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2023-01-12El Banco de Santa Fe adoptó medidas solicitadas por la Defensoría del Pueblo para evitar las estafas virtuales
Tras la intervención de la Defensoría del Pueblo, el Banco Santa Fe implementó medidas para evitar las estafas virtuales y el Banco Central tomó el compromiso de controlar la correcta puesta en marcha de las mismas.
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2023-01-12El Defensor del Pueblo insiste ante el Ministerio de Seguridad Social que ha de corregir ciertas deficiencias
El Defensor del Pueblo ha insistido ante el Ministerio de Inclusión, Seguridad Social y Migraciones que ha de resolver las demoras en la concesión de citas en las diferentes oficinas de la Seguridad Social, así como la falta de disponibilidad de citas presenciales.
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2023-01-12Ghada Hameed Habib has been appointed as Ombudswoman
Ms. Ghada Hameed Habib has been appointed as Ombudswoman at the Interior Ministry by Royal Decree (62) of 2022.
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2023-01-10IOI Information Brochure (EN)
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2023-01-10IOI Information Brochure (FR)
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2023-01-10IOI Information Brochure (ES)
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2018-10-23Human Rights Defender’s observations on recent events taking place in the country
Fulfilling its constitution mission to guarantee and safeguard human rights the Human Rights Defender contributes to the effective functioning of the country's entire system on human rights protection. Recent developments in the country are under due consideration of the Defender and his observations and position are now available in an official statement.
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2018-10-2310th Biennial CAROA Conference – Save the Date
The 10th Biennial Caribbean Ombudsman Association (CAROA) Conference and training will be held in Bermuda from 28 – 31 May 2019. Please save the dates! The proposed theme of the conference is “Strengthening the role and performance of Ombudsman and Human Rights Institutions in the Caribbean”. The conference will be followed by a two-days training session.
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2018-10-22IGT released report on review into the ATO’s fraud control management
The Inspector-General of Taxation (IGT), Mr Ali Noroozi, welcomes the public release of his report into the Australian Taxation Office’s (ATO) Fraud Control Management. The Parliament’s Senate Economics References Committee requested that the IGT examines the ATO’s fraud control management due to concerns surrounding allegations of tax fraud that may be linked to abuse of position by a public official.
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2023-01-02AORC/IOI Webinar - Mediation / Alternative Dispute Resolution - Invitation & Speaker Information
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2018-10-02The Ombudsman Institution of the Republic of Turkey published its special report on Syrian refugees titled “Syrians in Turkey”
The Turkish Ombudsman published its special report on Syrian refugees and asked to have this report distributed. The report examines the issue of Syrian Refugees in Turkey in detail, by studying the problem, researching the studies already made and proposing the necessary solutions.
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2018-09-28Scottish Public Services Ombudsman publishes Annual Report 2017-18
The Scottisch Public Services Ombudsman published last Wednesday, 19th of September, the Annual Report for the year 2017-18. The Ombudsman, Rosemary Agnew, is delighted to report a strong performance and the office’s many significant achievements over the year. These included: clearing our backlog of cases, laying our new strategic plan before Parliament, issuing our report “Making Complaints Work for Everyone” and positive engagement with a wide range of stakeholder.
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2018-09-26Non-smoking unit established in prisons based on the Ombudswoman’s recommendation
A number of convicted non-smokers complained to the Ombudsman that a non-smoking area was no longer delimited in their prison. After the inquiry, the Ombudswoman concluded that the prison made an error when it allowed non-smokers to be regularly exposed to the negative effects of passive smoking. After issuing the inquiry report, the prison established a non-smoking unit for 25 convicts.
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2021-03-11Defensor del Pueblo - NPM Annual Report 2012 - EN
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2022-12-21Thai Ombudsman successfully hosted the Southeast Asian Ombudsman Forum (SEAOF) Meeting 2022
The Chief Ombudsman of Thailand, Mr. Somsak Suwansujarit, along with the Thai Ombudsmen, hosted the first occasion of the Southeast Asian Ombudsman Forum Meeting (SEAOF Meeting) from 31st October – 2nd November 2022.
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2022-12-21The First Southeast Asian Ombudsman Forum Meeting with Plus Countries (SEAOF+ Meeting) 2022 held in Bangkok
On 1st November 2022, the SEAOF+ Meeting was held with a strong commitment to enhance the capacity of SEAOF member institutions by providing a forum for exchange of knowledge, experiences and best practices as well as promoting regional and international cooperation among Ombudsman community.
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2022-12-21Thai Ombudsman handed over the SEAOF Chairmanship
At the closing ceremony of the SEAOF Meeting and the SEAOF+ Meeting on 2nd November 2022, the Chief Ombudsman of Thailand, Mr. Somsak Suwansujarit, handed over the symbol of the SEAOF Chairmanship to Mr. Mokhammad Najih, Chairman of the Ombudsman of the Republic of Indonesia.
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2022-12-21Passation de service au cabinet du Médiateur de la République: M. Assimiou Diabiri prend officiellement fonction
Le 6 décembre 2022, après six (6) années de plein exercice, le Médiateur de la République, Me Ali Sirfi Maïga, a passé le témoin à M. Assimiou Diabiri au cabinet du Médiateur de la République en présence du personnel de ladite institution.
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2022-12-21Rules of the European Region of the IOI (7 December 2022)
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2022-12-21Règlement pour la Région européenne de l'IIO (7 décembre 2022)