Australia | How do Private Health Insurers measure up?

The Commonwealth Ombudsman, in his capacity as the Private Health Insurance Ombudsman, has released a report comparing how Australian private health insurers performed in the 2024-2025 financial year.

The report found that the Ombudsman received 3,411 complaints about private health insurance arrangements, including complaints about benefits, unexpected hospital policy exclusions and restrictions, service issues and problems or delays in insurers processing requests to cancel memberships.

Kindly click here to access the report.

Source: Commonwealth Ombudsman, Australia