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2019-04-11Ombudsman presents Case Notes 2018 to Parliament
The Parliamentary Ombudsman, Mr Anthony C. Mifsud, presented the Case Notes 2018 to the President of the House of Representatives, the Hon. Anglu Farrugia. This year’s edition, as usual, tries to report cases that are of general interest and represent a good cross-section of the complaints investigated by the Ombudsman and the Commissioners.
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2020-12-15
Ombudsperson calling on public sector organizations to strengthen complaint handling systems during pandemic
As the COVID-19 pandemic continues, the BC Ombudsperson is releasing a new best practice report today aimed at helping public sector organizations deal with complaints fairly, efficiently and effectively.
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2020-05-22
Board of Directors holds first electronic meeting due to Covid-19
On 18 May 2020 the IOI Board of Directors held its annual meeting to identify and discuss projects and priorities for the upcoming membership year. Due to the current Covid-19 pandemic, the Board held its annual meeting by electronic means for the first time and despite the challenge of a wide range of different time zones, 15 out of currently 20 Directors joined the videoconference hosted by the Office of IOI President and Ireland Ombudsman Peter Tyndall.
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2021-03-23Croatia - Ombudsman - Report to UN Committee under Convenant on Civil and Political Rights 2015 - EN
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2018-09-17
Equal treatment of people with hearing impairments in relation to their access to education
The Czech Ombudsman was approached by some of the applicants for study programmes in education with hearing impairments who faced certain obstacles during the application process for the respective studies. As a result, eight public faculties of education werapproached with several enquiries.
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2019-03-28
Avoidable eye removal surgery after failure to treat infection
A man lost his eye due to NHS failures in treating an eye infection, causing him significant distress and leaving him unable to work or drive. An investigation by the Parliamentary and Health Service Ombudsman (PHSO) has found that the failure to diagnose and treat the complainant’s eye infection correctly, meant that it became untreatable and, as a result, he had to have one eye surgically removed.
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2021-04-23
People’s Advocate Position With Regard To The Large Number Of Personal Data Of Albanian Citizens Compromised For Political Purposes
Given the concerns of a large number of citizens regarding allegations of the collection and use of their personal data by a political entity, specifically the Socialist Party of Albania, the Institution of the People's Advocate states that obtaining and using personal data of citizens by any political party is illegal, unless the citizens themselves have given a special written authorization for their use for the permitted purpose, or for other concrete cases provided by the legislation in force.
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2019-07-26
Peer Review Seminar to be hosted in London
The UK Parliamentary Ombudsman will be hosting a seminar on Peer Review in London in conjunction with the IOI on Monday, 23 September 2019. This follows on from the review of his Office which IOI President, Peter Tyndall led in conjunction with the late Caroline Mitchell of the UK Financial Ombudsman and Christian Gill, Lecturer in Public Law at University of Glasgow.
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2021-06-07
Danish Parliamentary Ombudsman - Covid 19: Still more people wait too long for access to files from the health authorities
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2021-04-09
Awareness and consultations on freedom of speech, access to information and safe use of the internet
The Office of the Ombudsman, also the National Human Rights Institution of Samoa, in collaboration with the Samoa Police and Prisons Service and the Office of the Regulator are spearheading efforts to raise community awareness in selected villages regarding the exercise of the freedom of speech and opinion and its limitations and to promote the safe use of technology and social media.
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2021-03-22
ECRI highlights 2020: Inequalities related to COVID-19, growing religious intolerance, backlash against LGBTI people
The Council of Europe’s anti-racism commission (ECRI) in its 2020 annual report published today, ahead of the International Day against Racial Discrimination marked on 21 March, identified four key challenges Europe was facing last year. These are: mitigating the disproportional impact of the Covid-19 pandemic on vulnerable groups, tackling deep-rooted racism in public life, combating anti-Muslim racism and antisemitism in the face of terrorism, and addressing the backlash against the protection of human rights of LGBTI people.
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2020-04-09
CPT issues “Statement of principles relating to the treatment of persons deprived of their liberty”
The Council of Europe’s Committee for the Prevention of Torture and Inhuman or Degrading Treatment or Punishment (CPT) has published a statement of principles relating to the treatment of persons deprived of their liberty in the context of the coronavirus disease (COVID-19) pandemic. This statement is now also available in French and Spanish.
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2025-05-27
China - Ombudsman Hong Kong - Annual Report 2023-24 - EN
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2021-02-11
Covid-19 and access to health care services for persons affected by HIV and TB
The Ombudsperson Institution of the Republic of Kosovo, pursuant to his constitutional and legal mandate, has submitted to responsible authorities and has published the Ex. Office Report with Recommendations No. 698/2020 regarding access to health care services for persons affected by the Human Immunodeficiency Virus (HIV) and Tuberculosis (TB), during the COVID-19 pandemic period in Kosovo.
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2020-06-08
Control Yuan requests to provide labour insurance coverage for all migrant fishers
Migrant fishers enjoy statutory labor insurance coverage, and their employers are required to contribute to their premiums so that they may claim government compensation in the event of injury on the job, as well as the same right to medical care as nationals.
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2020-04-06
Press freedom must not be undermined by measures to counter disinformation about COVID-19
In the past weeks, parliaments, governments and local authorities have adopted legislation, decrees or decisions that clearly risk hampering the work of journalists and restricting the public’s right to receive information. Introducing disproportionate restrictions to press freedom is a counterproductive approach that must stop, says Council of Europe Commissioner for Human Rights, Dunja Mijatović.
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2018-02-28
Ombudsman calls for amendments to policing bill to ensure effective civilian oversight
Ontario Ombudsman Paul Dubé today flagged several gaps in the province’s proposed new policing legislation, warning that they could undermine its promise of stronger civilian oversight of police. He pointed out the need for mandatory de-escalation trainings and limits on ex-police staff.
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2020-01-02
Human Rights Defender announced essay competition to promote inclusive education
The Human Rights Defender of the Republic of Armenia announced an essay competition titled “My Friend” as a part of the #changetheworld awareness campaign to promote inclusive education. The award ceremony took place in November 2019 and the winners received prizes. The best essays have been published with the consent of the children.
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2016-08-04
Own initiative investigation on the right to access to the country side
The Parliamentary Ombudsman, Mr Anthony C. Mifsud together with the Commissioner for Environment and Planning, Perit David Pace have presented a report entitled ‘Access to the countryside – the right to ramble’ to the President of the House of Representatives, the Hon. Angelo Farrugia.
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2019-12-02
BC Ombudsperson able to investigate whistleblower allegations under new law
Since 1 December 2019 British Colombia, Canada, has a new law that gives current and former provincial government employees a way to bring forward concerns about wrongdoing in workplace. The Public Interest Disclosure Act gives the Ombudsperson a new statutory mandate to conduct whistleblowing investigations if employees do not wish to report those concerns internally to their employer.