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2025-10-10Introducing the New Ombudsman of the Republic of Sierra Leone
Mr. Emmanuel Sahr Tondoneh ESQ was recently appointed as new Ombudsman of the Republic of Sierra Leone. Kindly click here to read about his background.
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2019-09-12
Ombudsman finds meetings of convicts with relatives disproportionately restricted in Kaunas Remand Prison
The flawed practice of Kaunas Remand Prison officers, following which convicted persons are not allowed to use washing machine free of charge if they are visited by relatives, drew the attention of the Seimas Ombudsman of Lithuania, Augustinas Normantas. It turned out that officials did not provide the convict with the necessary articles for personal hygiene even after the convict was declared insolvent.
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2025-07-04PPN - Informe anual - 2022 - ES
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2019-09-09
Council of Europe presents highlights 2018
Today’s most pressing undemocratic trends resurfacing in many parts of Europe concern freedom of expression, the independence of the judiciary, the impact of artificial intelligence on human rights and discrimination against vulnerable people. The “Council of Europe Highlights 2018” show how diverse bodies of the Council of Europe, in cooperation with its member states, worked throughout the past year to tackle them, with the aim of making Europe a safer and more democratic place for everybody.
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2019-09-09
Reducción del presupuesto 2020 de Defensoría del Pueblo requerido para lucha contra violencia hacia la mujer
La Defensoría del Pueblo de Perú expresó hoy su protesta contra el Ministerio de Economía y Finanzas (MEF), por haber reducido en un 76% el presupuesto solicitado para impulsar acciones dirigidas a enfrentar la lucha contra la violencia hacia mujeres, niñas y adolescentes en nuestro país durante el próximo año. Así lo contempla el Proyecto de Ley de Presupuesto General de la República para el año 2020 presentado por el Ejecutivo al Congreso de la República.
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2019-12-02
Indonesia - Survey Results - Compliance with public service standards 2019
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2020-02-26
Stop al acoso a mujeres en clínicas de Interrupción voluntaria del embarazo
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2020-02-25
Publicación acerca del acogimiento familiar
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2019-09-05
El Comité de Asuntos de Transportes y Adquisiciones del Yuan de Control supervisa el Puerto de Taipei y la empresa Chunghwa Post
El puerto de Taipei es el puerto más grande de contenedores oceánicos del norte de Taiwán, siendo también una de las siete zonas portuarias de libre comercio de todo el país. El Comité de Asuntos de Transportes y Adquisiciones del Yuan de Control se dirigió a la zona portuaria para conocer la situación sobre las operaciones de logística y almacenamiento. Además, la delegación supervisó el Museo Postal y la Oficina de Correos de la calle Jinnan donde les mostraron la historia del servicio postal y los resultados del establecimiento del sistema de correo digital.
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2019-09-05
AOMA condemns xenophobic violence against migrant African-owned businesses in South Africa
The African Ombudsman and Mediators Association (AOMA) expresses its concern over the ongoing xenophobic attacks in South Africa, where widespread looting and torching of foreign-owned African shops have been reported in Johannesburg and in Pretoria a few days earlier. AOMA urges the use of diplomatic channels by African governments in finding a workable solution for all citizens of Africa affected by the violence.
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2019-09-05
AOMA condamne la violence xenophobe contre les entreprises des migrants africains en Afrique du Sud
L’Association des Ombudsman et Médiateurs Africains (AOMA) est préoccupée par les attaques xenophobes en course en Afrique du Sud où des pillages et des incendies de magasins appartenant à des étrangers africains ont été signalés à Johannesburg et Pretoria, quelques jours avant. L’AOMA exhorte toutes les parties concernées à utiliser les voies diplomatiques pour trouver une solution viable pour tous les citoyens d’Afrique touchés par la violence.
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2019-09-04
How do complaints affect those complained about?
Research into the effects of complaints on public service employees was carried out by Dr Chris Gill (University of Glasgow) and Carolyn Hirst (Hirstworks), in partnership with Queen Margaret University and the University of West of Scotland. The findings of the original research contributed to the production of “Being Complained About – Good Practice Guidelines”, a document which aims to improve the way in which organisations handle complaints by focusing on supporting staff members who have been complained about.
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2019-09-02
Unintended consequences for prisoners as Northland continues with old regime
The Chief Ombudsman of New Zealand Peter Boshier says the Northland Regional Corrections Facility is persisting with policies that are preventing it from achieving its full potential. Mr Boshier has tabled his latest report in Parliament on an unannounced inspection of the Prison conducted in February.
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2019-09-02
Ombudsman requests Constitutional Court to review constitutionality of statute establishing a general obligation to retain telecommunications data
The Ombudsman has asked the Constitutional Court to review the constitutionality of Articles 4, 6 and 9 of Law 32/2008 of 17 July, which transposes Directive 2006/24/EC of the European Parliament and of the Council of 15 March, concerning the conservation of data generated or processed in connection with the provision of publicly available electronic communications services or public communications networks.
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2023-03-23
ACRC and UNDP hold policy training in Mongolia, Uzbekistan, and Kosovo
The Anti-Corruption and Civil Rights Commission (ACRC, Chairperson Jeon Hyun-Heui) and the United Nations Development Programme (UNDP) held a policy training webinar on the Clean Portal sharing project on 14 February 2023 for UNDP Country Offices (CO) in Mongolia, Uzbekistan, and Kosovo.
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2019-11-26
Enquete - Fouilles à nu - Médiateur fédéral - Rapport complét
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2018-08-28
USOA - 39th Annual Conference - Conference Package
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2019-08-30
BC Ombudsperson able to receive complaints as ICBC’s new rate model takes effect
As ICBC’s new insurance rate model comes into effect September 1st, the British Columbia Ombudsperson is reminding vehicle owners that his office can investigate complaints about ICBC.
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2019-08-29
Council of Europe publication on “Unboxing AI – 10 steps to protect human rights”
Artificial intelligence (AI) driven technologies are increasingly present in our daily life, including in home appliances and social media applications. This brings great opportunities but also involves risks with real and serious consequences for individuals, including potential breaches of their human rights.
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2019-08-28
Ombudsman urges action on outstanding recommendations
The Ombudsman has called for a formal mechanism to be put in place to compel the public administration to act upon his recommendations. This comes as a number of public service providers failed to act upon the recommendations made in respect of five complaints lodged with the Ombudsman’s office. These involve the Gibraltar Electricity Authority, the Gibraltar Health Authority, the Housing Authority and the Driver and Licensing department.
