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2017-08-16Kosovo - Ombudsperson Institution - Annual Report 2016 - EN
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2019-08-14Presentation of Annual Report 45 for the year 2018
On 24 June 2019, the Ombudsman of Israel, Judge (ret.) Joseph Haim Shapira, laid on the table of the Israeli Parliament (Knesset) Annual Report 45 of the Office of the Ombudsman for the year 2018.
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2019-08-14
12th issue of "African Ombudsman Today"
The African Ombudsman and Mediators Association (AOMA) recently released the 12th issue of its newsletter "African Ombudsman Today". It has a special emphasis on celebrating female Ombudsman as August is marked as the women’s month in South Africa.
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2020-02-06
norway om-falkanger june-2014
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2017-06-29
Last call for IOI regional subsidies 2017/18
In its efforts to further increase the regional impact of the IOI, the members of the IOI Board of Directors decided at their recent Board meeting in Vienna to continue the regional subsidy programme for the membership year 2017/2018. Institutional members wishing to apply for a regional subsidy can submit project proposal until 1 September 2017.
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2019-02-11
IOI Annual Report 2017/2018 (EN / FR / ES)
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2026-05-08
Federal Ombudsman - Annual Report - 2025 - FR
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2026-05-08
Le Médiateur fédéral - Rapport annuel 2025 - FR
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2019-08-06
Ombuds Day – 10 October 2019
This year marks the second annual celebration of a highly impactful profession that has been around for centuries, but still remains unknown. On 10 October 2019, the American Bar Association’s (ABA) Dispute Resolution Section Ombuds Committee invites you to the celebration of the ombudsman profession. Ombuds Day is inclusive of all types of ombuds and will occur on the second Thursday of October each year.
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2019-08-06
PHSO published Annual Report 2018-2019
The Parliamentary and Health Service Ombudsman (PHSO) has published its Annual Report and Accounts 2018-19, which is available on the organisation’s website.
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2019-02-08
Queen's Park Briefing - Guest Column Ontario Ombudsman (Feb. 2019) - EN
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2026-06-19
Summary of Decisions - Willemstad (Curaçao)
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2026-04-10
Citizens need an accessible government specifically tailored to them: Record number of second line complaints at the Flemish Ombudsman Service
In 2025, the Flemish Ombudsman Service received 10,158 questions and complaints, with a remarkable increase in the number of second‑line complaints. A growing cohort of citizens ends up at the Flemish Ombuds Service when procedures are too complex, when they struggle with digital public service desks, or when communication from governmental actors is unclear. According to Flemish Ombudsman, Myriam Parys, these signals show that there is still room for improvement for the Flemish Government when it comes to becoming more accessible, transparent, and responsive. That is why she is advocating more than ever for a government that is tailored to the needs of the people.
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2019-08-01
BC Ombudsperson monitoring Ministry of Education’s response to the grade 12 exam tabulation error
The British Columbia Ombudsperson is monitoring the Ministry of Education’s response to the province-wide grade 12 exam tabulation error affecting students and families across the British Columbia (BC).
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2019-10-28
Ombudsman’s Casebook October 2019
The Ombudsman of Ireland has recently published the latest edition of the Ombudsman’s Casebook. The idea behind this Casebook is to promote learning from complaints. There is a wide variety of case summaries which are intended to help service providers to avoid making the mistakes of others or to improve systems to prevent unintended consequences.
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2019-01-10
Uk Report Independent Peer Review of PHSO Nov 2018
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2019-10-24
New Zealand Annual Report highlights 2018-2019
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2018-12-10
IOI Directory 2018
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2019-07-25
Ombudsman of Hong Kong presented 2018-19 Annual Report to the public
The Hong Kong Ombudsman, Ms Winnie Chiu, presented to the public today (25 July) the 2018-19 Annual Report of the Office of The Ombudsman. The Office of The Ombudsman (the Office) received 4,991 complaints in 2018-19, slightly higher than the previous year’s figure. Among the complaints received, 205 were concluded by way of full investigation, of which 58 (28.3%) were substantiated or partially substantiated, similar to previous year’s figure of 26.2%.
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2018-12-12
Control Yuan - Annual Report 2014 - ES
