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2025-08-22The 37th APOR Conference to Be Held in Taipei from 3 to 5 September 2025
The Control Yuan of Taiwan is organizing the 37th Australasian and Pacific Ombudsman Region (APOR) Conference themed “Diverse Practices and Developments in Ombudsperson and Human Rights Work”, scheduled to take place from 3 to 5 September 2025 in Taipei, Taiwan.
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2025-08-22AORC - Final Invitation - Webinar - Celebrating Women_Inclusive Policies_26 August 2025 - EN
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2025-08-22
La Defensoría del Pueblo de Río Cuarto recibió capacitación de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires sobre abordaje de conflictos con la administración pública
En el marco del Proyecto Regional del Instituto Internacional del Ombudsman, la Defensoría del Pueblo de Río Cuarto (Provincia de Córdoba) fue sede de la capacitación “Abordaje de Conflictos con la Administración Pública desde las Defensorías del Pueblo. Promoción de un Diseño Institucional Propio”, dictada por el equipo técnico de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (DPCABA).
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2025-08-22
Complaints to the Public Services Ombudsman for Wales continue to rise
On 14 August 2024, the Ombudsman for Wales published its Annual Report & Accounts for 2024-25, which shows a staggering 43% increase in the number of new complaints received since the year preceding the Covid-19 pandemic.
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2025-08-22
Ombudsman announces results of direct investigation operation into Housing Department’s handling of air-conditioner dripping in public housing estates
On 7 August 2025, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the Housing Department (“HD”)’s handling of air-conditioner dripping in public housing estates, with 15 major recommendations for improvement made to HD.
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2025-08-22
Reminder: AORC-IOI Webinar on “Gender-Inclusive Policies: A Guide for Ombudsman Offices”
Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their webinar on Gender-Inclusive Policies. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 26 August 2025 at 10 am (GMT+2). Kindly click here for more information on the panelists. During the webinar, simultaneous interpretation into French and Spanish is provided.
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2025-08-22
Short version of the Indonesia Ombudsman’s Annual Report 2024 now available as e-book
The book titled "Annual Report Ombudsman RI 2024" provides an overview of the Ombudsman of the Republic of Indonesia’s key achievements and performance throughout 2024 in short version. This annual report’s theme is "Strengthening Oversight, Advancing Maladministration Prevention."
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2018-12-04
Towards the effective protection of LGBTI persons deprived of liberty - a monitoring guide (Dec. 2018)
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2015-06-03
leycndh2010
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2011-02-10
Download the Report
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2011-02-10
Download the Report
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2024-01-11
El Defensor del Pueblo se interesa por la protección del consumidor de microcréditos
El Defensor del Pueblo, Ángel Gabilondo, ha iniciado una actuación de oficio con el Banco de España y con la Secretaría de Estado de Economía y Apoyo a la Empresa -Ministerio de Economía, Comercio y Apoyo a la Empresa- para conocer el grado de protección que existe para los consumidores de los conocidos como microcréditos o préstamos rápidos.
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2014-12-16
Federal Ombudsman - Annual Report - 2006 - FR
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2015-03-30
Selected Summaries of Investigations by PHSO July-Sept 2014
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2018-05-07
Jaarverslag Ombudsman Pensioenen - NL - 2017
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2021-04-20
Norway - NPM Report 2020 - EN
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2025-08-14
PHSO - Women’s state pension age: our findings on injustice and associated issues (March 2024)
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2025-08-14
PHSO - Annual Report 2024/2025 - EN
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2025-08-14
PHSO - End-of-life care: improving ‘do not attempt CPR’ conversations for everyone
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2025-08-14
PHSO - Annual Report 2022/2023 - EN