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2023-11-07Announcement folder: Round table on the role of ombudsman offices in promoting good governance and effective service delivery
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2017-05-09New Ombudsman takes oath of office
The newly appointed Ombudsman of the republic of Sierra Leone Lawyer Melron Nicol-Wilson Tuesday 25 April 2017 subscribed to the oath of office at a ceremony at State House in Freetown.
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2019-05-13
Ombudsman met with the Council of Europe delegation at the Ombudsman Office
The Ombudsman received the delegation of the Council of Europe (CoE) headed by Alexandre Guessel, the Director of Political Affairs Directorate. The aim of the visit was to learn the status of implementation of the commitments undertaken by Azerbaijan as a member of the CoE. The Head of the CoE Office in Baku Zoltan Herneys and representatives of the CoE Secretariat also attended the meeting.
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2019-07-15
Office of the Ombudsman and Anti-Corruption Commission sign memorandum of understanding
The Ombudsman of the Republic of Sierra Leone, Leon Jenkins-Johnston Esq. and the Commissioner of the Anti-Corruption Commission Francis Ben-Kaifala Esq. have signed a memorandum of understanding (MOU) on behalf of the two institutions. The aim of the MOU is to foster collaboration among the two institutions in the fight against Corruption, Administrative Injustice and Maladministration in the Public service.
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2023-10-19
Ombudsman Sindh facilitates the issuance of complainant‘s number plate and an apology by the responsible police officer
A complainant alleged that the Excise, Taxation and Narcotics Control Department failed to issue him the number plates of his vehicle despite payment of charges due to which he faced inconvenience and harassment by road side police officers. On intervention of the Ombudsman Sindh, the agency issued his number plate and also the traffic police officer submitted an apology through a written statement for his misconduct.
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2019-09-09
A delegation from Burundi visited the Office of the Ombudsman in Kenya
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2015-06-03
Ombudsmans Office
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2023-11-07
World Bank Summary: Round table on the role of ombudsman offices in promoting good governance and effective service delivery
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2017-09-08
Thai Delegation at Hong Office of Ombudsman
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2017-07-18
Seimas Ombudsmen's Office publishes Annual Report 2016
The Seimas Ombudsmen's Office of the Republic of Lithuania has been defending human rights and freedoms and investigating complaints about the abuse of office by or bureaucracy of state and municipal officials and since 2014 has been monitoring human rights at places of detention. The Ombudsman Institution has now published its Annual Report of the year 2016, detailing its activities and initiatives.
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2015-11-04
Governance and office management
This section of the Starter Kit provides information and resources relating to the good governance of the office and how to support the office’s core functions. Strategic and business planning – establishing and implementing the strategic direction for the office Measuring and monitoring performance – Monitor the efficiency and effectiveness of the office, for internal and external reporting New functions and a growing office – considerations for proposed new functions and handling an expanding office Risk management – risk considerations for Ombudsman offices Records management – considerations for proper records management Challenges to jurisdiction – difficulties the office can face when its legislated jurisdiction is changed by government or challenged in court.
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2019-07-08
establishment-of-the-office-of-the-ombudsman-for-the-city-of-johannesburg-by-laws
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2019-07-05
establishment-of-the-office-of-the-ombudsman-for-the-city-of-johannesburg-by-laws
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2023-07-21
President makes submission to the review of Statutory Offices of the House of Assembly of Newfoundland and Labrador
IOI President Chris Field PSM was very pleased to have had the opportunity to make a submission to the Review of Statutory Offices of the House of Assembly of Newfoundland and Labrador, being undertaken by the Honourable Robert A. Fowler.
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2016-04-04
New Ontario Ombudsman takes office
New Ontario Ombudsman Paul Dubé took his oath of office today, beginning a five-year term as the province’s independent, impartial watchdog. Mr. Dubé is the province’s seventh Ombudsman since the office was established in 1975.
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2017-07-18
Seimas Ombudsmen's Office - Annual Report 2016 - Summary EN
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2017-05-03
New Scottish Public Services Ombudsman assumes office
Former Scottish Information Commissioner Rosemary Agnew was nominated by the Scottish Parliament as the new Scottish Public Services Omubdsman. She has taken up post on 1 May 2017.
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2023-06-22
IOI President attends the offices of Parliamentary and Health Service Ombudsman of the United Kingdom, Rob Behrens CBE
IOI President Chris Field PSM had the great privilege of joining his dear friend Rob Behrens CBE, Parliamentary and Health Service Ombudsman of the United Kingdom (PHSO), Vice President of the European Region of the IOI and Director of the World Board of the IOI, at his Citygate offices in Manchester.
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2018-12-20
20th anniversary of the establishment of the office of the Ombudsman in Gibraltar
On 10th December 2018 the Gibraltar Public Services celebrated 20 years to the day since the enactment by Parliament of the Public Services Ombudsman Act 1998. This was followed shortly after by the establishment of the Office of the Ombudsman in Gibraltar.
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2017-05-03
Commission opens branch office to improve service delivery
The Commission on Administrative Justice, as part of the efforts to improve its oversight role in the counties, has opened a branch office in Isiolo Town to make the Commission’s services accessible to residents of Isiolo, Meru, Laikipia, Samburu and Marsabit counties.
