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2025-11-21Patient Ombudsman releases annual report 2024/25
Ontario’s Patient Ombudsman has released its annual report for 2024/25, which details how complaints can be a rich source of insight for health care providers, organizations and the health system at large to improve Ontarians’ health care experiences.
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2025-11-21
Investigation Report: Weaponising Child Support: when the system fails families
An investigation by the Commonwealth Ombudsman, released in June 2025, found the Government agency, Services Australia, is not doing enough to identify and respond to financial abuse through the Child Support program. This financial abuse is commonly referred to as 'the weaponisation of Child Support'.
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2025-11-21AORC - Save The Date - Webinar - Understanding Human Rights Frameworks_Webinar_Dec2025 - EN
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2025-11-21
DPU delivers international documents to the COP30 presidency
In a symbolic moment held in the Blue Zone at COP30, the Federal Public Defenders' Office, represented by Federal Public Defender-General Leonardo Magalhães, officially delivered two international documents to the Presidency of the United Nations Climate Change Conference. The documents delivered – the DPU Declaration on the Need for a Comprehensive Anti-Discrimination Law in Brazil and the RINDHCA-DPU Declaration of Principles on Human Rights and Climate Action – synthesize a joint effort of international and regional cooperation aimed at strengthening the integration between human rights and climate policies.
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2025-11-21
Save the date for the webinar on “Understanding Human Rights Frameworks: Integrating International Standards into Ombudsman Practice”
Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their webinar "Understanding Human Rights Frameworks: Integrating International Standards into Ombudsman Practice". This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 10 December 2025 at 10 am (GMT+2).
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2025-11-21
CAIO - Save The Date - Webinar - Understanding Human Rights Frameworks_Webinar_Dec2025 - EN
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2017-05-31
Médiateur européen - Rapport anuel 2015
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2018-02-01
SPSO - Draft Strategic Plan - 2018-2020
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2022-08-18
Macao - CCAC - Annual Report 2021 - EN
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2022-08-18
Macao - CCAC - Annual Report 2021 - EN
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2024-07-10
Annual Report 2023 – a credible and trusted institution closer to the people
On 8 July 2024, the Parliamentary Ombudsman, Judge Emeritus Joseph Zammit McKeon, presented the Annual Report 2023 to the Speaker of the House, Anglu Farrugia. Throughout 2023, the Office of the Ombudsman focused on enhancing its working relationship with the public administration. It adopted an open-door policy, reaching out to the public and government entities alike.
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2024-07-10
Defensor del Pueblo anuncia elaboración de agenda de derechos de pueblos indígenas
El Defensor del Pueblo, Josué Gutiérrez, formuló un llamado a las autoridades del Estado a atender con urgencia las demandas de los pueblos indígenas, de modo tal que se pueda asegurar el acceso oportuno de este sector de la población peruana a servicios básicos como salud, educación, justicia, agua y desagüe, entre otros.
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2024-07-10
European Regional President Reinier van Zutphen discusses migration and asylum issues in Warsaw
The National Ombudsman of the Netherlands and European Regional President, Reinier van Zutphen, visited Warsaw last week. The aim of the visit was to talk to Frontex. Over the past years there have been many disturbing signals about pushbacks of migrants at the EU borders which sometimes resulted in people dying. Several National Ombudsman have addressed this in their own countries.
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2015-06-05
Denmark - Parliamentary Ombudsman - Annual Report 2008 EN
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2024-07-04
Public Protector South Africa releases reports on investigations it conducted in the first quarter of 2024
The Public Protector South Africa issued on 30 June 2024 its reports based on the investigations it had conducted in the first quarter of the 2024/25 financial year.
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2024-07-04
Mediator of the Kingdom of Morocco holds keynote speech at High-Level Panel at the UN
Kindly click here to read the main output of the keynote of the Mediator of the Kingdom of Morocco, Mr. Mohamed Benalilou, during the High Level Panel on "Public access and inclusivity: developing strategic initiative to raise awareness on the role of Ombudsman and mediator institutions in the promotion and protection of Human Rights, good governance and the rule of law", held at the UN General Assembly Headquarters in New York on May 22nd, 2024 in implementation of the Article 11 of the UN GA Resolution 77/224 on "the Role of Ombudsman and mediatior institutions in the promotion and protection of Human Rights, good governance and the rule of law", issued on December 15th 2022.
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2021-05-03
Ombudsman Saskatchewan - Annual Report 2017 - EN
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2025-11-14
Strengthening Collaboration through Knowledge Sharing and Innovation - Helpline 1050 – Accessible Grievance Redressal
International delegations from Azerbaijan, Timor-Leste, the Philippines, and Indonesia visited the Ombudsman Punjab to observe the working of Helpline 1050, a flagship initiative ensuring transparent and efficient grievance redressal through the OPMIS system.
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2025-11-14
Ombuds Day marked with appointment of new Complaints Commissioner
Her Excellency the Governor, Dileeni Daniel-Selvaratnam, announced on 9 October 2025 the appointment of Mrs. Cheryl Ann Jones as the new Complaints Commissioner, following the successful completion of the term of Complaints Commissioner Rita Gardiner.
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2025-11-14
Droits des Premières Nations et des Inuit dans les services publics : un état des lieux du Protecteur du citoyen du Québec
Le 6 novembre 2025, le protecteur du citoyen, Marc-André Dowd, a rendu public un état des lieux de la mise en œuvre des appels à l’action de la Commission d’enquête sur les relations entre les Autochtones et certains services publics au Québec : écoute, réconciliation et progrès (CERP).