
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2023-02-03
Ombudsman investigation into operational arrangements for statutory visits under Justices of the Peace Visit Programme
Ombudsman Winnie Chiu announced the completion of the direct investigation into the operational arrangements for statutory visits under the Justices of the Peace Visit Programme (“JP Visit Programme”). The Ombudsman made 13 recommendations for improvement to the Administration Wing, the Correctional Services Department, the Immigration Department, the Hospital Authority, and the Social Welfare Department.
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2023-02-03
New Zealand Chief Ombudsman farewells Tonga Ombudsman
Chief Ombudsman for New Zealand and 2nd Vice President of the International Ombudsman Institute (IOI) Peter Boshier visited Tonga this week (30 January to 2 February) to officially farewell Tonga Ombudsman ‘Aisea Taumoepeau, who is retiring this month after nine years of service.