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2018-02-26Open Questionnaire/Guide for IOI Workshop in the Basque Country in May 2018
In order to better organise the IOI International Workshop on Good Environmental Governance hosted by the Basque Ombudsman (Ararteko) in the Basque Country (Spain) on 16-17 May 2018, we would kindly ask your Offices to submit some indications in writing in respect of the three working sessions which are planned to take place.
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2021-09-01IOI Audit Guidelines
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2022-06-23
Seimas Ombudspersons publish Annual Report 2021
The year 2021 was intense and full of challenges in Lithuania. The country continued to fight the coronavirus pandemic, while migrant flows from Belarus reached the Lithuanian border at the beginning of the summer. The challenges of managing irregular migration have forced state institutions to consolidate their efforts to address national security and human rights issues.
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2021-02-04
Queensland Ombudsman: The Cairns Regional Council councillor conflicts of interest report (October 2017)
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2016-09-15
Seimas Ombudsman disappointed by prevailing human rights violations in social care institution
After the second visit to Kaunas District nursing homes, advisers of the Human Rights Division of the Seimas Ombudsmen's Office were unpleasantly surprised by the huge number of unsolved problems, even though they had already been identified during the first visit to these nursing homes last year.
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2021-06-24
AORC Webinar - Recalcitrant Respondents - Invitation & Speaker Information
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2023-02-09
Serious shortcomings in the terminal and postoperative care of older people
Deputy-Ombudsman Maija Sakslin has solved several complaints related to the inhuman treatment of older people and the use of strong restrictive measures during physical pain or terminal care or after surgery. The Deputy-Ombudsman has drawn attention to the fact that the complaints mention the same serious shortcomings.
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2020-08-31
People's Advocate - Annual Report 2019 - EN
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2020-08-31
Albania Ombudsman - Annual Report 2019
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2021-02-25
Greece - Annual Report 2007 - Summary - EN
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2021-05-27
Ombudsman Quarterly Review Autumn 2021
Peter Boshier, Chief Ombudsman of New Zealand, presents the office’s Quarterly Review for Autumn 2021, which is now available online.
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2021-04-20
npm-report 2016
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2021-04-20
Norway - NPM Report 2016 - EN
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2022-10-21
African Ombuds Institutes Working for Peace, Security, and Development
Ombuds institutes have a special role in the social justice landscape of their countries that enables them to make significant contributions to the achievement of the SDGs and help close the global justice gap. A recent workshop allowed participating ombuds institutes to share their efforts to improve security sector governance as a core element of realizing SDG 16 on peaceful, just, and inclusive societies. To read the full article by Maaike de Langen please click here.
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2023-03-02
NSW Ombudsman - Media Release Aboriginal Outcomes Strategy focus area 2 - EN
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2022-05-31
Hong Kong Ombudsman announces results of investigation into effectiveness of rodent prevention by Food and Environmental Hygiene Department
The Ombudsman, Ms Winnie Chiu, today (26 May) announced the completion of a direct investigation into the effectiveness of rodent prevention and control by the Food and Environmental Hygiene Department ("FEHD"), identifying three areas for improvement in the FEHD’s work on rodent surveillance, rodent prevention and disinfestation, and application of rodent-related complaint data.
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2021-02-24
Estonia - Annual Report 2018/2019 - Summary - EN
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2021-02-04
Queensland Ombudsman: The Indigenous birth registration report (June 2018)
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2023-02-16
IOI Regional Subsidy Program - Project Report of the Khyber Pakhtunkhwa Provincial Ombudsman
The Khyber Pakhtunkhwa Provincial Ombudsman received a regional subsidy by the IOI. To access the report on the results achieved from the first session of the IOI regional subsidy project, kindly click here.
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2023-02-09
Ombudsman issues guide for care providers on good record keeping
The Local Government and Social Care Ombudsman issued a guide to help care providers learn from its complaints involving record keeping. The new guide focuses on a number of case studies highlighting the common issues the Ombudsman sees, and also includes good practice tips to help providers avoid the problems from occurring in their own settings.