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2019-10-31The Inspector-General of Taxation and Taxation Ombudsman announces two new reviews
The Inspector-General of Taxation and Taxation Ombudsman of Australia (IGTO), Ms Karen Payne, today announced the launch of two new investigations into aspects of the Australian Taxation Office’s (ATO) systems and procedures.
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2026-04-15
How do Private Health Insurers measure up?
The Commonwealth Ombudsman, in his capacity as the Private Health Insurance Ombudsman, has released a report comparing how Australian private health insurers performed in the 2024-2025 financial year.
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2019-04-03China - Ombudsman Hong Kong - Annual Report 2018 EN
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2018-10-19
Hong Kong Ombudsman – Ombudsman News – Issue N° 3 of Reporting Year 2017/2018
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2019-10-24
European NHRIs strengthen their work on the rights of migrants at the borders
From 9 to 11 October, ENNHRI’s Asylum and Migration Working Group met in Madrid, where representatives of 17 National Human Rights Institutions (NHRIs) reaffirmed the importance of collective work on migrants’ rights.
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2018-07-06
First public integrity investigation conclusion by the Québec Ombudsman
On 1 May 2017, the Québec Ombudsman was entrusted with handling disclosures of wrongdoings committed by or regarding a public body pursuant to the Act to facilitate the disclosure of wrongdoings relating to public bodies. This is the context for the Québec Ombudsman’s release of its first public integrity investigation conclusion.
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2019-06-06
Concept of combating criminal subculture in the penitentiary institutions (June 2019)
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2019-11-18
Forbidding smoking in cells at Helsinki Prison
According to Deputy-Ombudsman Pasi Pölönen, more precise regulation is required concerning smoking bans in prisons. Any lack of clarity in regulations should be urgently rectified because the health of personnel working in prisons and of prisoners who do not smoke must be safeguarded.
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2019-10-14
World Mental Health Day - Ombudsman recalls need for urgent improvements in Education Centers
Following visits to the country's Educational Centers (EC), the Ombudsman of Portugal, acting as head of the National Prevention Mechanism (NPM), made a recommendation in February 2019 to the Directorate General for Reinsertion and Prison Services (DGRSP) to overcome several identified shortcomings. The recommendation of the Ombudsman, Maria Lúcia Amaral, urged the DGRSP to install, in articulation with the health authorities, still this year, a therapeutic unit for the treatment of acute cases diagnosed in the mental health panorama.
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2017-12-06
Provincial Ombudsman Punjab - Annual Report 2010 - EN
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2019-10-14
Court of Appeal declares Ombudsman decisions binding
A three judge bench of the Court of Appeal of Kenya has ruled that the determinations and recommendations of the Commission on Administrative Justice, also known as Office of the Ombudsman, have the force of law hence are binding on public institutions. The landmark decision was made on 26th September 2019.
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2019-10-01
Access to justice: Defendants need more information and better access to legal assistance
Poor information and inadequate access to legal assistance often prevent defendants in criminal proceedings from full access to justice, as FRA latest report reveals. It points to where Member States should improve information flows and legal representation to uphold defendants’ rights.
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2019-09-24
Ombudsman South Australia declares the use of „spit hoods“ in juvenile detention centers unlawful
The application of ‘spit hoods’ to children and young people accommodated in South Australia’s youth detention centre is contrary to the Charter of Rights for youth detainees and contrary to law, South Australian Ombudsman Wayne Lines has determined. Tabling his investigation report in South Australian Parliament on 24 September 2019, Mr Lines called on the South Australian government to ban the use of spit hoods within the Adelaide Youth Training Centre within 12 months.
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2019-09-17
ACRC and Korea Press Foundation cooperate in running educational program to raise journalists’ awareness of protection for whistleblowers
For the first time, an educational course on the protection system for corruption reporters and public interest whistleblowers was conducted for trainee journalists who just started their careers in the field of journalism.
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2019-09-27
Ombudsman delivers briefing to Parliamentary Justice and Equality Committee on complaints from people living in asylum seeker accommodation
On Wednesday 25 September IOI President and Irish Ombudsman Peter Tyndall delivered a briefing to the Parliamentary Justice and Equality Committee on his Office’s experience of dealing with complaints from people living in Direct Provision.
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2019-11-04
The government is becoming invisible to citizens, but remains responsible
National Ombudsman Reinier van Zutphen closes a year of exploration on 31 October with the conference "Who will participate? Citizens and government in 2030?" Prime Minister Mark Rutte was one of his discussion partners during the congress. Irish Ombudsman and IOI President Peter Tyndall led two workshops on cooperation between ombudsman organisations. With 450 participants, the conference was a success.
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2018-10-09
Ombudsman Western Australia - Annual Report 2016/2017 - EN
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2019-12-20
IOI statement in support of the Public Defender of Georgia (Dec 2017)
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2019-12-20
IOI statement in support of the Public Protector of South Africa (May 2016)
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2018-10-09
Ombudsman Western Australia - Annual Report 2017/2018 - EN