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2020-08-25Ombudsman Hong Kong probes effectiveness of mosquito prevention and control
The Ombudsman, Ms Winnie Chiu, announced the launch of a direct investigation to examine the effectiveness of mosquito prevention and control by the Food and Environmental Hygiene Department. Members of the public are invited to provide information and views on this topic by 20 September 2020.
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2011-02-16Report on the NHS, February 2011
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2020-08-24Sindh Ombudsman orders reimbursement of medical charges
A complainant approached the Provincial Ombudsman Sindh (Pakistan) stating that the Finance Department was not reimbursing the medical charges he was entitled to under the rules. Due to the Ombudsman's prompt action, the process was expedited and redress offered to the complainant.
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2023-12-07Jesús Maeztu reclama ante los poderes públicos cuidar la Institución lejos de las controversias políticas
El Defensor del Pueblo andaluz cumplió, el 1 de diciembre de 2023, 40 años como “voz de los sin voz” y su titular, Jesús Maeztu, llamó a la ciudadanía a “no asumir como normal lo inaceptable” como respuesta ante la pérdida o retroceso en el disfrute de los derechos sociales.
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2023-12-07Meeting of Disability Advisory Board held in Debrecen by the Commissioner for Fundamental Rights of Hungary
Chaired by the Commissioner for Fundamental Rights of Hungary, Dr. Ákos Kozma, the meeting of the Disability Advisory Board, which consists of the representatives of the organisations active in various fields of disability in Hungary was held at the General Directorate of Disability of the Office of the Commissioner for Fundamental Rights of Hungary in Debrecen on 15 November 2023.
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2023-12-07Tranquilisers instead of individual support: even such cases are encountered during the Defender’s visits to residential facilities for people with disabilities
The stories of two men with mental disabilities, recorded by employees of the Defender’s Office during their visits, illustrate a phenomenon, which has mostly been overlooked so far: some people with mental disabilities, especially those with challenging behaviour, receive high doses of tranquilisers. According to the Deputy Defender, this practice has to change. Behaviour is often the only possible form of communication for people who cannot otherwise make contact with others. It is therefore necessary that the latter understand the unmet needs behind the patient’s challenging behaviour and be able to respond accordingly. Tranquillisers must not be the first, let alone the only and permanent “solution”.
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2023-12-07OmbudsPEI releases first annual report since creation of office
OmbudsPEI has tabled its first annual report, which highlights the creation, growth, work and statistics of the office’s first 14 months of operation.
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2023-12-07Defensoría reporta ante la CIDH las protestas en rechazo a la minería
Una reunión con miembros de la Comisión Interamericana de Derechos Humanos en Washington D.C sostuvo una delegación de la Defensoría del Pueblo a fin de dar a conocer las posibles vulneraciones a los derechos humanos y la situación actual de las protestas sociales en Panamá, luego del fallo de la Corte Suprema de Justicia al declarar inconstitucional la Ley 406 sobre el contrato minero.
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2023-12-07NSW Ombudsman’s Public Interest Disclosures Act 1994 Annual Report 2022-23 tabled in Parliament
The NSW Ombudsman’s Oversight of the Public Interest Disclosures Act 1994 Annual Report 2022-23 has been tabled in Parliament on 27 November 2023. The annual report outlines the activities undertaken by the Ombudsman’s office, including provision of advice and training, and monitoring and auditing activities, under the PID Act 1994.
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2023-12-07CDHM reconoce el compromiso de la UAM Cuajimalpa en materia de promoción, capacitación y educación de los derechos humanos
En la defensa, promoción y educación de los derechos humanos es fundamental el esfuerzo colectivo con la academia, escuelas, territorio, autoridades y sociedad civil, destacó la Ombudsperson capitalina, Nashieli Ramírez Hernández.
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2023-12-07Civil Aviation Authority’s decision-making on New Zealand Sign Language in airline safety briefing videos unreasonable
The Chief Ombudsman has found that the Civil Aviation Authority’s decision-making processes were unreasonable when it decided not to amend the rules to include New Zealand Sign Language (NZSL) in airline safety briefing videos. Peter Boshier began investigating after receiving a complaint from Deaf Action NZ about the response the CAA gave to its 2018 petition, calling for NZSL to be included.
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2023-12-07OmbudsPEI - Annual Report 2022-23 - EN
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2023-12-07Ombudsman New South Wales - Oversight of the Public Interest Disclosures Act 1994 Annual Report 2022-23 - EN
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2020-08-21Ministry of Education apologizes and compensates impacted students following Ombudsperson investigation
The Ministry of Education will apologize to students and compensate any students who were financially harmed by the issuance of incorrect provincial exam results in 2019 as a result of a B.C. Ombudsperson investigation.
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2020-08-20La Defensoría del Pueblo hace un llamado a las autoridades que se protejan a los menores en la Fundación de Atención Integral Chilibre Panamá
La Defensoría del Pueblo, como la máxima entidad protectora de los Derechos Humanos, en especial de los grupos más vulnerables, como lo son los niños, niñas y jóvenes hace un llamado a las autoridades en general que se tomen todas las medidas necesarias que conlleven a la protección y atención de los menores de edad que se encuentran en la Fundación de Atención Integral Chilibre Panamá.
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2020-08-20Ombudsman Toronto praises heroism of City staff and releases 2019 Annual Report
2019 was another exceptionally productive year at Ombudsman Toronto. Complaints to our office increased yet again. As the pages of this report show, the impact of our small team is deep, broad and significant. Council and the public get exceptional value from their investment in this office.
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2018-07-13PHSO - Service Model Policy and Guidance – Version 12.0 (July 2018)
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2020-08-13CRPD and GANHRI host meeting on persons with disabilities and Covid-19
The Committee on the Rights of Persons with Disabilities and GANHRI are pleased to invite all NHRIs to a meeting on persons with disabilities and COVID-19 to share experiences, practices, challenges and gaps in protecting and promoting the rights of persons with disabilities during the pandemic. The meeting will take place on 19 August 2020 from 14h40 to 16h00 (CET). Registration is now open.
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2020-08-11USOA Children and Families Chapter hosts webinar
A webinar hosted by the Children and Families Chapter of the United States Ombudsman Association (USOA) on 16 September 2020 will examine approaches to reviewing child death and other critical incidents for system improvements and accountability.
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2023-12-01Le droit des enfants - Synthèse - FR