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2016-03-22Ombudsman for Wales calls for “Independent Systemic Review” of out of hours hospital care
A new report from the Public Services Ombudsman for Wales has called for an independent systemic review of out of hours hospital care in Wales.
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2017-05-31Good conduct and administrative practice guidelines for state and local government
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2023-11-15
SPSO - Annual Report 2021/2022 (EN)
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2019-11-13
Exhumations and payments on the side - cemetery worker’s disregard for due process added to burden of grieving families
A former Council employee at the Mildura Cemetery Trust in Victoria, Australia, misused his position for personal benefit and made careless mistakes that distressed grieving families, Victorian Ombudsman Deborah Glass has found. Her investigation looked into allegations about the employee, who worked at Mildura’s Nichols Point and Murray Pines cemeteries from 1993 to August 2018.
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2016-03-25
B.C. Ombudsperson: Bylaw Enforcement - Best Practice Guide for Local Governments
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2025-04-11
Best Practice Paper on Ombudsman outreach practices
The IOI presents a new Best Practice Paper on “Outreach practices from Ombudsman around the world”. The paper builds on the regional exchange prior to and during the 13th IOI World Conference and reflects the results of this exchange among IOI members. It was developed by the office of the National Ombudsman of the Netherlands and presents outreach practices from IOI members across various countries.
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2016-02-24
Strategic Plan_Ukrainian Parliament Commissioner for Human Rights
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2023-10-27
Alberta Ombudsman - Own Motion Investigation Report - EN
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2016-08-10
Commissioner for Fundamental Rights - Annual Report 2011 EN
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2016-08-10
Commissioner for Fundamental Rights - Annual Report 2012 EN
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2023-08-28
In Sickness and In Debt Investigation into the administration by the Health Service Executive of schemes that fund necessary medical treatment in the EU/EEA or UK(2023)
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2016-08-10
Commissioner for Fundamental Rights - Annual Report 2009 EN
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2023-11-15
Victorian Ombudsman - Ombudsman recommendations - fourth report - 2022
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2015-11-03
Ireland - Ombudsman for Children - Annual Report 2013 - EN
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2015-11-03
Ireland - Ombudsman for Children - Annual Report 2012 - EN
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2015-11-03
Ireland - Ombudsman for Children - Annual Report 2014 - EN
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2023-07-25
05. Breakout Session I: Ms Fiona Crean - The impact of Ombudsman Investigation on Public Administration: A Case Study and Evaluation Guide
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2015-11-03
Ireland - Ombudsman for Children - Annual Report 2011 - EN
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2012-12-20
IACA Newsletter No 5 December 2012 EN
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2014-07-01
IRELAND_Ombudsman for Defence Forces_Annual Report 2012