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2025-05-23Board of Directors holds annual meeting in Rabat
The IOI Board of Directors held its annual meeting from 11 – 15 May 2025 in Rabat (Morocco). The IOI expresses its gratitude to the host of this meeting, the office of the Mediator of the Kingdom of Morocco, for providing the perfect setting for three days of fruitful discussions and collegial and productive meetings.
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2023-10-0991. Reporte Internacional de “Derechos Humanos en Perspectiva Internacional” (del 29 de septiembre al 5 de octubre de 2023)
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2025-05-16
Celebration of the 20th anniversary of the election of the first Ombudsman in Angola
On April 22 and 23, 2025, the Central Ceremony and the International Conference marking the celebration of the 20th anniversary of the election of the first Ombudsman of the Republic of Angola took place at the Auditorium of the Palace of Justice in Luanda, under the theme: “Ombudsman: 20 Years Serving Citizens and the Democratic Rule of Law”, as part of the celebrations of the 50th Anniversary of National Independence. The main objective was to commemorate both the 50th anniversary of Angola’s Independence and the 20th anniversary of the election of the first Ombudsman, and to reflect on the role of the Ombudsman in a democratic state through experience-sharing with national and international public and private entities.
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2023-02-16
Issue 5 – Giving voice to mental health patients (Feb. 2021)
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2025-05-09
Ombudsman Interviewed on "That OA Thing" Podcast
The Ombudsman Association's Podcast, "That OA Thing" recently interviewed Ombudsman Ger Deering for its most recent episode. Hosted by OA Chief Executive Donal Galligan, the podcast focuses on the role of the Ombudsman.
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2024-03-06
Síndica celebra el 5.° aniversario del Pacto contra la segregación escolar
El 1 de marzo de 2024 tenía lugar el acto de celebración del 5.º aniversario del Pacto contra la segregación escolar, que impulsaron en 2019 la institución del Síndic de Greuges de Catalunya y el Departamento de Educación, con la voluntad de promover políticas de lucha contra ese fenómeno.
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2025-04-25
The Ombudsman today - Challenges and Opportunities for Citizens' Rights - Speech by the Parliamentary Ombudsman
Kindly click here to read the speech given by the Parliamentary Ombudsman of Malta during the conference commemorating the 45th Anniversary since the establishment of the Civic Defender of the Lazio Region.
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2025-01-24
SPSO Launches Training for Handling Child Friendly Complaints
Rosemary Agnew, the Scottish Public Services Ombudsman (SPSO), has launched an online training to help public service organisations handle complaints from or involving children and young people. The online training course is designed for complaints handlers and frontline staff. It shows how organisations can put children and young people’s rights at the heart of the complaints process.
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2025-05-02
CY Urges VAC to Rectify Waste and Pesticide Violations at Its Affiliated Farms and to Uphold Environmental Responsibilities
The Fushoushan Veterans Farm, affiliated to the Veteran Affairs Council, was found to have committed violations in the handling of business waste. In addition, both Fushoushan and Wuling Veterans Farms were found to have engaged in improper pesticide use. On March 20, 2025, the Control Yuan Committee on Foreign and National Defense Affairs approved the investigation report submitted by CY members Fan Sun-Lu, Lin Wen-Cheng, and Upay Radio Kanasaw.
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2023-07-27
Ombudsman Hong Kong - Annual report - 2022-23
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2025-04-17
Ombudsman probes Highways Department’s work on repair and maintenance of public roads
The Ombudsman, Mr Jack Chan, on 11 April 2025 announced the launch of a direct investigation operation to examine the work of the Highways Department (“HyD”) on the repair and maintenance of public roads, in particular the prevention of serious road subsidence incidents.
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2024-09-06
La Diputada del Común, Lola Padrón, pide que se adopten las medidas necesarias para la aplicación del 5% en Educación
La Diputada del Común, Lola Padrón, ha solicitado a la Consejería de Presidencia, Administraciones Publicas, Justicia y Seguridad que se adopten las medidas necesarias para que, con la diligencia debida y en estricto cumplimiento de la Ley Canaria de Educación no Universitaria, se proceda a destinar al presupuesto educativo el 5% del producto interior bruto canario, conforme al mínimo que regula la citada Ley. Padrón asegura que es preciso que se cumpla la Ley 6/2014, de 25 de julio, “en aras de alcanzar el logro de los principios rectores del sistema educativo canario”.
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2023-07-12
China - Ombudsman Hong Kong - Annual Report 2022-23 EN
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2023-07-12
The Ombudsman of Hong Kong, China - Annual Report 2022-23 - EN
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2025-04-04
Connecting Ombudsman Procedures and Citizens: Advancing Public Engagement and Accessibility in Hungary
The Office of the Commissioner for Fundamental Rights of Hungary has successfully implemented the IOI-supported regional subsidy project “Connecting Ombudsman Procedures and Citizens”. The two-phase initiative aimed at strengthening public awareness of the Ombudsman’s work, particularly in the field of disability rights, and at familiarizing the public with the network of newly established regional offices.
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2025-04-11
Best Practice Paper on Ombudsman outreach practices
The IOI presents a new Best Practice Paper on “Outreach practices from Ombudsman around the world”. The paper builds on the regional exchange prior to and during the 13th IOI World Conference and reflects the results of this exchange among IOI members. It was developed by the office of the National Ombudsman of the Netherlands and presents outreach practices from IOI members across various countries.
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2023-05-15
71. Reporte Internacional de “Derechos Humanos en Perspectiva Internacional” (del 5 al 11 de mayo de 2023)
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2025-04-04
Ombudsman Wales - Quarterly Newsletter - November 2024 - March 2025
Kindly click here to read the latest Quarterly Newsletter by the Ombudsman Wales. This newsletter covers the period from November 2024 to March 2025.
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2024-12-06
Veterans Ombud announces the 2024 Commendations recipients
On 28 November 2024, the Veterans Ombud Colonel (Ret’d) Nishika Jardine presented nine 2024 Veterans Ombud Commendations to recipients at a virtual ceremony. The award recognizes and honours the dedication, hard work and selfless motivation of an individual or group's contribution to Canada's Veterans and their families.
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2025-03-28
Chief Ombudsman releases final report
The Chief Ombudsman Peter Boshier has released his final report entitled "The way I see it" to Parliament on 27 March 2025. Kindly click here to read his report. Mr Boshier leaves office today, 28 March 2025.