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2021-03-11New Zealand - OPCAT COVID-19 Report: report on inspections of prisons under the Crimes of Torture Act 1989 - June 2020 - EN
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2022-02-04
Ombudsman of Thailand - Press Release: Solving Problems during the Covid-19 Pandemic in 2020
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2015-03-24Annual Report 2014 and Statement by Fiona Crean
The Office of the Ombudsman of the City of Toronto released its 2014 annual report. In a personal statement, Ombudsman Fiona Crean declared she has decided not to seek reappointment.
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2022-11-15
Ombudsman publishes special report on rights of persons with disabilities
The Greek Ombudsman published on 7th November a Special Report on Rights of Persons with Disabilities. This is the third of its kind since the assignment to the Ombudsman of the special mandate for the external, independent monitoring of the implementation of the UN Convention on the Rights of Persons with Disabilities.
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2022-04-14
The National Ombudsman of the Netherlands - Caribbean children pay the price - Full report - EN
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2020-12-22
Commissioner for Fundamental Rights - NPM Report - 2019 - EN
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2020-12-17
Arrangements for Production, Distribution, Stocktaking and Use of CSI Masks (Executive Summary)
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2020-07-30
NPM Report Cyprus 2018-2019
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2020-09-03
European Ombudsman - Annual Report 2019
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2020-09-03
Annual Report European Ombudsman
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2022-04-11
Carribean Children pay the price
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2017-12-04
Investigation into the management of maintenance claims against public housing tenant
As a result of a number of complaints to the Ombudsman and wider community concern, the Ombudsman conducted an investigation into the Department of Health and Human Services' Office of Housing's processes for determining and pursuing maintenance debts against public housing tenants. The investigation found that many public housing tenants were charged thousands of dollars for the repair of damaged public housing, even when there was no evidence they caused the damage. The investigation also found that the department was wasting public resources and breaching its responsibility as a Model Litigant by making unreasonable demands for cost recovery and pursing claims to the Victorian Civil and Administrative Tribunal.
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2021-03-15
act-no-85-1997-on-the-althingi-ombudsman
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2022-11-21
NSW Ombudsman's audit report recommends improvements to councils' public interest disclosure practices
A report recently tabled by the New South Wales (NSW) Ombudsman has highlighted the importance of local councils having systems in place to ensure that public interest disclosures (PIDs) are encouraged, identified, and reported.
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2021-01-29
Ombudsperson BC investigations in 2019/20
British Columbia Ombudsperson, Jay Chalke, released his office’s 2019/20 Annual Report today highlighting the impact of Ombudsperson investigations on individual circumstances and on strengthening fairness in public administration across the province.
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2020-07-09
Issue 4 - Peer review guidance (May 2020)
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2021-07-22
councils-and-complaints-a-good-practice-guide-2nd-edition
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2021-07-22
Australia - Victorian Ombudsman - Councils and Complaints: A good practice guide 2nd edition - EN
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2016-10-31
Commonwealth Ombudsman’s inquiry into building and construction industry
In September 2016, the Senate passed a Bill proposing to re-establish the Australian Building and Construction Commissioner and to continue the existence of the body known as the Office of the Fair Work Building Industry Inspectorate under the name of the Australian Building and Construction Commission (ABCC). The Bill proposes a potentially broadened scope for the Ombudsman’s reviews of the exercise of coercive powers to gather information.
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2020-12-21
Ombudsman South Australia presents Annual Report 2019-20
As in previous years, the Ombudsman SA completed several investigations that led to important, systemic changes in public administration. In 2019-20, nearly 4,000 complaints have been handled by the Ombudsman SA.