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  • 2021-11-24

    Right to Education of Persons with Disabilities during COVID-19

    On November 10, 2021, the Public Defender of Georgia, together with the European Network of National Human Rights Institutions (ENNHRI), held an international webinar on the theme: "The right to education of persons with disabilities during COVID-19 pandemic”. Participants spoke about the challenges relating to the exercise of the right to education of persons with disabilities during the pandemic and exchanged views, methodological experiences and best practices on high quality inclusive education.

  • 2021-11-24

    First wave of COVID-19 in CHSLDs — Identify the causes of the crisis, act, remember

    Québec Ombudsperson Marie Rinfret released her findings on how the COVID-19 crisis in residential and long-term care centres (CHSLDs) was handled during the first wave of the pandemic on November 23, 2021. In her special report tabled in the National Assembly, she made 27 recommendations to the Ministère de la Santé et des Services sociaux and to the Minister aimed at implementing far-reaching measures to act on the causes of the crisis and to improve residents’ living conditions.

  • 2021-11-24

    Première vague de la COVID-19 dans les CHSLD — Cibler les causes de la crise, agir et se souvenir

    La protectrice du citoyen, Marie Rinfret, rend publics le 23 novembre 2021 ses constats sur la gestion de la crise due à la COVID-19 dans les centres d’hébergement et de soins de longue durée (CHSLD) durant la première vague de la pandémie. Dans son rapport spécial déposé à l'Assemblée nationale, elle formule 27 recommandations à l’endroit du ministère de la Santé et des Services sociaux et de son ministre pour qu’ils déploient des moyens d’envergure efficaces et durables pour agir sur les causes de la crise et pour améliorer les conditions de vie des personnes hébergées.

  • 2021-11-23

    Consultation on protection of human rights during peaceful protests in crisis situations

    We are pleased to inform you about a global consultation conducted by the UN Special Rapporteur on freedom of peaceful assembly and of association, Clément Voule, in partnership with the Global Alliance of NHRIs (GANHRI). This consultation presents an opportunity for NHRIs to provide inputs for a report which the Special Rapporteur is preparing on the protection of human rights in the context of peaceful protests during crisis situations. The report will be presented to the 50th session of the Human Rights Council.

  • 2012-04-06

    Spain Valedor do Pobo de Galicia - Annual Report 2008 ES

  • 2021-03-11

    Defensor del Pueblo - Informe Anual - 2014 - ES

  • 2021-11-17

    Encuentro en el ámbito de la cooperación bilateral con Mozambique

    Representantes de las Asambleas Provinciales de Maputo y Cabo Delgado (Mozambique) conocen a las funciones del Defensor del Pueblo andaluz durante un encuentro en el ámbito de la Cooperación Bilateral con Mozambique. El adjunto al Defensor ha explicado la función de este comisionado parlamentario como institución defensora de los derechos y libertades de la ciudadanía.

  • 2021-11-17

    Santé mentale des enfants : le droit au bien-être

    A l’occasion du 20 novembre, journée internationale des droits de l’enfant, la Défenseure des droits, Claire Hédon, et son adjoint Défenseur des enfants, Eric Delemar, rendent public leur rapport annuel consacré aux droits de l’enfant : Santé mentale des enfants : le droit au bien-être.

  • 2021-11-17

    Peter Tyndall awarded Honorary Life Membership

    Mr. Peter Tyndall, Ombudsman and Information Commissioner of Ireland and former President of the IOI, has been awarded IOI Honorary Life Membership. At its mid-term meeting on 15 November 2021, the IOI Board of Directors expressed its gratitude for Mr. Tyndall by acclamation for his long-term and very successful work as President of the IOI.

  • 2021-11-17

    Office of the Queensland Ombudsman presents new video on good decision-making

    The Office of the Queensland Ombudsman has recently published a video with a brief overview on the topic of good decision-making. The video supports their existing suite of good decisions material, ranging from a checklist, a reference book to training opportunities.

  • 2016-08-25

    Macedonia - Annual Report 2015 EN

  • 2016-08-25

    Moldova - Annual Report - 2015 - EN

  • 2024-07-19

    Public Complaints Commission goes to church: Spreading awareness and empowering the community

    A sensitization program was held on 7 July 2024 at Jubilee Baptist Church, Osogbo, Osun State Nigeria, to raise awareness about the Public Complaints Commission (PCC) and its services. 

  • 2024-07-19

    Ombudsman urges government action on health issues amid concerns

    Virgílio da Silva Guterres ‘Lamukan’, Ombudsman for Human Rights and Justice, has urgently called upon the Minister of Health and her team to address pressing issues affecting hospitals in Timor-Leste. Speaking at Hotel Timor on July 10th, Guterres emphasized the severity of the situation, stating, “We cannot afford to let the situation in hospitals deteriorate further.”

  • 2021-11-11

    Rapport spécifique sur le vieillissement en SRA

    En 2019, la Commission parlementaire de l’Action sociale, de la Santé et de la Fonction publique, dans le cadre de l'examen de la pétition intitulée « Vieillir dignement : des moyens supplémentaires pour les personnes avec déficience intellectuelle en service résidentiel », avait décidé de soumettre au Médiateur celle-ci pour avis. Sur base des éléments en sa possession, le Médiateur a décidé d’ouvrir une enquête afin de rendre un avis qui fait sens, auprès des services spécialisés visés.

  • 2021-11-11

    Ombudsman publishes Guide of Prisoner’s First Contact

    The Commissioner for Administration and the Protection of Human Rights (Ombudsman) published a Guide of Prisoner’s First Contact in English and in Greek. This publication was prepared by the Ombudsman in cooperation with lawyers of the Association of the Protection of the Rights of Prisoners & Ex-Prisoners and it takes in consideration the real experiences gained from persons who remained in custody either as detainees pending trial or convicts in the Central Prisons of the Republic of Cyprus.

  • 2024-07-18

    French Language Services Commissioner urges Ontario to respect law by making all out-of-home advertising bilingual

    French Language Services Commissioner Carl Bouchard released on 12 July 2024 a report urging the Ontario government to make all of its out-of-home advertising bilingual, after his latest investigation found it systematically failed to meet its obligations under the French Language Services Act (FLSA) – even when communicating important public health information.

  • 2024-07-18

    Complaints to the Ombudsman reveal systemic issues

    In Kevin Brezinski’s latest public report, systemic issues were uncovered within the Alberta Adult Health Benefit program and Alberta Child Health Benefit program, operated jointly by Alberta Health and Seniors, Community and Social Services (SCSS).

  • 2024-07-18

    SPSO publishes new complaints handling guidance to empower children and young people in Scotland

    The Scottish Public Services Ombudsman (SPSO) has launched new guidance to support Scottish public services in taking a Child Friendly approach to complaints, following the introduction of a new legal Act in Scotland.

  • 2024-07-18

    Information brochure on whistleblowers published by the Federal Ombudsman

    The Federal Ombudsman of Belgium published a new information brochure for whistleblowers. It is an informative and practical tool with the most important information for whistleblowers who want to make a report to the Federal Ombudsman. The brochure sets out the procedures for making a report and for obtaining protection from the Belgian institution.

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