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2023-07-2615. Breakout Session III: Mr Colin Neave - Multiple jurisdictions of Ombudsman Offices
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2016-09-14logo-of-office-israel
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2019-06-13Queensland Ombudsman releases new language resource to improve knowledge about the office
The Queensland Ombudsman has released a new information resource to help improve community knowledge about the function of the Office. The new product outlines the role of the Office in 14 community languages and provides information about using the BrowseAloud tool on our website.
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2018-04-06Ombudsman Office meets with representatives of the CoE
A meeting with Regis Brillat, Head of the Department of the European Social Charter of the Council of Europe (CoE), and Zoltan Hernyes, Head of the CoE Azerbaijan Office, was held at the Azerbaijan Ombudsman Office. Both sides presented their work carried out for the protection of human rights and freedoms and discussed the possibility of conducting joint trainings on the European Social Charter.
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2017-09-18New Federal Tax Ombudsman takes office
Mr. Mushtaq Ahmad Sukhera was appointed as the Federal Tax Ombudsman (FTO) on 8th September, 2017 replacing Mr. Abdur Rauf Chaudhry on completion of his mandated tenure of four years.
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2017-06-14Seimas Ombudsmen‘s Office became accredited NHRI
Viktoras Pranckietis, the Speaker of the Seimas (Parliament), in his opening address at the event organised by the Seimas Ombudsmen congratulated the Seimas Ombudsmen’s Office with accreditation as a National Human Rights Institution (NHRI).
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2017-05-19Ombudsman office launches mobile application service
The Ombudsman Office as part of its ongoing efforts to enhance communication with the public and to use advanced technology to provide its services, this week the Ombudsman Office launched its official application for iPhone, iPad, and Google Android devices on App Store and Google Play for free.
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2015-06-03office structure
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2019-10-28OSCE conducts training on security sector for the Office of the Human Rights Defender
On 16-18 of October, a three-day training for trainers on the governance and oversight mechanisms in the security sector was conducted for the Human Rights Defender’s Office of Armenia.
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2017-05-09New Ombudsman takes oath of office
The newly appointed Ombudsman of the republic of Sierra Leone Lawyer Melron Nicol-Wilson Tuesday 25 April 2017 subscribed to the oath of office at a ceremony at State House in Freetown.
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2019-05-13Ombudsman met with the Council of Europe delegation at the Ombudsman Office
The Ombudsman received the delegation of the Council of Europe (CoE) headed by Alexandre Guessel, the Director of Political Affairs Directorate. The aim of the visit was to learn the status of implementation of the commitments undertaken by Azerbaijan as a member of the CoE. The Head of the CoE Office in Baku Zoltan Herneys and representatives of the CoE Secretariat also attended the meeting.
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2019-07-15Office of the Ombudsman and Anti-Corruption Commission sign memorandum of understanding
The Ombudsman of the Republic of Sierra Leone, Leon Jenkins-Johnston Esq. and the Commissioner of the Anti-Corruption Commission Francis Ben-Kaifala Esq. have signed a memorandum of understanding (MOU) on behalf of the two institutions. The aim of the MOU is to foster collaboration among the two institutions in the fight against Corruption, Administrative Injustice and Maladministration in the Public service.
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2019-09-09A delegation from Burundi visited the Office of the Ombudsman in Kenya
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2015-06-03Ombudsmans Office
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2023-11-07Announcement folder: Round table on the role of ombudsman offices in promoting good governance and effective service delivery
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2023-10-19Ombudsman Sindh facilitates the issuance of complainant‘s number plate and an apology by the responsible police officer
A complainant alleged that the Excise, Taxation and Narcotics Control Department failed to issue him the number plates of his vehicle despite payment of charges due to which he faced inconvenience and harassment by road side police officers. On intervention of the Ombudsman Sindh, the agency issued his number plate and also the traffic police officer submitted an apology through a written statement for his misconduct.
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2017-09-08Thai Delegation at Hong Office of Ombudsman
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2017-07-18Seimas Ombudsmen's Office publishes Annual Report 2016
The Seimas Ombudsmen's Office of the Republic of Lithuania has been defending human rights and freedoms and investigating complaints about the abuse of office by or bureaucracy of state and municipal officials and since 2014 has been monitoring human rights at places of detention. The Ombudsman Institution has now published its Annual Report of the year 2016, detailing its activities and initiatives.
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2023-11-07World Bank Summary: Round table on the role of ombudsman offices in promoting good governance and effective service delivery
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2015-11-04Governance and office management
This section of the Starter Kit provides information and resources relating to the good governance of the office and how to support the office’s core functions. Strategic and business planning – establishing and implementing the strategic direction for the office Measuring and monitoring performance – Monitor the efficiency and effectiveness of the office, for internal and external reporting New functions and a growing office – considerations for proposed new functions and handling an expanding office Risk management – risk considerations for Ombudsman offices Records management – considerations for proper records management Challenges to jurisdiction – difficulties the office can face when its legislated jurisdiction is changed by government or challenged in court.